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Old 13th August 2006, 04:03 PM
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Cirrus casino alert (again)

Hi im new to this board.
Im playing to some online casino and so far the casino cashout are fast or at least acceptable.
But heres the good old story about Cirrus ..they have this promotion with $25 free play.So i gave it a shot and won $150 ok the rules says you cant cash out more than $100 so its fine.
But now the problem is ive waited 3 weeks for my cashout to be approved and now they told me i had to wait 72 hours to be proceed once approuved.I found that strange its the 1st time a casino dont proceed to the cashout at the same time they appovre it.Anyways it wasnt a big deal.
I waited 3 days and the 4th i called them again..It was Mia on the phone..So far the staff was friendly and very polite but when i called Mia I said hello can i talk to Mrs jennings please?She said Why you want to talk to her?So i said i wanted to know whats going on with the process for my cashout.
She started to speak very very loud(if not screaming)over the phone telling me this is free chips so it can take longer than 72 hours.
I said ok ..but they promissed me 72 and she screamed the same thing again and again i couldnt talk to her.So i said ok thanx alot for your help i apreciate it..have a great day!
On the 5th day i finally chatted with Christine Jennigs ..she said she tried to proceed to the cashout but it wasnt a valid neteller account # ?
OK so i gave her my neteller account # again....and she told me it was going to be proceed on monday...
I started to do a little search on the internet and thats where i saw this great forum and finally sawe that im not the only one who got problems with Cirrus.
Anyways its not a big deal..i jut want to share my story with you.
Ill let you know whats going on and will see if they will be honnest 1 time and proceed to my cashout Tomorrow.(I really doubt it)
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Old 13th August 2006, 04:25 PM
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Just be thankful it's a free chip and you didn't lose any of your own money. This should be a good example of what will most likely happen if you deposit, win, and try to cash out.
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Old 13th August 2006, 09:40 PM
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Ya i know. But still they dont honnor their promotions and they told me its taking more time than people who made deposit.Well..thats not what im reading here!!
Even people who put their onw money doesnt get paid in time.
They are really laughing at their players..i wonder how they expect to build a buisiness if they cant be trustable.Too bad for them.I dont know if they realize that they are the one who gonna lose the more at the end by doing that.
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Old 14th August 2006, 12:10 AM
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I really don't know why anyone would bother with these rogues, if nobody would touch them then they'ld either have to go away or become reputable.

Good luck for your $100, I did this promo a couple of years ago and eventually got paid, but for the hours you'll spend chasing you'ld be better off doing a part time job in burger king!
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Old 14th August 2006, 02:00 AM
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Copper lol ya your right...
The real challenge at this casino is not to win ..its to get paid!
How long did you waited to get paid?
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Old 14th August 2006, 02:39 AM
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Cirrus is definitely a casino to avoid. Their payouts, or lack thereof, are a joke.
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Old 14th August 2006, 09:34 AM
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PM their manager to find out what's up:
http://www.casinomeister.com/forums/.../cjcirrus.html
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Old 14th August 2006, 08:07 PM
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Allright thanx casinomeister ..i will if i dont get my payment today..ill let you guys know!
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Old 15th August 2006, 01:00 AM
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Ok i called them and told me i wont get my payment today because guess what?
Christine jennings is sick....So they cant do anything.
I said ok im willing to wait i just want to know when ill get the cash...the guy(Dan) couldnt give me the information..He said i cant say if its gonna be tomorrow or this week...i asked if Christine will be sick tomorrow too. he didnt know .I Asked ....You think its normal that we cant have any info when we gonna get our money? The guy was like ummmmmmm(speachless)He said well its not happening often.I said ok why is there so much complaint about your casino?(the guy was speachless again)
So i said ok look..what can we do any idea.The guy said no.Ok now i said well you know if Christine will be in tomorrow so i can talk to her directly?
Oh yeah suire she will be in at 2PM....Weird shes sick today when i talk about my payment...now she will be there for sure tomorrow around 2 PM.
I think shes sick of making payments.
I will PM her here.
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Old 15th August 2006, 04:53 AM
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Ok i chatted with Jon a very cool guy...he told me my cashout will be done tomorrow..well lets see this time...maybe will get it..il let you know!
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