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Thread: Omni Casino

  1. #1
    Temperance Fox's Avatar
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    Omni Casino

    So sorry to post something against this one, but this is what happens

    First I get the promo I link

    http://www.omnicasino.com/promotions...erSaturday.asp

    Deposited 85 , get 85.I made the WR written, as you can see..
    Bonus #3: On your first deposit of $/£/€81-900 ...,you will receive a match bonus of 100% up to $/£/€150.
    Upon receiving bonuses you will be able to withdraw only after having wagered 25 times your deposit + bonus amount.

    Met the WR, withdrawal was denay from system. So I wrote about 3 emails, and nobody seemed to understand my complain. Finally I was told the WR was 35 x, so not as written into the site. I invited them to update wrong informations. This happened about 2 weeks ago-

    Wrong infos are still there...

    (hope this is the right place to post it..)
    Don't think twice:it's all right!

  2. The Following 2 Users Say Thank You to Temperance Fox For This Useful Post:

    1366613 (5th February 2012), chayton (28th January 2012)

  3. #2
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    I just sent a PM to Elliott to see if he can look at this for you.
    "I feel sullied and unusual" - Captain Jack Sparrow

  4. The Following 2 Users Say Thank You to chayton For This Useful Post:

    OC Elliott (31st January 2012), Temperance Fox (1st February 2012)

  5. #3
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    Quote Originally Posted by Temperance Fox View Post
    So sorry to post something against this one, but this is what happens

    First I get the promo I link

    http://www.omnicasino.com/promotions...erSaturday.asp

    Deposited 85 , get 85.I made the WR written, as you can see..
    Bonus #3: On your first deposit of $/£/€81-900 ...,you will receive a match bonus of 100% up to $/£/€150.
    Upon receiving bonuses you will be able to withdraw only after having wagered 25 times your deposit + bonus amount.

    Met the WR, withdrawal was denay from system. So I wrote about 3 emails, and nobody seemed to understand my complain. Finally I was told the WR was 35 x, so not as written into the site. I invited them to update wrong informations. This happened about 2 weeks ago-

    Wrong infos are still there...

    (hope this is the right place to post it..)
    If that's the exact wording I might even argue the wr is 25x deposit + bonus. That will come close to halving your wrs as the bonus need only be wagered once.
    senseless gambling addict

  6. #4
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    Quote Originally Posted by chuchu59 View Post
    If that's the exact wording I might even argue the wr is 25x deposit + bonus. That will come close to halving your wrs as the bonus need only be wagered once.
    Geez Chu.

    Talk about drawing a long bow.

    I would take that to mean 25 times deposit AND bonus. The symbol "+" is often a substitute for the word "and" which makes the meaning clear.

    I would wager that the overwhelming majority of players would know and accept that definition, with the few exceptions being those who are deliberately looking for any perceived ambiguity.

  7. #5
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    Quote Originally Posted by Nifty29 View Post
    Geez Chu.

    Talk about drawing a long bow.

    I would take that to mean 25 times deposit AND bonus. The symbol "+" is often a substitute for the word "and" which makes the meaning clear.

    I would wager that the overwhelming majority of players would know and accept that definition, with the few exceptions being those who are deliberately looking for any perceived ambiguity.
    Just because we know it doesnt mean there wont be new players who perceive it the same way. Mathematically, you multiply then add. If they want to make it clear then it should be 25(deposit+ bonus).
    senseless gambling addict

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    Quote Originally Posted by chuchu59 View Post
    Just because we know it doesnt mean there wont be new players who perceive it the same way. Mathematically, you multiply then add. If they want to make it clear then it should be 25(deposit+ bonus).
    In a mathematical equation, yes.

    The only thing missing is brackets, but it's not usual to see casinos use such form when stating their terms.

    Again, you could go through most terms and find some whacky way to interpret it, but in this case it is very clear what is required and I sincerely doubt that very many people would look at that term and think they had to wager 25xdeposit plus 1xbonus. I've seen this term commonly written as "25 times the sum of deposit and bonus" which means the same thing but its in purely written form.

    I really think you're clutching at straws here.

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    Thanks

    but, at last, when I wagered 25 x( bonus plus deposit) I could withdraw 900...Then I became very nervous and after a while I kept on playing until 0.My fault, but not the only gilty Imo
    Don't think twice:it's all right!

  10. #8
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    It does appear to say 25x(d+b), that leave you with a playthrough of 2450.
    Some Casinos seem to have another tier of bonuses that are identical except for a higher WR for a specific 'class' of player. (I think the class is 'Those of us who passed second year Algebra'. I've noticed these tend to be between 30-40x, if the Casino's regular bonuses are in the 20x-30x WR range.) I'm not sure if Omni has this particular internal policy or not.

