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  #1 (permalink)  
Old 3rd June 2006, 06:46 AM
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Crazy Vegas slow to respond; Instant withdrawal MG casinos?

Sheesh! I deposited $20 and am cashing out $75. Not a terribly enormous withdrawal. I went to their Live Help and got someone right away, I asked to have the 24-hour waiting period flushed, to not credit my account with the automatic 5% bonus, and what documents they need from me to cash out (because it's my first withdrawal). He told me I needed to send an email for this.

Okay, here's what I sent them:
Quote:
Hello,

I recently made a deposit to my account and made a cashout and I am requesting that the 5% deposit bonus not be credited to my account so that I am not subject to wagering requirements, and that the 24-hour grace period for this withdrawal be flushed.

Since this is my first withdrawal, I understand you will need some documents from me. Please let me know what you need and who to email these to.

Thanks in advance
Two hours later I receive their response:

Quote:
Dear SlotsJunkie,

Thank you for contacting us.

We have received your request to remove the bonus. We also need you to confirm if you would like to be permanently removed from the bonus list so you will not be subject to the wagering requirements in future or if you only want to be removed for this cashin only.

Should you have further questions, please do not hesitate to contact us.

Best Regards
Vinny
The Support Team
Vegas Partner Lounge
How convenient, the only part they read was the part about me not wanting the bonus! Here was my reply:

Quote:
Thank you. I would like the bonus to be removed for this cashin only.

Do you need documents from me to process the cashin or is that only necessary for large withdrawals?

Also, how long should it take before the withdrawal will reach my NETeller account?

Thanks in advance
Three hours and counting since I replied... knock knock... anyone there?

The irony of the situation is, the 24 hour grace period will have passed before they even flippin' respond to me. I understand their goal is to make the "reversal" option appealing in hopes that the player will gamble it all away, but come on, this is ridiculous. I've deposited (and LOST) over $1,000 at this casino in the past couple of months, and this is the thanks I get???

Want to deposit? No problem, right away! Want to withdraw? We might get back to you at our not-so-earliest convenience.

So I ask you all, which casinos have instant withdrawals? Effective immediately I am boycotting slow-paying operations such as this one. I noticed Casino Extreme offers no-BS withdrawals, which is RTG. Are there any MG casinos that can handle instant withdrawals?
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  #2 (permalink)  
Old 3rd June 2006, 08:51 AM
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SlotsJunkie, if you take a look in one of Simmo's posts, in his sig at the bottom, he has a very well put together page of casinos listed by withdrawal times. Click that link and it should take you right there. I believe the only Micros that offer true "instant" withdrawals are the CasinoProfit Share group, which is Golden Palace, Music Hall, UK Casino Club, Challenge Casino and the newest one Nostalgia. Make sure you read the terms though, as there are restrictions. I believe that you have to have deposited a certain amount, and via Neteller only.

32Red offers extremely fast, no bullshit cashouts as well, but not instant. And sometimes they process over the weekend, sometimes not..it depends.

Click Simmo's link, and you should find all the info you need. Hope that helps.
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Old 3rd June 2006, 09:48 AM
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Quote:
Originally Posted by Pinababy69
SlotsJunkie, if you take a look in one of Simmo's posts, in his sig at the bottom, he has a very well put together page of casinos listed by withdrawal times. Click that link and it should take you right there. I believe the only Micros that offer true "instant" withdrawals are the CasinoProfit Share group, which is Golden Palace, Music Hall, UK Casino Club, Challenge Casino and the newest one Nostalgia. Make sure you read the terms though, as there are restrictions. I believe that you have to have deposited a certain amount, and via Neteller only.

32Red offers extremely fast, no bullshit cashouts as well, but not instant. And sometimes they process over the weekend, sometimes not..it depends.

Click Simmo's link, and you should find all the info you need. Hope that helps.
That does help, thank you! I gave CV a call and basically it will take about a week to get my measly low-roller $75, lol. I have to fill out some form that I don't have, and fax it to them along with my ID and a "utility bill".

