noone wants to know at 3dice

[weedebs]

I have been a loyal member to 3dice for a few years now and the staff have always been very kind - when i win i gift people and sponsor tourneys which i love doing - i love being able to share with my good friends, however over the past while I have noticed that there is hardly any playime - i deposit at least 400 avergae per week but when the chips are down noone seems to want to know, I deposited over 700 from friday - 2 days ago - and am told that due to my % in last 30 days there is 'no room' to get any comp. Now maybe i am naive but I belive a casino can do whatsoever they wish. I am told i have x amount in bonuses, but bear in mind the CM wins and the loyalty bonuses are due the the money I have spent. I wasnt asking 3dice to give back fortunes, but just to be a bit sympathetic to my losses over the last few days instead of throwing figures at me and while they are probably making sense, all i see are the deposits constantly. I am not a high roller i play minimum bets and now and again maybe go up slightly so i cant understand how i cannot even get playtime. I dont mind losing a few bucks if i get a chance to play and have fun. I have emailed support and again i get back % and figures and even when i explain that i have played through a fortune from friday - it seems that doesnt matter. On a positive note the support staff have been brilliant to me and I know their hands are tied, but I feel I have no other option than to use this forum as noone else seems to want to listen to me

 

[mistertee]

same here ! very little or no playtime, and the last time i asked for a comp i was also told no room for one ! I have also shared my winnings in the past sponsoring many tourneys ! Last night i had a little playtime but still not enough !! lol

 

[just play]

Eventually you will find a casino that appreciates you, keep looking.

 

[weedebs]

To be honest I would have dreamed of leaving as I love the people here who have become my friends and the support staff who put up with me moaning lol but to be honest i dont think I would play at another one

 

[just play]

To be honest I would have dreamed of leaving as I love the people here who have become my friends and the support staff who put up with me moaning lol but to be honest i dont think I would play at another one

So then why start the thread? If you feel like your aren't appreciated, but yet don't want to play at another casino?

Ohhh...it's the magical "friend" thing.

Trust me and other gamblers there are many many many other casinos to play at...especially if you are not from USA, and I see you are not.

 

[weedebs]

Im from sunny UK, anyways can you recommend a good place to play?

 

[funeral979]

I got that a few times as well. I would lose 300 or 400 in one nite and would ask support for a little charity......they would tell me sorry but your % over the past 30 days is too high for a comp. Even though I wasnt ahead over the past 30 days....but we as gamblers dont care about the last 30 days if we lose alot in one nite, right?

Anyways, I suggested to the support staff that it probably wasn't a good idea for me to play for the next 29 days. Then after 29 days I could go back and ask for a comp.....and my % over the past 30 will look like shit from that one crappy night and I would definately have room for that comp

 

[just play]

I cannot play here ...but my first recommendation would be 32red..Also when I was allowed to play at Playtech, I really enjoyed them, but I haven't played in so long I don't know who to recommend? Maybe there is some under the accredited list.

You are lucky being from UK...you have any choice of casinos. Why not just try a few small deposits at a few different places and see which one/s you like?

 

[weedebs]

Many thanks to you i will have a look about

 

[weedebs]

I got that a few times as well. I would lose 300 or 400 in one nite and would ask support for a little charity......they would tell me sorry but your % over the past 30 days is too high for a comp. Even though I wasnt ahead over the past 30 days....but we as gamblers dont care about the last 30 days if we lose alot in one nite, right?

Anyways, I suggested to the support staff that it probably wasn't a good idea for me to play for the next 29 days. Then after 29 days I could go back and ask for a comp.....and my % over the past 30 will look like shit from that one crappy night and I would definately have room for that comp

TOO RIGHT LOL !!! I dont look past last week when i lost a flippin fortune

 

[feasiblecash]

hi weedebs its feasible... you may remember me
anyway i was getting no play time hardly so i have given up trying at 3dice... i dont mind losing as long as i get a decent amount of playtime.. my response was go for the tournies but they are seriously hard to win nowadays with so much competition from all the newbies.

i play at 32red(someone mentioned them) and last week i complained about losing really fast on one of there slots and they did not give me a small gift they actually refunded my whole months deposits(usual wr but who cares at least i played a while lol) and to be honest i was not expecting anything.. in fact i was nervous even complaining lol...

anyway i hope you get to be appreciated and its great to catch you on here tc

 

