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Thread: Bonus issue at ComeOn

  1. #21
    CakeKing is offline Full Member Achievements:
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    Quote Originally Posted by textex View Post
    As i wrote to my countryman in the last post, comeons support admin that they written different things their Norwegian site, and the others. My account wassnt even in USD, so how do you expect me to follow a USD requirement i cant even find?

    This woulda been so mutch easier if the casino had one english site, and english support. But instead their busy making half working sites in all kind of languages where your sure to get some errors.

    Yeah, its a pity that "the customer is always right" are gone in the online casino buisness(thankfully it still exists at normal retailer who actually provide you a fysical thing for what you pay). But when the casinos only task is to have a functional, and easy site/software, i still expect them to provide it and take any blame when they screw up for the money they make on it.

    May i ask if you guys make sure to read all the language versions of a gambling site when you go to one with many languages?

    They have only 1 English site and support just so you know.

    Just like same_old said:This is becoming all to common now days in people and I find it a little worrying to be honest.

    Why don't people take responsibility for there own actions. In this case it is Clear the T&C's were not followed. The min says $25 not $24 so the Casino is inder NO OBLIGATION to do anything in this case.


    I don't read every language.Only Finnish/English or Swedish

  2. #22
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    Quote Originally Posted by textex View Post
    Ive told them to drop dead and f*ck off. If i can't trust the site i play on, i might aswell go play monopoly. Ive tried talking gentely to them, but they lie me right in the face claiming that they can't do anything about it. One thing would be to say they wouldn't, but can't? That either means no1 is in control of the site, or that someone is talking crap.
    Why would you wish someone dead over a few dollars?

    Most members find this type of behavior unacceptable and childish. There is no reason to act like a dick to a customer service rep. I'd suggest chilling out a bit.
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  4. #23
    textex is offline Banned User
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    Quote Originally Posted by CakeKing View Post
    They have only 1 English site and support just so you know.

    Just like same_old said:This is becoming all to common now days in people and I find it a little worrying to be honest.

    Why don't people take responsibility for there own actions. In this case it is Clear the T&C's were not followed. The min says $25 not $24 so the Casino is inder NO OBLIGATION to do anything in this case.


    I don't read every language.Only Finnish/English or Swedish
    I was directed to the norwegian site when i entered. Geez, i followed the TOS that they wrote when i signed up and deposited. That they made errors when they made the different language sites aint my problem, and i dont feel like it should go out on me.

  5. #24
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    Quote Originally Posted by Casinomeister View Post
    Why would you wish someone dead over a few dollars?

    Most members find this type of behavior unacceptable and childish. There is no reason to act like a dick to a customer service rep. I'd suggest chilling out a bit.
    Its not the bucks that matters, its the principle. Stealing money doesen get any better just cause you wrote it was okay in the TOC located at another part of the site. I have more respect for robbers than these kind of guys, robbers are atleast honest about robbing you. He also lies me right in the face saying they can't do anything about it. That provokes me even more.

  6. #25
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    Quote Originally Posted by textex View Post
    Its not the bucks that matters, its the principle. Stealing money doesen get any better just cause you wrote it was okay in the TOC located at another part of the site. I have more respect for robbers than these kind of guys, robbers are atleast honest about robbing you. He also lies me right in the face saying they can't do anything about it. That provokes me even more.
    Obviously, you have never been a victim of a real crime. You are trivializing actual theft to a poorly written term on a gambling website.
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  7. #26
    mrjones is offline Senior Member
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    hi ive had a account with them for a while never had any problems whatsoever, good support aswell with good withdrawal times , you should have a read closely to deposits & bonuses , no good slagging them off , due to your oversight ,lesson learnt i would hope.

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  9. #27
    textex is offline Banned User
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    Quote Originally Posted by mrjones View Post
    hi ive had a account with them for a while never had any problems whatsoever, good support aswell with good withdrawal times , you should have a read closely to deposits & bonuses , no good slagging them off , due to your oversight ,lesson learnt i would hope.
    Didnt know they operated a site for blind people, as you obviously are. As i said 10 times now, the customer service admittet to having written different terms for the same promo on the different parts of the site.

    Good support. If you think good support is denying to let you talk to anyone higher up in the system, not knowing what licence they got, denying to give any info at all on how to contact them apart from the live support, then i agree with you.

  10. #28
    textex is offline Banned User
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    Quote Originally Posted by Casinomeister View Post
    Obviously, you have never been a victim of a real crime. You are trivializing actual theft to a poorly written term on a gambling website.
    Tricking people into depositing on false terms just cause they can get away with it aint mutch better. And yeah i've been robbed with both a knife and a gun, but still it didnt feel as bad as getting ripped of by a casino like this.

  11. #29
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    Quote Originally Posted by textex View Post
    Didnt know they operated a site for blind people, as you obviously are...
    Don't flame other members. Do it again and see what happens.
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  12. #30
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    Quote Originally Posted by Casinomeister View Post
    Don't flame other members. Do it again and see what happens.
    Sry, i just dont like it when people pop into a debate not having a read a single post

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