I am a little concerned about that one - all the utilities (electricity, cable, phone, etc.) are in my roommate's name. Will they accept a bank statement instead? Car insurance bill? College loan bill? Tax return? Social Security statement? Paycheck stub? Credit card offer? I am, after all, preapproved!
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Old 3rd June 2006, 09:59 AM
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LOL....I'd think a bank statement should be fine. Just make sure to black out any info you don't want them having. All they need is the name and address really, I think.
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Old 3rd June 2006, 10:08 AM
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Quote:
Originally Posted by Pinababy69
LOL....I'd think a bank statement should be fine. Just make sure to black out any info you don't want them having. All they need is the name and address really, I think.
That's what I figured. I have a scanned copy of my bank statement with the "none-of-their-damned-business" information blurred out like they do with faces on TV.
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Old 3rd June 2006, 10:23 AM
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Quote:
Originally Posted by Pinababy69
SlotsJunkie, if you take a look in one of Simmo's posts, in his sig at the bottom, he has a very well put together page of casinos listed by withdrawal times. Click that link and it should take you right there. I believe the only Micros that offer true "instant" withdrawals are the CasinoProfit Share group, which is Golden Palace , Music Hall, UK Casino Club, Challenge Casino and the newest one Nostalgia. Make sure you read the terms though, as there are restrictions. I believe that you have to have deposited a certain amount, and via Neteller only.

32Red offers extremely fast, no bullshit cashouts as well, but not instant. And sometimes they process over the weekend, sometimes not..it depends.

Click Simmo's link, and you should find all the info you need. Hope that helps.
I think you'll find that's Golden REEF, not a mistake to be making when depositing!

For new players the Instant withdrawal can be used twice up to $500 (or £500) each in any 7 days.

This improves with status, and at Platinum it is $2,500 every DAY!
At this level, it is rarely a problem unless you hit big after making your allowed cash-in.
As far as I know, this is the ONLY MG to offer this, and it really IS "instant" - only delayed by the internet (and Neteller maintenance).
Once the page comes up with "done", it is ALREADY IN NETELLER, not an hour later.
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Old 3rd June 2006, 10:33 AM
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Shit, shit, shit.....50 lashes with a wet noodle for me. Damn, thanks for the clarification VWM, a vitally important one. SlotsJunkie....Reef, not Palace.
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  #8 (permalink)  
Old 3rd June 2006, 10:44 AM
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Thank you both for the good information!

I think I have found my new homes:

MG - 32Red and/or Music Hall
RTG - Casino Extreme
Playtech - dream on

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Old 3rd June 2006, 10:49 AM
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Eh!

Quote:
Originally Posted by SlotsJunkie
Thank you both for the good information!

I think I have found my new homes:

MG - 32Red and/or Music Hall
RTG - Casino Extreme
Playtech - dream on

I thought Casino Extreme had issues, are they OK now? (or am I confusing the name with someone else). What group are they in, and how fast do they pay?

PS:
Do they have scoreboards for tournament promotions?
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Old 3rd June 2006, 05:41 PM
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Quote:
Originally Posted by vinylweatherman
I thought Casino Extreme had issues, are they OK now? (or am I confusing the name with someone else). What group are they in, and how fast do they pay?

PS:
Do they have scoreboards for tournament promotions?
I'm not sure... I hope they're good! Someone in a different thread mentioned how they made a withdrawal from them and it was in their NETeller within 5 minutes. I think this is how all online casinos should operate and I'm surprised that, 6 years into the 21st century, this is not the norm.

Anyway..... more stall tactics from VPL. 10 hours after my second email, I receive this:
Quote:
Dear Player,

Thank you for your interest and support in Crazy Vegas at Vegas Partner
Lounge.

You cashin is still in the 24 hour holding period. Can you please reverse the
cashin back into your casino account and then e-mail us requesting to take out the bonus.

Then once we have taken out the bonus you can do the cashin.

Hope this meets with your approval.

Regards,
George
The Crazy Support Team
Crazy Vegas Casino
Vegas Partner Lounge
WTF! I did not receive a bonus, I wanted to make sure that I didn't, and my first email seems to have taken care of that. Hence there is no bonus for them to "take out". And I am definitely not reversing the cashin so that the ridiculous 24-hour holding period resets!

What is going on down there? Are they not capable of reading the previous emails? And I find it hard to believe that they have a 10-hour backlog of emails to go through.

<sigh>

I signed up at this place because they were "Casinomeister's Group of the Year 2004" but I guess a lot can change in 2 years time. Hopefully I can get paid before my country finishes banning online gambling.
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