Bonus issue at ComeOn

[textex]

Just thought id say give a warning about comeon gambling site. Signed up there a few weeks ago and chose their 110% poker bonus, and thought everything was ok. After a however i learn that everything aint all right. They had forgot to write that the min deposit to get the bonus was on 25$. The ammount i had deposited in my local currency was like 24$. I dont feel that their miswriting should affect me so i contact support, which cant do anything else than forwarding it to what they claim to be their poker manager, which denies to give me anything back.

My impression of the site doesent get any better when the support refuse to let me get in touch with anyone higher up in the system. They dont even have a phone number on their site, just a live support, and a callback form. So my advice is to stay clear of this shady group of liars.

[CakeKing]

You mean the 110% Poker bonus up to 600$.If you go to "Bonuses atm" it clearly says "Min dep 25$".

I find Comeon to be a very good casino.Never heard complaints about em before.Well thats just me.

[snoddy]

Just thought id say give a warning about comeon gambling site. Signed up there a few weeks ago and chose their 110% poker bonus, and thought everything was ok. After a however i learn that everything aint all right. They had forgot to write that the min deposit to get the bonus was on 25$. The ammount i had deposited in my local currency was like 24$. I dont feel that their miswriting should affect me so i contact support, which cant do anything else than forwarding it to what they claim to be their poker manager, which denies to give me anything back.

My impression of the site doesent get any better when the support refuse to let me get in touch with anyone higher up in the system. They dont even have a phone number on their site, just a live support, and a callback form. So my advice is to stay clear of this shady group of liars.

Well, that was to the point.
You are more than entitled to your opinion but may I suggest you tone down your criticism. Its generally frowned upon to use such wording in describing a casino. You just may well end up with some friendly advice from the members here. Take it on the chin!

[textex]

You mean the 110% Poker bonus up to 600$.If you go to "Bonuses atm" it clearly says "Min dep 25$".

I find Comeon to be a very good casino.Never heard complaints about em before.Well thats just me.

Yeah one place at the site it states 25, another place 10$, and yet another place on the sites another ammount in my local currency.

[textex]

Well, that was to the point.
You are more than entitled to your opinion but may I suggest you tone down your criticism. Its generally frowned upon to use such wording in describing a casino.

From wikipedia: "A lie (also called prevarication, falsehood) is a type of deception in the form of an untruthful statement, especially with the intention to deceive others.", which is just what they did. Tricking me into depositing offering a bonus, and then denying to give it afterwards.

And about the shady thing. Yeah they are. They refuse to let me talk to anyone else than some outsourced support who cant do anything.

To be honest i dont feel that that criticism was very harsh. I coulda called them a group of incompetent ***** aswell.

And to whoever changed the subject, this issnt a bonus issue, but a matter of principle that a proffesional part shouldnt be decieving customers like that.

[CakeKing]

110% Poker Bonus up to $600Grab your Welcome Bonus now! Get rewarded as you play up to $600 in cash.
Deposit & Bonus Details:
Min Deposit: $25,00 (18,18 €)
Max Deposit: $545,46 (396,35 €)
Bonus Entitlement 110%

This bonus is valid in our:
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That's what it says.Don't know where you reed the 10$ Min dep.It's unfortune that you deposited 1$ to little.
Is there a chance you have misreed or something,cause i couldn't find the 10 min dep anywhere?
You could send a email but i doubt it would help since the poker manager denied any bonuses.

[rainmaker]

Yeah one place at the site it states 25, another place 10$, and yet another place on the sites another ammount in my local currency.

I have never tried them, but I checked their Norwegian site and as CakeKing said, it clearly says that the min deposit for the poker bonus is $25. The general min dep on ComeOn is about $10.

To call them shady group of liars is highly inappropriate.

[Simmo!]

And to whoever changed the subject, this issnt a bonus issue, but a matter of principle that a proffesional part shouldnt be decieving customers like that.

I changed the title because "Don't play at comeon" wasn't descriptive of the issue. Plus you posted it in the Bonus Issues forum

[Nifty29]

Oh ComeOn.....

[textex]

I have never tried them, but I checked their Norwegian site and as CakeKing said, it clearly says that the min deposit for the poker bonus is $25. The general min dep on ComeOn is about $10.

To call them shady group of liars is highly inappropriate.

Since you think im bsing with ya, heres what the chat said.

Comeon: Ok, jag gick över nu på den norska sidan, och ser att det inte står samma information som på den svenska sidan
xxxxx: Usd min 15 Max 35
Comeon: Det ska ändras så att det står minsta insättning för att få pokerbonusen på startsidan.

They might have changed it after i made them aware of it though. But they shouldnt let the customers pay because of their own damn errors. Especially when its so many of them.

And no calling them a shady group of liars aint inapproriate. They refuse to let u talk to anyone higher up in the system, they refuse to give you any info about owners etc. If you dont call that shady, then nothing is. I know drug dealers thats more open about their buisness than that ffs.