Online Casinos - Casinomeister Logo Online Casinos - Casinomeister

Go Back   Casinomeister's Online Casino and Poker Forum > Online Casino and Poker Complaints > Casino Complaints - Non-Bonus Issues

Notices

Casino Complaints - Non-Bonus Issues Complaints concerning operational issues, fraud, non-payment, spammers, evil operators and players etc., are to be posted here

Closed Thread
 
LinkBack Thread Tools Display Modes
  #601 (permalink)  
Old 23rd May 2006, 10:14 PM
Fully Registered
 
Join Date: Sep 2003
Posts: 121
WTGs: 0
WTGd at 0 Times in 0 Posts
Thanks: 40
Thanked 28 Times in 20 Posts
Reputation Points: 99
Rep Power: 21
kengam is on a distinguished road
Quote:
Originally Posted by spearmaster
I wasn't exactly right but I was close enough - I surmised that the problem could possibly have occurred through a mismatch of arrays, or the incorrect array being written to. It is the second one that appears to have occurred.
wouldn't an incorrect array return an error? It is very hard to fathom this bug not causing the program to crash. There were no indications that anything was erroneous if you tried it out during the time in question. Not a slight pause, nothing out of the ordinary. If the code was so sloppily written you would think it wouldn't be able to integrate itself into the game without causing fatal errors.
__________________
kengam
  #602 (permalink)  
Old 23rd May 2006, 10:27 PM
spearmaster's Avatar
Meister Member
 
Join Date: Jan 2001
Location: Heaven
Posts: 5,273
WTGs: 0
WTGd at 3 Times in 1 Post
Thanks: 260
Thanked 466 Times in 299 Posts
Reputation Points: 2975
Rep Power: 72
spearmaster has a reputation beyond reputespearmaster has a reputation beyond reputespearmaster has a reputation beyond reputespearmaster has a reputation beyond reputespearmaster has a reputation beyond reputespearmaster has a reputation beyond reputespearmaster has a reputation beyond reputespearmaster has a reputation beyond reputespearmaster has a reputation beyond reputespearmaster has a reputation beyond reputespearmaster has a reputation beyond repute
Quote:
Originally Posted by kengam
wouldn't an incorrect array return an error?
Not unless the array didn't exist. Unless the array had strict bounds and the particular element being written to exceeded these bounds, the array would simply have been overwritten.

Quote:
It is very hard to fathom this bug not causing the program to crash. There were no indications that anything was erroneous if you tried it out during the time in question. Not a slight pause, nothing out of the ordinary. If the code was so sloppily written you would think it wouldn't be able to integrate itself into the game without causing fatal errors.
Strangely enough, array mismatches don't cause fatal errors unless as described above.

It was a very unfortunate "mismatch" in that both arrays were of exactly the same type and fell within similar bounds. This is also the worst nightmare that programmers experience as they are very difficult to detect if the change is slight or unmonitored or untested.

Like I said, though, I can easily see myself making that mistake - in fact, it happens to me frequently when I am in a "groove" and programming frantically before I forget what the hell it was I was trying to do It is, however, definitely not something I would think of if I had anything to hide.
__________________
Spearmaster - Forum Critic and Devil's Advocate

Online Jackpots Information - Awesome Jackpots
  #603 (permalink)  
Old 23rd May 2006, 10:30 PM
Knave of Hearts
 
Join Date: Apr 2005
Location: UK
Posts: 678
WTGs: 0
WTGd at 0 Times in 0 Posts
Thanks: 16
Thanked 128 Times in 64 Posts
Reputation Points: 833
Rep Power: 22
thelawnet is a splendid one to beholdthelawnet is a splendid one to beholdthelawnet is a splendid one to beholdthelawnet is a splendid one to beholdthelawnet is a splendid one to beholdthelawnet is a splendid one to beholdthelawnet is a splendid one to behold
Quote:
Originally Posted by spearmaster
To be honest, I didn't ask this question. I also haven't asked either EH or Wiz how they determined the date, my assumption is that it was updated sometime on the 1st and thus not all results would have been normal - but that from the 2nd onwards all results should have been normal.
The question is why they had arranged for the code to be fixed instead of shutting it down straight away. They said there was a scheduled update - so the imrpession that they were trying to switch the game back to fair as a a way of 'burying the evidence', because the game was changed immediately after it was posted on here - was in their view wrong because it was scheduled.

But why would they schedule it and not shut it down immediately?
  #604 (permalink)  
Old 23rd May 2006, 10:43 PM
spearmaster's Avatar
Meister Member
 
Join Date: Jan 2001
Location: Heaven
Posts: 5,273
WTGs: 0
WTGd at 3 Times in 1 Post
Thanks: 260
Thanked 466 Times in 299 Posts
Reputation Points: 2975
Rep Power: 72
spearmaster has a reputation beyond reputespearmaster has a reputation beyond reputespearmaster has a reputation beyond reputespearmaster has a reputation beyond reputespearmaster has a reputation beyond reputespearmaster has a reputation beyond reputespearmaster has a reputation beyond reputespearmaster has a reputation beyond reputespearmaster has a reputation beyond reputespearmaster has a reputation beyond reputespearmaster has a reputation beyond repute
Quote:
Originally Posted by thelawnet
The question is why they had arranged for the code to be fixed instead of shutting it down straight away. They said there was a scheduled update - so the imrpession that they were trying to switch the game back to fair as a a way of 'burying the evidence', because the game was changed immediately after it was posted on here - was in their view wrong because it was scheduled.

