Vegas lucky wont give cashout because I do not have neteller

[amatrine]

I forgot to add, when de-installing, its also one of those casinos where I get the message " can not find the install path" so I have to go delete it all manually. Do they think I will leave it on my computer and play more because its harder to remove? lol

AMa

[Macgyver]

This place should be instantly rogued for this excuse! The reason no Neteller account is available is because Neteller themselves have made a policy decision not to accept Americans.

I believe Neteller pulled the plug when Bush actually signed off the bill, some 2 months ago, so Vegas Lucky have effectively been operating a scam for 2 months for a large part of their player base.

You've been sorely misinformed (and are sorely misinforming) ... NETeller is still allowing Americans to deposit and withdraw.

Last announcement was that they were monitoring the situation during the 270 days that the banks had to devise regulations ... until then, it was business as usual.

[Rangeral]

I still use neteller myself and infact, I made a withdrawal to it a few days ago and then again today.

You can do a search in windows and click on all files and folders. Type in whatever you want like "casino", "bet" or the casino name and it will show you all associated files and folders for that subject and then you can delete from there without having to go to the directory.

Hope this helps

[vinylweatherman]

You've been sorely misinformed (and are sorely misinforming) ... NETeller is still allowing Americans to deposit and withdraw.

Last announcement was that they were monitoring the situation during the 270 days that the banks had to devise regulations ... until then, it was business as usual.

If this is so, why did Neteller instantly close Amatrine's husbands account when the casino said this could be a solution.

They still need to be rogued, as they have effectively given Neteller a monopoly on withdrawals, yet do not make this clear till AFTER the player has deposited, played, and made a withdrawal. If Neteller decide not to allow an account, the casinos is saying this entitles it to keep both the winnings and initial deposit, whatever the amount. Casinos have been rogued for confiscating deposits, but to do so for this reason really does beggar belief. The fact that Neteller users have not had trouble is no defence unless they make absolutely certain the player can receive withdrawals to Neteller before ever allowing them to deposit, doing otherwise is setting them up! The website is the only port of call before a player registers and deposits, and clearly offers overnight express as an alternative - up to $999 three times a month.
This attitude has forced the player to blow a RF in the belief that nothing could be done, and now the casino can claim it was all a big mistake but can;t pay as the player gambled all the winnings away. The casino is in a no lose situation, so this is not gambling, it's scamming.

The additional fact of it's contact number being disconnected, yet they are still touting it for use on the website, is cause for concern that they are happy for more players to fall into this little trap (and nice little earner for the casino), until pressure eventually puts an end to this. Are they ignoring E-mails too?

I note they are RTG, another bad sign, RTG will let almost anyone use their software and have no current dispute service and seem in no real hurry to replace the old one.

They will get away with this all the more, thanks to the fact that Americans have so little choice but to play at these lower level joints as the premium end of the market refuses US Players for the most part.

[dc9999]

Again, more of the same shenanigans from an RTG site.....What a shock - NOT!!

A quick FYI for those of you still left in the lurch by RTG...

Their new "authorized distributor" -Hastings International BV- is still very much in the formative stages and remains totally removed from establishing any bona fide dispute process as of this writing. just go to their website www.hastingsbv.com - for proof.

This new enterprise was likely established to make it more challenging for individuals to seek damages for transgressions committed prior to
December 1, 2006. (As many of you know, I am four + months into a dispute involving $22,000 withheld by Crystal Palace....so I and my support team have been invetsigating this outfit quite heavily)

It is clearly evident from my perspective -and many other online gambling veterans- that Realtime Gaming and many of their licensees are now engaging in some big time - and organized - subterfuge with the intent of making it difficult or impossible for impacted players to pursue an established systemic means in which to work with RTG and/or their licensees, toward dispute resolution.

Online players should be very skeptical therfore, that RTG is revamping their operations with the intent of improving customer relations. Far from it.

In fact, it is readily apparent that Realtime Gaming is moving further away from the bounds of legitimacy, and becoming more akin to the many "fly by night" organizations that unfortunately impacted the world of online gaming for many many years.

If you're in the neighborhood come late January, let RTG know what you think of their lack of professionalism at the ICE Show in London. Believe me, there will be many influential folks present as well...

Again, DO NOT BE DUPED by false promises/claims from RTG cronies that they're reconfiguring operations in order to truly help their patrons. Their hasty and totally arrogant exit from Montana Overseas Disputes (leaving many cases unresolved and in permanent limbo) is a prime example of their total lack of player empathy.

You may enjoy their entertaining slot machine programming, wide variety of video poker options, and exciting table games.

Still, draw the proverbial line in the sand, and tell RTG that ENOUGH IS ENOUGH by boycotting the many rogue operators - like Vegas Lucky and Crystal Palace- that hold RTG licenses.

We'll all be better for it in the long run. Thanks.

[amatrine]

I emailed a letter to the manager, (if they even have one) becuase I would really like a response to this and see what they have to say.

I wont hold my breath though.

Ama

[dc9999]

The good news is that you are a US based player. I know that may appear to seem odd (given the recent ban on internet gambling enacted in the states) but RTG is an Atlanta Georgia enterprise, and should be very wary about a growing number of significant player abuse problems. Keep up the fight - and good luck!

[amatrine]

Hi,

I heard from the manager today. Here is the email:

If I'm taking the time to reply to your email and I am also willing to find a way to make your experience a worthwhile one it is because I want to make sure that you feel and realize this is not a fake casino. We are real and we have been around. Now regarding your comment on our promotion section I beg you to please visit the webpage once again and make sure to hold Ctrl+F5. By doing this you should be able to refresh your cookies and see the latest version of our promo section.

Now since I noticed you did reverse the withdrawal you had pending I decided to give you a $100 courtesy bonus with a small 10X wagering requirements goof for any slots or any video poker. The maximum withdrawal for this bonus is $500.00 This is a special exception I am doing for you for two reasons: First of all you came to Vegas Lucky thru a good friend and business partner of our affiliates family. Second reason is that we would love to see a change in the tread you initiated by letting everyone know that we went the extra mile with your situation and tried to find a middle ground where you would feel satisfied with our services.

About NETeller, it puzzled me a great deal when I read that they closed your husband's account the minute you guys created it. Did they gave you any reasons?
In any case it is very likely that soon (before the year ends) we will have InstaDebit as both a deposit and withdrawal option. Meanwhile we could try to send you a check yet I would preferred to send you a Western Union. You just give me the name to whom I should send it and I will take care of the rest.

I will be looking forward to hearing from Wendy. I am gone for the day yet I will be back tomorrow morning.
Now go ahead and be so kind to reinstall the Casino and check your account amatrine.""

Im glad he replied. I still wish I could have just cashed out. But at least he has made a middle ground, wich is more that other rtgs would do.


Amatrine

[Chatmaster]

What impressed me the most is the fact that they realize the importance of this thread! Many operators make the mistake of not realizing the importance of sites like Casinomeister and how much they actually loose when acting stupidly towards players.

It seems like this casino however wants to pay you and benefit from the marketing opportunity your post has created for them. They definitely have to address their available payment methods though.

[amatrine]

Agreed

Ama