[weedebs]

hi weedebs its feasible... you may remember me
anyway i was getting no play time hardly so i have given up trying at 3dice... i dont mind losing as long as i get a decent amount of playtime.. my response was go for the tournies but they are seriously hard to win nowadays with so much competition from all the newbies.

i play at 32red(someone mentioned them) and last week i complained about losing really fast on one of there slots and they did not give me a small gift they actually refunded my whole months deposits(usual wr but who cares at least i played a while lol) and to be honest i was not expecting anything.. in fact i was nervous even complaining lol...

anyway i hope you get to be appreciated and its great to catch you on here tc

Elloooooooooooo stranger may i should follow behind you and give 32 red a try - ty babes and its good to hear from you - my Mum Zenetia says hi by the way she is beside me lol

 

[gloria460]

What is this percent thing you guys are talking about? I can't really say much on 3dice as I've not played enough to even earn 5.00 in comp points...lol

 

[weedebs]

What is this percent thing you guys are talking about? I can't really say much on 3dice as I've not played enough to even earn 5.00 in comp points...lol

They work out the % u have deposited against withdrawals

 

[weedebs]

Restored Faith

I have to say 3dice came through this morning, Anna personally sorted this out and as i said in previous thread this was not personal to support staff as they have always helped, so my faith in the 'personal touch' has been restored

ty Anna

 

[sparkles]

Glad

you got it all sorted Deb. Big Congrats on your huge Tut win tonight, I guess that will have helped to make up for it.

I know how it can suck to lose, I think Ive been at about 85% for the last 50 days +, but hopefully things will turn around soon.

Certainly makes me positive to see the big win youve had tonight.

And yes Anna Rocks!

 

[missmichelle]

I'm glad to hear you got it straightened out. Anna is the absolute best. I feel like I am always taken care of at 3dice. I guess we all look for different things.

Lots of luck to you!

Michelle

 

[mecan49]

Glad u got it worked out too! My questions is I have played at 3dice going on almost 2 yrs and have never asked for a comp! I am a small depositer though!

 

[butterflyboogie]

Still No Wins

I am glad that things worked out for you. I have gone from Gold ** down to Silver ***** and the only reason I am that is because they only take one star back at a time. I have deposited over 3k in the past 2 months and have not won one single thing. I keep hoping that things will change but they have not...my percentage is in the low, low 80's....if even that much now. I can not get it to turn around so I have done a 180 degree turn and have slowed down on my depositing quite a bit. I do play every night somewhere however not here as much. As far as being comp'd they have been good to me, however, it does not take the place of a win to restore some of what you lost. I put $35 in another casino the other night just to see what it would do and won over $600, then did it again 2 days later, the same amount and got it up to around $300. I didn't cash that one in but I played and played. I have not gotten decent playtime at 3Dice in over 2 months. I do like the people, the reps and the quick pay but the problem is that wins are so rare one has to question the rest. Hopefully one day soon on one of my "small" deposits it will turn around and I will win again (just get money back), however, if I don't then I will eventually stop playing there period.

 

[silcnlayc]

butterflyboogie: Still No Wins

--------------------------------------------------------------------------------

I am glad that things worked out for you. I have gone from Gold ** down to Silver ***** and the only reason I am that is because they only take one star back at a time. I have deposited over 3k in the past 2 months and have not won one single thing. I keep hoping that things will change but they have not...my percentage is in the low, low 80's....if even that much now. I can not get it to turn around so I have done a 180 degree turn and have slowed down on my depositing quite a bit. I do play every night somewhere however not here as much. As far as being comp'd they have been good to me, however, it does not take the place of a win to restore some of what you lost. I put $35 in another casino the other night just to see what it would do and won over $600, then did it again 2 days later, the same amount and got it up to around $300. I didn't cash that one in but I played and played. I have not gotten decent playtime at 3Dice in over 2 months. I do like the people, the reps and the quick pay but the problem is that wins are so rare one has to question the rest. Hopefully one day soon on one of my "small" deposits it will turn around and I will win again (just get money back), however, if I don't then I will eventually stop playing there period.

I can relate to this very well. This was one of 3 casinos left on my computer last week...I said after four back to back deposits if I do not catch anything by the last deposit, I will close my account. Well, my account is closed.

missmichelle: I feel like I am always taken care of at 3dice. I guess we all look for different things.

I felt the same here too but I felt I was being "taken" not taken care of these last few months...as you said..we all look for different things...and one is not being taken "advantage" of anymore for me.


