Club Gold Casino don't pay my winnings

[chuchu59]

Oh Jod just leave out the word 'odds' and you have the answer.

[jod5413]

That is funny, Chu! But, I am serious in wanting to know the answer. I am just a simple slots player so really do not know!

[Nifty29]

That is funny, Chu! But, I am serious in wanting to know the answer. I am just a simple slots player so really do not know!

I always thought it referred to those silly heads or tails or darts games etc that only Playtech have.....but ill happily stand corrected.

Perhaps the casino could shed some light?

[chuchu59]

That is funny, Chu! But, I am serious in wanting to know the answer. I am just a simple slots player so really do not know!

Actually the explanation from Markus should be the correct one. Ibet on fixed-odds in respect of horses and football matches where I get a fixed payout if my selection wins. If the value of the payout varies depending on the outcome then its not fixed-odds. In this instance vp cannot be a fixed-odds game as you could get anywhere between a pair to a royal flush.

I also did not seem to notice the casino using this as an argument to deny the winnings unless I missed something.

[jod5413]

No, they didn't say that, I was just curious after reading their non-allowed games. I'll be really curious to see if they pay Markus (they should!). Thanks, Chuchu!

[vinylweatherman]

Actually the explanation from Markus should be the correct one. Ibet on fixed-odds in respect of horses and football matches where I get a fixed payout if my selection wins. If the value of the payout varies depending on the outcome then its not fixed-odds. In this instance vp cannot be a fixed-odds game as you could get anywhere between a pair to a royal flush.

I also did not seem to notice the casino using this as an argument to deny the winnings unless I missed something.

They argued that he played an excluded game, but there was no mention of 2 way royal in their list, not even in general terms.

In this case, the casino don't have a case, other than a "spirit of the bonus" argument because they "meant to include" 2 way royal, and players should have known that the "spirit" of the bonus excluded such games. This is not a good argument to stick to as it can have the effect of moving a casino to the rogue pit.

It would have been better to have the bonus as "slots only", rather than listing only half the games they intended to exclude.

[bsilva028]

Bets places on all versions of Baccarat, Roulette, Sic Bo, Darts, Heads or Tails, Blackjack (including Blackjack Switch and Blackjack Surrender), Pontoon, Craps and all fixed odds games will not count towards wagering requirements.


The terms and conditions appearing above should be read in conjunction with the Terms and Conditions of Play at Club Gold Casino, which shall apply over and above the present terms and conditions. In the event of any conflict between the present terms and conditions and the Terms and Conditions of Play at Club Gold Casino, the latter shall prevail.
reading this i think that you can never cashout more than 10x the deposite in any bonus you get
ex: deposite $25, 100% bonus max cashout =250

correct me if i am understanding wrong?

[GI Joe]

Any news about the payment...how did all end?

[Markus]

Any news about the payment...how did all end?

No news about the payment. They still did not paid me.