Cirrus casino alert (again)

[carramrod]

Originally Posted by DocX79

Ok i called them and told me i wont get my payment today because guess what?
Christine jennings is sick....So they cant do anything.

You know what's interesting about this statement? I'll tell you:

A few weeks ago I asked Christine why she wouldn't just process my payment. She told me that it was out of her hands - that accounting is very strict and processes the payments themselves. This of course is a direct contradiction of what they just told you - that Christine alone has the ability to process payments.

[DocX79]

ok i chatted with Brynley this afternoon and he told me Jon didnt have the power to guarantee the cashouts.So i called Jon later he told me ''dont worry im the manager i will proceed your cash out in a few mins'' ..I said ok thanx.
Now at 8.45 PM (my time) i chatted with Jon and i asked him if he really said i should expect a payment today and he said yes and asked me to give him some more times ..so i told him no problem what time shopuld i expect to get my payment he asked me to hold on 1 min and came back..this time he said that the girl who that making payments as left so guess what....He promissed me 100% sure tomorrow.
Now thats funny..cant wait to see tomorrow!
Ill let you know again...and ill post every detail of this comedy here until i get my payment.(it should give an idea to all people who never tried to cashout at cirrus what process we have to go through before getting a payment at this casino.)

[DocX79]

Ok heres my chat session of the day with cirrus:
Please wait for a Cirrus Casino operator to respond.
You are now chatting with 'Valeria'
Valeria: Welcome to CIRRUS CASINO Live Help! How may I help you ?
Charles: Valerie is Christinie there?
Charles: Valerira
Valeria: I am afraid she went home sick
Valeria: can I help you?
Charles: I dont think so...but who will get their money if shes not there all week long?
Charles: What time she left the office?
Valeria: what sorry?
Valeria: she does not do payments
Valeria: for that we have accounting
Charles: Oh..so how come im waiting for her to process my casahout?
Charles: Cashout
Charles: Its been approuved and im waiting for a very long time
Valeria: you are not waiting for her to do anything
Valeria: she does not do payments
Valeria: that is accounting
Charles: Ok can i speak to someone from accounting department?
Valeria: no, I am sorry
Valeria: they are in a different building and they do not deal with players
Valeria: besides, they are gone for the day
Charles: Ok so how do i know when ill get my payment
Charles: Jon promissed me today 100%
Valeria: well, your payment was to be paid but you gave an incorrect account #
Valeria: Jon put a comment on Monday
Valeria: but yesterday was a holiday down here
Valeria: mother's day
Charles: ok and tomorrow what will happend?
Valeria: you should be getting your Free Chip winnnings before the weekend
Charles: Ok i dont want to bother you but its just a very long process here..and i played many many place and never seen that..and i know im not th only one
Charles: and every agent tels me a diferent story
Valeria: your payment would have been sent days ago but you gave us the incorrect account number
Valeria: email accounting@cirruscasino.com with copies to manager@cirruscasino.com
Charles: allright
Charles: thanx
Valeria: most welcome
Valeria: bye


...............Ok so now its not christine who are in charge of the payments?
I guess its gonna be Xmast tomorrow down there so they wont be able to make a payment?
I will keep posting my chat session with Jockerscasino..i meant cirrus

[chuchu59]

DocX79,

From your chat session with the CS rep, I noticed that you did not dispute their argument of you giving them an incorrect account number. This gave them an excuse for not paying you yet although I cannot understand how on earth they could have been communicating with you for so long and not knowing exactly which account you were referring to. I hope I am wrong but if they still dont pay you it's off to Montana Disputes. Slow but sometimes they deliver especially on such a clear-cut situation as yours.

[DocX79]

Ok thanx good to know chuchu.
I know i didnt dispputed, because i know its an excuse they using to not pay me...But they are not talking about my casino account ..they are talking about my neteller account..but i gave them my account # about 8 times..When i talked to Jon he told me he didnt have the good # account in his database.
Pretty weird....Anyways i will continu to post my chat session here.
If they dodnt pay me this week ill take your advice and procced that way!
Thanx again

[chuchu59]

Ah, so it's actually the neteller account. Sorry I missed that in your 1st post at this thread. Well, have they confirmed back to you during live chat or anywhere else the account number(12 digits) and the e-mail account it is linked to? Surely, you couldnt have gotten it wrong 8 times.

I hope you get your cash early next week.

[DocX79]

chuchu no they didnt confirmed the # and email linked to.
i asked them to confirm it but seems like they dont want to..

[Trezz]

I remember when this casino dive opened. They vowed & declared they were not associated to Virtual Casino Group, even though the casino was sitting on the VCG server/s.

To add insult to injury the site design & some components were practically identical, but they swore black and blue they were not connected to Virtual Casino Group.

Over the years, I've lost count of the number of times Cirrus Casino has played their usual BS games. But still, they are alive & kicking and obviously still sucker punching players.

Cirrus casino is the boil on the backside of this industry.

Why they haven't been run out of Dodge City is a question I still ask.

Obviously these parasites survive by feeding from newbies or players that are unaware of their dodgy ways.

[Casinomeister]

Originally Posted by Trezz

...Obviously these parasites survive by feeding from newbies or players that are unaware of their dodgy ways.

I'll have to disagree with you there. Most of the complaints I get about Cirrus are from seasoned players who know exactly what they are doing. I don't get it.

Google "Cirrus Casino" and look closely at #4 result.

And then try to guess how much traffic that page gets - not as much as you'd probably expect. Why? Because a lot of gamblers haven't got a clue on how to choose an online casino, (duh, let's see - what if I type in the casino's name. I wonder what might come up?) or they just don't give a flying rat's turd about their money and sign up anyway.

Bonus $$ has a lot to do with it.

[silcnlayc]

Most of the complaints I get about Cirrus are from seasoned players who know exactly what they are doing. I don't get it.
Bonus $$ has a lot to do with it.

I don't get it either !

they just don't give a flying rat's turd about their money and sign up anyway

Truly no truer words have been said and then comes the crying......