.

 

[Nifty29]

I cant fault the service, the frequent freebies, the live chat, or the software....although some new games are sorely needed IMO.

However, I am taking a beating also the past 6 months. I did hit the Old Glory jackpot twice in the past 18 months for $2k each time, but apart from that its been pretty thin pickings.

I try to play VP as much as possible, but my results there (dont have the exact details from 3Dice) are terrible compared to my VP play at 32Red and Inetbet e.g. In the past 2 years I have hit RFx3 at Inet, RFx2 at 32Red and RFx0 at 3Dice. In fact, since they opened I have never hit a RF at 3Dice, and in that time I have hit at least a dozen between the other 2 sites. Yes, it could be bad luck and maybe I am due, but in several years of play I should have had one by now and it concerns me that I havent. Also, the frequency of 4xAces or 4xDeuces is also low in comparison. What this means I do not know, but it is a fact and it is getting very difficult to live with to be honest.

Ive been playing Super Suits a bit lately as the latest software update said it would now be easier to hit the feature (an rtp change maybe?) but I can safely say this has not been the case for me.

I guess I could ask Enzo for RTPs for my own play etc but I dont want to because a) it might scare me even more and b) at the end of the day its the cashouts that count and (again in comparison to the other sites) they are few and far between.

The above isnt a rant against 3Dice or even a criticism....its just a personal experience that, well, 'is what it is'

 

[all4greed]

I try to play VP as much as possible, but my results there (dont have the exact details from 3Dice) are terrible compared to my VP play at 32Red and Inetbet e.g. In the past 2 years I have hit RFx3 at Inet, RFx2 at 32Red and RFx0 at 3Dice. In fact, since they opened I have never hit a RF at 3Dice, and in that time I have hit at least a dozen between the other 2 sites. Yes, it could be bad luck and maybe I am due, but in several years of play I should have had one by now and it concerns me that I havent. Also, the frequency of 4xAces or 4xDeuces is also low in comparison. What this means I do not know, but it is a fact and it is getting very difficult to live with to be honest.

I started a thread a while back asking if anyone had hit a RF there. Some people had hit it and some have wound up in the screenshots. Think only one person hit it playing multihand.

I've never hit one playing MH (can't stand single hand). Think I hit 4 deuces once or twice. I've probably hit more than my fair share at Rival (Box24/VR) betting max nickels or dimes.

3Dice does have a variety of VPs, denominations, and hand sizes which makes it more interesting. Now if I could just get that overdue royal...

 

[jelsmith]

I cant fault the service, the frequent freebies, the live chat, or the software....although some new games are sorely needed IMO.

However, I am taking a beating also the past 6 months. I did hit the Old Glory jackpot twice in the past 18 months for $2k each time, but apart from that its been pretty thin pickings.

I try to play VP as much as possible, but my results there (dont have the exact details from 3Dice) are terrible compared to my VP play at 32Red and Inetbet e.g. In the past 2 years I have hit RFx3 at Inet, RFx2 at 32Red and RFx0 at 3Dice. In fact, since they opened I have never hit a RF at 3Dice, and in that time I have hit at least a dozen between the other 2 sites. Yes, it could be bad luck and maybe I am due, but in several years of play I should have had one by now and it concerns me that I havent. Also, the frequency of 4xAces or 4xDeuces is also low in comparison. What this means I do not know, but it is a fact and it is getting very difficult to live with to be honest.

Ive been playing Super Suits a bit lately as the latest software update said it would now be easier to hit the feature (an rtp change maybe?) but I can safely say this has not been the case for me.I guess I could ask Enzo for RTPs for my own play etc but I dont want to because a) it might scare me even more and b) at the end of the day its the cashouts that count and (again in comparison to the other sites) they are few and far between.

The above isnt a rant against 3Dice or even a criticism....its just a personal experience that, well, 'is what it is'

Ditto....Im not having any luck either....the change to SS+ is that when FS are triggered they start out at x3 instead of x4 with the old SS....I honestly think I had better luck with the old one. I have not hit fs in SS+ for a while.

 

[butterflyboogie]

Update

Hello Guys,

I wanted to come back into the forum and give you an update to my previous post. Today I received a private message that went over my figures. In the last 60 days my RTP was (I believe 96.5 %)...I hope that is the exact figure, however if off a point or two forgive me. However, the figures that I gave earlier that were in the 80's were given to me for my RTP over a 30 day period (given to me by Ellen and Anna)...and these figures were given to me last week. About 2 months ago I did win about $2700 so that would make my RTP go up for a 60 day time period, but I wonder what they would have been for 90 days because I had put quite a lot in there before I hit the $2700.