    Looking at the terms on the website you posted, it appears there are a few terms that lead to questions that might need to be answered specifically for a withdrawal. These seem to be similar

    Did you play any of the restricted games?

    Did you wager more than 6$ on any game?

    Are you from any of the restricted locations? <-- This is a tricky one. It seems the general/overall casino T&C, the General-Bonus T&C's restricted locations are not identical. One major player not allowed to use this Casino, but apparently able to use the bonus, is France (and its territories.) I imagine this is simply oversight on the part of whoever designed the website.

    It also looks like this bonus is 'Sticky', which is to say that the Casino will be taking back the original bonus of 85 upon cashout, and if you don't have enough in winnings to cover that /and/ meet any withdrawal requirements if present.

    If someone more fluent in legalese than I would confirm that this term does, in fact, mean what I think it means? I would appreciate it!

    Here is the term in question:
    8. Bonus credits are for wagering purposes only and will be deducted upon withdrawal. The first credits wagered will be deducted/made from your deposit(s) rather than from the bonus. If you choose to withdraw before having met the minimum wagering requirements, any winnings and bonus amounts will be void and removed.

    And, of course- please learn me up right if I be wrong on any of that...

    Another thing to keep in mind is that it is Saturday and you might not hear back until Monday. These Casino Reps seem to have them-there fancy nine-to-fives with weekends off I always hear about. Must be nice.

    I hope any of the above helps in seeing if you mistakenly broke a T&C, or just with arming yourself with knowledge! (or myself, if any of the above is in need of correction. :P )

  11. #9
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    Quote Originally Posted by Surasanji View Post
    It does appear to say 25x(d+b), that leave you with a playthrough of 2450. 85plus 85 is 170 x 25 is 4250
    Some Casinos seem to have another tier of bonuses that are identical except for a higher WR for a specific 'class' of player. (I think the class is 'Those of us who passed second year Algebra'. I've noticed these tend to be between 30-40x, if the Casino's regular bonuses are in the 20x-30x WR range.) I'm not sure if Omni has this particular internal policy or not.AFAIK , no

    Looking at the terms on the website you posted, it appears there are a few terms that lead to questions that might need to be answered specifically for a withdrawal. These seem to be similar
    I knew them, I often play there

    Did you play any of the restricted games? No

    Did you wager more than 6$ on any game? No

    Are you from any of the restricted locations? <-- This is a tricky one. It seems the general/overall casino T&C, the General-Bonus T&C's restricted locations are not identical. One major player not allowed to use this Casino, but apparently able to use the bonus, is France (and its territories.) I imagine this is simply oversight on the part of whoever designed the website.
    No, I deposited and cashed out many times, it wasn't the first time for me

    It also looks like this bonus is 'Sticky', which is to say that the Casino will be taking back the original bonus of 85 upon cashout, and if you don't have enough in winnings to cover that /and/ meet any withdrawal requirements if present.
    Yes,in fact I had 990 into my balance at last (after 25x) and tried to cash out 900, as usual I left the bonus there.It's written

    If someone more fluent in legalese than I would confirm that this term does, in fact, mean what I think it means? I would appreciate it!

    Here is the term in question:
    8. Bonus credits are for wagering purposes only and will be deducted upon withdrawal. The first credits wagered will be deducted/made from your deposit(s) rather than from the bonus. If you choose to withdraw before having met the minimum wagering requirements, any winnings and bonus amounts will be void and removed.

    And, of course- please learn me up right if I be wrong on any of that...
    In fact when I tried to cash out it told "you can only withdraw 85".
    But the problem isn't that for me.Almost all casinos work in this way and the bonus is not cashable.

    Another thing to keep in mind is that it is Saturday and you might not hear back until Monday. These Casino Reps seem to have them-there fancy nine-to-fives with weekends off I always hear about. Must be nice.

    It happened ten days ago,I decide to write here today, cause I've seen they didn't write the right wagering , at last

    I hope any of the above helps in seeing if you mistakenly broke a T&C, or just with arming yourself with knowledge! (or myself, if any of the above is in need of correction. :P )
    Unfortunately I 've been quite stupid and played over and over, till I get 500, then they wrote I met the WR.But in the meantime I was playing, so I didn't see the email.I kept on and finally had a 0 balance.

    On the contrary I could stop when I was 990, close and wait.And write here before.Only then I think I was on the right side.Because, I say once again, I played according the rules and met the WR written into the official site.And they're still the same.

    Thanks Suras
    Don't think twice:it's all right!

  12. #10
    OC Elliott's Avatar
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    Hi Guys,

    Sorry for the late response. Just to let you know that I’m looking into this and will be posting an update later today.

    Regards,

    Elliott.

    14 Years of Pure Casino Entertainment.

  13. The Following User Says Thank You to OC Elliott For This Useful Post:

    chayton (31st January 2012)

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