But why would they schedule it and not shut it down immediately?
Had it been me, I would have shut it down and immediately re-enabled it after finding out and fixing whatever was wrong.

However, I believe they were waiting for Wiz to come back with his analysis before doing anything as they originally and mistakenly thought that there was nothing wrong as evidenced by their first statement. I haven't checked the timeframe on that but I suspect it would have been very close.
__________________
Spearmaster - Forum Critic and Devil's Advocate

Online Jackpots Information - Awesome Jackpots
  #605 (permalink)  
Old 23rd May 2006, 10:54 PM
Knave of Hearts
 
Join Date: Apr 2005
Location: UK
Posts: 678
WTGs: 0
WTGd at 0 Times in 0 Posts
Thanks: 16
Thanked 128 Times in 64 Posts
Reputation Points: 833
Rep Power: 22
thelawnet is a splendid one to beholdthelawnet is a splendid one to beholdthelawnet is a splendid one to beholdthelawnet is a splendid one to beholdthelawnet is a splendid one to beholdthelawnet is a splendid one to beholdthelawnet is a splendid one to behold
Quote:
Originally Posted by spearmaster
Had it been me, I would have shut it down and immediately re-enabled it after finding out and fixing whatever was wrong.

However, I believe they were waiting for Wiz to come back with his analysis before doing anything as they originally and mistakenly thought that there was nothing wrong as evidenced by their first statement. I haven't checked the timeframe on that but I suspect it would have been very close.

Again, the problem is that the code had already been switched shortly before the first statement, as verified by testing at the time.

It's pretty unbelievable that they could switch this code out and at the same time as they did this say 'No, definitely nothing wrong with our code', even though they had just fixed it.
  #606 (permalink)  
Old 23rd May 2006, 11:14 PM
spearmaster's Avatar
Meister Member
 
Join Date: Jan 2001
Location: Heaven
Posts: 5,273
WTGs: 0
WTGd at 3 Times in 1 Post
Thanks: 260
Thanked 466 Times in 299 Posts
Reputation Points: 2975
Rep Power: 72
spearmaster has a reputation beyond reputespearmaster has a reputation beyond reputespearmaster has a reputation beyond reputespearmaster has a reputation beyond reputespearmaster has a reputation beyond reputespearmaster has a reputation beyond reputespearmaster has a reputation beyond reputespearmaster has a reputation beyond reputespearmaster has a reputation beyond reputespearmaster has a reputation beyond reputespearmaster has a reputation beyond repute
I should shut up before I reread this long ass thread... LOL...

The first statement came well after the software update apparently fixed things. Needless to say the statement was blatantly incorrect - so I will try and determine exactly what happened and on what timeframe. I stand corrected yet again
__________________
Spearmaster - Forum Critic and Devil's Advocate

Online Jackpots Information - Awesome Jackpots
  #607 (permalink)  
Old 23rd May 2006, 11:37 PM
Fully Registered
 
Join Date: Feb 2004
Location: Germany
Posts: 63
WTGs: 0
WTGd at 0 Times in 0 Posts
Thanks: 4
Thanked 11 Times in 4 Posts
Reputation Points: 67
Rep Power: 19
120sam is on a distinguished road
Quote:
3. The logs I presume you are referring to are those of the last 2-3 years based on an unsubstantiated claim from someone who himself is not willing to provide any proof. If he gives us good reason then of course we should expect to see the logs.
Can we get away from the Kengam thing? The fact that the game wasn't reliable for a period in 2006 is reason enough for concerned players to want the logs for earlier years to be checked. That is the "good reason". EH should be bending over backwards to reassure concerned players.

Quote:
They then opined that they would like to see this resolved as soon as possible, as it was understandably affecting their business.
I'll bet they would. They can step up to the plate and start making public statements on this thread any time, it's open 24/7. The "what's the point in me saying anything because you'll just all jump down my throat / hang me out to dry anyway" justification for their silence is one I wouldn't let a sulking 8-year old get away with. It certainly isn't an appropriate (lack of) response from a company of their size handling the amount of clients' funds that they do and dealing with an issue of this nature. In what other industry would a similar sized company be allowed to get away with adopting this attitude? They'd be hounded by the press, industry watchdogs and any other concerned authorities. Keeping quiet and hiding behind a voluntary third party wouldn't be an option. No reputable company would even try it.

