Jackpot Factory Refuses To Tell Me Why I Was Banned

[vinylweatherman]

I suspect the "negative history" is down to the exploits with Casino Profitshare. This probably IS "fraud", and would come under the giving no reasons regime. Jackpot Factory may simply have done the casino equivalent of a "credit check" and found out that they have a dedicated bonus manipulator on their hands, and have locked you before you start.
Bragging about the way you "did" challenge did not help as Trish seemed able to work out who you were and stop the payments.
Casino Profitshare actually DO allow affiliates to sign up under their own links, BUT this is for "testing purposes", and is obviously a discretionary benefit to allow affiliates to check that all is working as it should. I doubt it was intended to allow the new player bounty of $75 to be claimed, but to allow the affiliate to continue as a loyal player, and see how his own play reflects in the affiliate account statements.
Most other affiliate programmes forbid receiving payments for your own play.

[aka23]

For the 4th time, MY JACKPOT FACTORY ACCOUNTS WERE LOCKED WELL BEFORE MY WEBSITE EXISTED. How many times do I need to say this?

The Casino Profit Share incident occurred after my website existed. My Jackpot factory accounts were locked before my website existed and well before the CPS incident. Therefore, THE CPS INCIDENT HAD NOTHING TO DO WITH MY ACCOUNTS BEING LOCKED AT JACKPOT FACTORY.

Regarding Casino Profit Share allowing affiliates to sign up through their own links for "testing purposes," if there is ever a time to test the site, it is when you have not played there before. I discovered a critical unexpected element to the bonus during this "test." I also wanted to test that my links were recorded correctly, as some affiliates do not record all of my signups. You mentioned stopping "payments." There is no plural. There was one self-signup, and one signup that was not credited for CPA purposes. And for the record, I have played there a couple other times since the incident and have a net loss at the casino.

[ace4suited]

leaving aside all the possible factors in this thread from fraud to possible indirect shilling etc. This issue is actually pretty simple

Online casinos are like pubs. You can get banned from a pub with no good reason an no real resort that is their nature. If there is $$ in the account and they confiscate it thats another matter but otherwise WHERE IS THE HARM?

just go somewhere else- there will even be plenty of other places with the same software etc. - why drag it out. I have twice got banned from casinos for poor reasons. In one case I had done nothing wrong, had not even deposited, in the other i tried to download the software, went part way through registration and then the pc crashed. I was semi registered and couldnt get in under my registered name etc as I had not registered fully and couldnt get IN I thought the whole process had not been recorded properly and was a glitch so created a fresh account only to get banned, again no deposit, no withdrawl and no harm done. But so what? There are loads of other casinos to play at. The fact that their support might be a bit iffy isnt too serious to me - getting $$ issues right is more important

Also with the way they ban people often where they suspect dodgy goings on they cannot disclose their reasons or it is potentially giving people info to beat the system.

This whole post is pretty much a non-issue. See the funny side of the ban and move on.

[soflat]

This whole post is pretty much a non-issue. See the funny side of the ban and move on.

I agree. Move on already.

[jetset]

Me, too - it's called right of admission and provided the casino has paid the player what is due up to the time of the block, it's the casino management's prerogative.

But I would take further exception if the lock-out included a widely used black-listing, where the victim is not advised of the reasons and has no recourse to appeal....but that is a seperate issue that has already been discussed extensively here and elsewhere.....

[aka23]

My accounts at Jackpot Factory have been unlocked.

This was my first time filing a dispute with eCOGRA. I am impressed with the quick response and quick results. Nice work.

[vinylweatherman]

My accounts at Jackpot Factory have been unlocked.

This was my first time filing a dispute with eCOGRA. I am impressed with the quick response and quick results. Nice work.

As you are now found to be innocent in this case, Jackpot Factory should tell you what went wrong.
Apart from the issue raised of the possibility of a blacklist starting this off, information on which, if it exists, must predate your website and events at Challenge casino; the fact that the casino would NOT deal with this between them and yourself, and necessitated the bringing in of a third party to intervene shows that the stuck to an incorrect position and would not listen to reason.
This does not give confidence in what is, in effect, a lightly regulated operation hiding behind a mailing office in Belize by the name of Square-it, whose real beneficial owners are incorporated in a country that does not allow public scrutiny of the company. The only thing a company like this has going for it is past history and mutual trust, mess with that, and they could end up in trouble (lost custom).

This does at least show that eCogra, despite criticism in some posts, can "cut the crap" with many instances of problems between player and casino that appear to be going nowhere when players are dealing with the casino themselves.

[mgibson99]

Just to throw my two cents in....I have had several $5000+ wins at Wild Jack in the last month. Been paid no problem, usually within 24 hours. Five minutes ago I cashed out $7200 on a $3000 deposit, and I expect the money will be back in my Neteller Account tomorrow (I always flush my account after a withdrawal to eliminate the dreaded reversal temptation).

In your original post you mentioned that you thought you might have been banned because you were a winner. Nothwithstanding all the subsequent postings about other possible reasons (bonus abuse, duplicate IP addresses, etc, etc), I doubt that it had anything to do with winning.

Since your accounts have been reinstated, I hope you will share the outcome if you ever do get a reason.