Question Re: Bonus Terms, No Complaint

**Taxi298** · 7th January 2012, 01:59 AM

I play at several RTG and Microgaming casinos. I use bonus codes offered quite often and have recently used a coupon at an RTG casino and met the playthrough requirements. I have a withdrawable balance after meeting playthrough but am not ready to make a withdrawal request. I would like to play some table games and these are restricted under the bonus terms but they have said (live chat); that since I have met playthrough, I can now play anything I like, including previously restricted games. Does this sound right?

I don't want to jeopardize any future withdrawal request because I played a little blackjack AFTER meeting playthrough. Has anyone experienced declined withdrawals or void winnings after bonus terms were met when they played previously restricted games?

**LaHutti** · 7th January 2012, 02:55 AM

Well I would be extremely careful doing that, if I was you. At least have them send you an e-mail, saying that you're free to play anything you want with the money.
There has been quite a few cases re this, and to be honest, I would NOT risk it....(Then again, I have trouble trusting RTG casinos in general).
I would withdraw, and then redeposit, if I was you.

**Cleveland** · 7th January 2012, 03:23 AM

I agree with LaHutti. Especially with the climate these days at so many online casinos.

Not worth taking the chance. Withdraw and redeposit.

**cdomi66** · 7th January 2012, 03:37 AM

I had same situation once, went to chat, he told me I could carry on and play anything I liked.

When I tried to withdraw was initially refused because I'd played disallowed games, even though I met the playthru. They did cash me out after I explained I'd spoken with Chat Guy, but there ya go

Definitely safer to withdraw, and redeposit. Grats on your win!

**bpb** · 7th January 2012, 03:55 AM

Casinos would prefer that you withdraw and redeposit, thus incurring fees on their end. They would prefer this because they are not intelligent.

**Taxi298** · 12th January 2012, 02:05 PM

Originally Posted by LaHutti

Well I would be extremely careful doing that, if I was you. At least have them send you an e-mail, saying that you're free to play anything you want with the money.
There has been quite a few cases re this, and to be honest, I would NOT risk it....(Then again, I have trouble trusting RTG casinos in general).
I would withdraw, and then redeposit, if I was you.

Thanks for your response; I resisted temptation and stuck to slot play this time and ended up playing it all to zero, but had fun doing it.

**Taxi298** · 12th January 2012, 02:09 PM

Originally Posted by cdomi66

I had same situation once, went to chat, he told me I could carry on and play anything I liked.

When I tried to withdraw was initially refused because I'd played disallowed games, even though I met the playthru. They did cash me out after I explained I'd spoken with Chat Guy, but there ya go

Definitely safer to withdraw, and redeposit. Grats on your win!

Thanks for the help; I stayed away from the restricted games. There was something about the live chat that made me a little uneasy. It wasn't a huge win and I ended up frittering it away on slot play in any case.