A Vegas VIP Lounge Statement Regarding The Recent Dispute Over Payment of Winnings

[vinylweatherman]

Originally Posted by MadMat

This is getting silly now. You are barking up the wrong tree

I'm going to point out here that I'm a fairly succesful online poker player, with a 5 figure bankroll. (this isn't intended as a brag, just a fact)

Why would I bother trying to rip off Vegas VIP for a paltry £75 ?

The amount of time and effort I've expended on this little episode spent instead playing poker would have probably earnt me far more than that!

All I did was blew off some steam playing slots after a crappy night at the tables!

Mat

Put that way, no. You wouldn't put all that effort in for a measly £75, but at the beginning of this thread you wrote of having used the same "system" at other MG casinos with no trouble!
I can't see how blowing off steam on slots can get an account locked, but some sort of organised "system" possibly would if it involved the casino believing that "cheating" was going on.

It is the Vegas rep that made this interesting by seeming to admit that no player had actually abused a bonus, committed any sort of fraud, and even that no scam (in the normal sense) was taking place. Whatever DID take place, has sent shockwaves through the reputable end of the industry, and is a strong indication that SOME kind of "scam" took place, but in such a way that loads of innocent players got caught up, compounded by the poor way the casino then dealt with the issues!

I can understand that recovery of a mere £75 is not the main issue. It is a matter of principle that the casino pays winnings when due, irrespective of how much "clout" the player is able to bring to bear.

I may be barking up the wrong tree, but this means there must be a "right" tree to be barking up?!

[BBKPoker]

bump.

They have ignored a few emails of mine for the last three weeks.

Someone needs to light a fire under their a**.

[eeeee]

Originally Posted by BBKPoker

bump.

They have ignored a few emails of mine for the last three weeks.

Someone needs to light a fire under their a**.

AFAIK, all the players addressed by the hideous VegasVIP message have been begrudgingly paid, and not through any group effort. First their deposits, and later, their winnings too.

What haven't you been paid? What was the time period? Which casino?

[saternj]

I won quite a bit and I haven't been paid and they aren't returning my emails. I am going to try to email their rep here now.

[rabiddog]

Forget about the rep. If you have a legitimate complaint go straight to eCogra if the casino will not return your emails in a timely manner.

I had a Fortune Lounge casino close my account for no reason. I emailed them and they replied and stated suspicious activity. What I won a small amount and that suspicious activity? Im not sure exactly what they thought was suspicious and they never told me. Anyhow, I replied back to them that I would be filing a complaint with eCogra and a PAB with this site, I also refered them to this message board and the complaints about the Vegas Affiliates group. They responded in less than a day saying they would be reopening my account. They just asked for verification documents. I had already sent documents in to another Fortune Casino, but obliged them and sent the same exact documents in again. They replied back that the documents were not clear and asked for color documents. I thought that was rediculus, but once I made a set of color I could really tell the difference in quality. So I sent in the color and they reopened my account.

[eeeee]

Originally Posted by saternj

I won quite a bit and I haven't been paid and they aren't returning my emails. I am going to try to email their rep here now.

Good luck addressing the rep. Vegas VIP was rogued last month. Your best bet may be ecogra or PAB. Good luck again.