Regardless of all of this, I want to make certain that everyone knows...including the members of 3Dice that this post and the other posts that I have made are not to be malicious in any manner whatsoever. As a human when we depoist wuite a bit of money into "any" casino and do not get to withdraw hardly any over a 2 month period (regardless of previous wins), it is frustrating. More frustrating (with any casino) is when you deposit money and your play time is slim to none, and even while you are "playing" you are running to the kitchen, answering the phone (in other words not constantly hitting the spin button) and your money is gone in minutes.

As I said, this is not just for 3Dice, it is for "any" casino. The comps are great, I do love the people, including both staff and players. I understand "any" casino rep or manager defending his or her casino and I commend that effort because it is loyalty. If my figures were not exact, then I do apologize, however, I know how much I have put in, and how much has been taken out, and I do know my "playtime" amounts.

Needless to say, 3Dice is a good casino. It is the only casino that I have played where the withdrawals are very quick (I know that there are others but being from the USA I am limited). The comps at 3Dice are good, and Ellen and Anna have gone far and beyond to listen to me vent as well as comp me whenever possible. I have built a rapport with these two ladies and look at them as "friends", and not just reps.

I wish all of you the best in your future endeavors, and don't let anything that I have said be the cause for you not playing there. I will continue to play there (I just have to build up the nest egg) and I am looking forward to the new game "Aloha".

Best to you all...
Linda (butterflyboogie)

 

[just play]

I have built a rapport with these two ladies and look at them as "friends", and not just reps.

Oh no Linda....they are not, and may I stress, are not your friends.

Come on people (not just you Linda) how many friends do you have like this?

Just like that store employee who sold my husband a red turtleneck that made him look sooooooooo bad when we were dating, was his friend. At a place he used to frequent.

Or at your local coffee shop, you build a "friendship" with the workers because you see them everyday, but do you ever keep in touch when they leave for another job or move?

So whenever someone decides to leave 3Dice do you all really think there will be phone numbers exchanged so you can keep in touch? If any of the reps there leave for any reason, will you all expect their phone numbers to keep in touch?

Please, lets be realistic here. I'm sorry but this really bothers me when people "think" casino reps are their friends, it's their JOB to be friendly, and especially at 3Dice (it's their little catch), but at any casino really.

 

[butterflyboogie]

Friends

Oh no Linda....they are not, and may I stress, are not your friends.

Come on people (not just you Linda) how many friends do you have like this?

Just like that store employee who sold my husband a red turtleneck that made him look sooooooooo bad when we were dating, was his friend. At a place he used to frequent.

Or at your local coffee shop, you build a "friendship" with the workers because you see them everyday, but do you ever keep in touch when they leave for another job or move?

So whenever someone decides to leave 3Dice do you all really think there will be phone numbers exchanged so you can keep in touch? If any of the reps there leave for any reason, will you all expect their phone numbers to keep in touch?

Please, lets be realistic here. I'm sorry but this really bothers me when people "think" casino reps are their friends, it's their JOB to be friendly, and especially at 3Dice (it's their little catch), but at any casino really.

Hi There...

Sorry, but I had to comment on this. Friends are not just people that you interact with every day, that you meet in a coffee shop or in a restaurant, or work with. A friend (in my opinion) is someone that gets to know you, that takes time to share their life as well as your life with them. This is the rapport that I have with Anna and Ellen, especially Ellen. We have talked about books, movies, my agoraphobia, etc., things that I would talk to a friend that I grew up with. I have never gotten the "feel" that she is only talking to me to keep my business at 3Dice. Honestly, I have never had those conversations with Jared, Justin (I think that is his name), or Andrea. I certainly have never had a conversation (live chat one on one on PM) with Enzo. The relationship with Ellen and Anna (as I said especially Ellen) has been like someone I have known for a long time. I told her one night that she was like an "old soul". In all honesty, friends (ones that I can share a phone number with or reach out and touch) have sometimes not been the friend that I thought they were.