Quote:
The first statement came well after the software update apparently fixed things. Needless to say the statement was blatantly incorrect - so I will try and determine exactly what happened and on what timeframe. I stand corrected yet again
Why on earth would you try and determine anything? Simply invite EH to address the matter on this thread. Don't they have a PR guy? Why not? I thought you were just checking the code. If you choose to be the messenger on all issues, don't complain when the flak comes flying at you. EH seem to be successfully evading all their responsibilities when it comes to responding to the legitimate concerns of their customers.
  #608 (permalink)  
Old 23rd May 2006, 11:43 PM
Meister Member
 
Join Date: Oct 2005
Location: Florida
Posts: 957
WTGs: 0
WTGd at 0 Times in 0 Posts
Thanks: 117
Thanked 263 Times in 156 Posts
Reputation Points: 1469
Rep Power: 24
soflat has much to be proud ofsoflat has much to be proud ofsoflat has much to be proud ofsoflat has much to be proud ofsoflat has much to be proud ofsoflat has much to be proud ofsoflat has much to be proud ofsoflat has much to be proud ofsoflat has much to be proud ofsoflat has much to be proud of
Quote:
Originally Posted by 120sam
Can we get away from the Kengam thing? The fact that the game wasn't reliable for a period in 2006 is reason enough for concerned players to want the logs for earlier years to be checked. That is the "good reason". EH should be bending over backwards to reassure concerned players.
Yes, my statement had nothing to do with Kengam's unsubtantiated claims.

So far the only evidence EH has submitted has proven that they dealt an unfair doubling game during a period of time.
  #609 (permalink)  
Old 24th May 2006, 12:12 AM
nafanny29's Avatar
Punter
 
Join Date: Jul 2004
Location: London, England
Posts: 677
WTGs: 0
WTGd at 0 Times in 0 Posts
Thanks: 61
Thanked 72 Times in 53 Posts
Reputation Points: 529
Rep Power: 23
nafanny29 is a glorious beacon of lightnafanny29 is a glorious beacon of lightnafanny29 is a glorious beacon of lightnafanny29 is a glorious beacon of lightnafanny29 is a glorious beacon of lightnafanny29 is a glorious beacon of light
As thelawnet said I am very suprised they did not shut the game down and do a full investigation. Fair enough an "update" went through the next day but how did they possibly know that the "update" would rectify the situation.

Normally when there is a serious malfunction with anything involving $$$ it is shut down and not reopened until a VERY full investigation has taken place.
__________________
aka thatsBAD
  #610 (permalink)  
Old 24th May 2006, 03:04 AM
spearmaster's Avatar
Meister Member
 
Join Date: Jan 2001
Location: Heaven
Posts: 5,273
WTGs: 0
WTGd at 3 Times in 1 Post
Thanks: 260
Thanked 466 Times in 299 Posts
Reputation Points: 2975
Rep Power: 72
spearmaster has a reputation beyond reputespearmaster has a reputation beyond reputespearmaster has a reputation beyond reputespearmaster has a reputation beyond reputespearmaster has a reputation beyond reputespearmaster has a reputation beyond reputespearmaster has a reputation beyond reputespearmaster has a reputation beyond reputespearmaster has a reputation beyond reputespearmaster has a reputation beyond reputespearmaster has a reputation beyond repute
You guys can cry for a full investigation all you like but I am simply not going to proceed without some evidence that there were indeed problems before this. I have already explained why I cannot do this and I am not going to be the one opening the Pandora's Box, period.

Quote:
Originally Posted by 120sam
I thought you were just checking the code. If you choose to be the messenger on all issues, don't complain when the flak comes flying at you.
I want to know for myself - if you don't WANT me to get the answer then I won't waste my time telling you.

Quote:
Originally Posted by nafanny29
Fair enough an "update" went through the next day but how did they possibly know that the "update" would rectify the situation.
They didn't - that's why they made that rash first statement in the first place.
__________________
Spearmaster - Forum Critic and Devil's Advocate

Online Jackpots Information - Awesome Jackpots

Last edited by spearmaster; 24th May 2006 at 03:10 AM.
Closed Thread

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are On
Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
English Harbour Expands Executive Team Casinomeister Casino Industry Discussion 0 22nd December 2004 05:07 PM


All times are GMT +2. The time now is 11:37 PM.


Powered by vBulletin® Version 3.7.3
Copyright ©2000 - 2008, Jelsoft Enterprises Ltd.
Search Engine Optimization by vBSEO 3.2.0
© All Rights Reserved, 1998-2008


  Casinomeister is proud to present the following quality portals
Online Casinos | GoneGambling | Online Casino Reviews | Wizard of Odds | Games and Casino | Online Poker Rooms | BetOnCharity | Winneronline | Online Casinos| Online Slots | Online Casino Reviews

Legal Statements and Privacy Policy
Casinomeister.com does not intend for any of the information contained on this website to be used for illegal purposes. You must ensure you meet all age and other regulatory requirements before entering a casino or placing a wager. Online gambling is illegal in many jurisdictions and users should consult legal counsel regarding the legal status of online gambling and gaming in their jurisdictions. The information in this site is for news and entertainment purposes only. Casinomeister.com is an independent directory and information service not affiliated with any casino. Links to third party websites on Casinomeister.com are provided solely for informative/educational purposes. If you use these links, you leave this Website.

Inactive Reminders By Mished.co.uk