I'm not disagreeing with you, as to how you feel, but I do know the relationship that I have had with these two women. I own a florist/gift shop and I have customers that come in and have came in for years. Honestly some of them I know nothing about, others we have shared stories. Do I know their phone numbers, husbands name, kids, etc? No, but I do feel a kinship with them just the same, and it certainly doesn't have to do with what they buy from me. I simply like people (most of them anyway) and some people regardless if it is through telephone or person to person, you build a bond with. I also have an advertising business for 28 years (one of those telemarketers that deal with businesses) so relationships that have been built over the years has been on a telephone and never in person. Yet, it is funny, I know about car accidents, weddings, deaths, births, divorces, and much more. It is funny how we sometimes look at friendship.

 

[just play]

It is funny how we sometimes look at friendship

Yes, it's a strange word I guess. I consider a friend as someone you call or hang out with. I guess everyone has their definition of that word. I once belonged to a forum where I thought me and some of the people there would be friends forever because of the interests we shared, but of course that never happened. We did indeed phone call each other, send x-mas cards etc..but after a few months or even years, poof gone. Weird. Maybe that's why my definition of "friends" is a bit skewed.




Side note...I have agoraphobia as well. How in the world do you own a business and talk to all those people without freaking out??? (you can pm so we don't interupt the thread if you like. I'm always searching for ways to improve.)

 

[butterflyboogie]

3 Dice turned around

Well...it turned around for me tonight on 3Dice. I was playing the squirrel game and it didn't hit at first but then it did. I was happy as 2 peas in a pod...cashed out $400...and had some to play on. Then...I got to test drive the new Aloha game and I hit the girls with the 3 wild surfboards in the middle for over 2k...I was really excited!! This game is really neat...with awesome graphics. Check it out in the winner screenies. Now I am happy once again.

 

[LaurieJim]

Strange when a player is on a run of bad luck, they post and lord and behold they hit nice sums or test new games, I cant even get a simple frigging hello on chat from Enzo anymore, now that I dont deposit huge sums like before and sponser tournies and go all gaga for Enzo on the forum, he acts like im persona non grata.

Guess that 23k behind the eightball after wins and such are deducted from a 3 year period dont amount to a hill of beans.

I love the service reps at 3 Dice, they are top notch, Anna has always gone out of her way to take care of the customers and myself included.

Laurie

 

[silcnlayc]

I have built a rapport with these two ladies and look at them as "friends", and not just reps.

just play: Oh no Linda....they are not, and may I stress, are not your friends.

Come on people (not just you Linda) how many friends do you have like this?

Just like that store employee who sold my husband a red turtleneck that made him look sooooooooo bad when we were dating, was his friend. At a place he used to frequent.

Or at your local coffee shop, you build a "friendship" with the workers because you see them everyday, but do you ever keep in touch when they leave for another job or move?

So whenever someone decides to leave 3Dice do you all really think there will be phone numbers exchanged so you can keep in touch? If any of the reps there leave for any reason, will you all expect their phone numbers to keep in touch?

Please, lets be realistic here. I'm sorry but this really bothers me when people "think" casino reps are their friends, it's their JOB to be friendly, and especially at 3Dice (it's their little catch), but at any casino really.

just play, you have stated the most sane response to what some of the players choose not to accept. These casino reps are not our "friends" as you say, they are only acquaintences. People you know and run into and say hi to, but are not part of your everyday lives.

A casinos rep is there to help, motivate and get you to keep coming back...and not to just chat...IMO..If you think they are any more than that, then you really should look for other people to fill your lives with that will not do as much harm as these people can.

lauriejim Strange when a player is on a run of bad luck, they post and lord and behold they hit nice sums or test new games, I cant even get a simple frigging hello on chat from Enzo anymore, now that I dont deposit huge sums like before and sponser tournies and go all gaga for Enzo on the forum, he acts like im persona non grata.

Guess that 23k behind the eightball after wins and such are deducted from a 3 year period dont amount to a hill of beans.

Laurie, I am glad you posted on this. I too have no hard feelings about 3Dice, but I know they are not there to be your friend just as you have noticed, once the well runs dry, they move on to greener more innocent pastures of other players that are still depositing...I too notice this all the time about how all of a sudden you see winners coming out of the woodwork once it is said how tight a casino is. In my last 2 observations this has happened and I clearly stated once I posted what I did, that now the winners will flood the forum...and they have..

People, remember, friends are there for you in a pinch, when the odds are against you and you are down and out to help pick you up and "be there" for you, acquaintences are those that you pass on the street and say hi too but never show up at your home even if invited...because they are NOT friends ..


.

 

[jelsmith]

Well...it turned around for me tonight on 3Dice. I was playing the squirrel game and it didn't hit at first but then it did. I was happy as 2 peas in a pod...cashed out $400...and had some to play on. Then...I got to test drive the new Aloha game and I hit the girls with the 3 wild surfboards in the middle for over 2k...I was really excited!! This game is really neat...with awesome graphics. Check it out in the winner screenies. Now I am happy once again.

Hmmm.....Enzo thats all Im sayin

 

[BingoT]

This CD Mohatta says the same thing I think of as a True friend.
By CD Mohatta

You do not have permission to view link Log in or register now.

Casino Reps will always be a friend to you as you keep depositing in that casino.
Once you stop they forget who you are.and they move forward to the next one.
Money talks & BH walks in my book.
And remember a true friend never stabs a friend in the back.
If he/she does this is not a true friend to have.

Lauriejim & Silcnlayc right on
~T~

 

[just play]

just play, you have stated the most sane response to what some of the players choose not to accept. These casino reps are not our "friends" as you say, they are only acquaintences. People you know and run into and say hi to, but are not part of your everyday lives.

A casinos rep is there to help, motivate and get you to keep coming back...and not to just chat...IMO..If you think they are any more than that, then you really should look for other people to fill your lives with that will not do as much harm as these people can.

I just don't understand it. Honestly I don't.

Casino reps are like shrinks, they sit there and listen to you, and then when your done, they take your money.

Commenting on your remark I bolded...why is it some people can't make friends in the real world? It doesn't make sense to me...there is a big void in some peoples lives that I believe they are trying to fill. I barely go out of my house, but I have many many friends, I don't need to turn to the internet. It really makes my brain hurt.

Please for the people who enjoy the "friendships" I am not putting anyone down, I am just trying to understand why in the world would you think someone taking your money is your friend? Again...it's their JOB to act a certain way, why can't anyone understand that?

***I'm not talking about the people in chat, they can be friends, and I know some of them are, I am only talking about "friendships" with the reps, not other players.***

Strange when a player is on a run of bad luck, they post and lord and behold they hit nice sums

I guess she all of a sudden got on a lucky streak.

 

[BMWSTACK]

ok i guess ill try them... I am on a bad streak. Is some listening? Hello! Im on a bad streak. Losing $$$$.

 

[LHofsdal]

Just to damn funny

ok i guess ill try them... I am on a bad streak. Is some listening? Hello! Im on a bad streak. Losing $$$$.

Good Luck to ya!! I really hope they are listening to you too!

LH

 

[butterflyboogie]

Friends

One thing that I would like to say regarding a rep listening to you and then taking your mone...how is that a friend? As far as I am concerned, the rep is not "taking" my money, I am giving it to the casino to play games. The rep is there to help with a problem, listen to whatever the other person wants to talk about, or whatever the case may be. No rep at 3Dice has EVER asked me to deposit, or insinutated that if I did deposit that I might win. In fact, in all honesty, I have had Anna and Ellen to suggest that I might want to just try the free tournaments, or limit myself. One night honestly I thought to myself "man, it is like they don't want me to play right now". The reason for that is because she knew how frustrating it was to me at the time and I made a comment about it not being fun and she wanted me to play only if it was fun for me. That made me have a respect for this particular casino.

On the other hand, I have been at casinos when my funds were getting low and a little pop up live window chat would come up and offer me a bonus if I deposited again. This person on the other end was no doubt interested in me only for the money.

As far as me winning after me talking on the forum, I have one simple explanation....It was my time. I had been on a bad run and it turned around for me. Will I have bad runs again? No doubt! Will I gripe again? No doubt! This is what normal human beings do when things are not going his or her way.

As far as friends in real life, I want to comment on that too. I work all day, and I am going to school (I am 55 years old) to be a clinical psychologist, I have 4 grown kids and 9 grandkids, so I am tired. I have time for a movie but because of my anxiety issues I can not travel (I haven't gone over 25 miles in 10 years) but hopefully this will change. I live in a very small town with nothing much to do, and sometimes if my anxiety is strong then I won't do anything but come home. This is hard to explain to people sometimes so rather than to explain over and over again, I just have a tendency to be by myself. Plus, most of my conversing is at night, up to wee hours of the morning, so my "online buddies" are there right with me. We do share a common interest...gambling...so we already have something to talk about...we don't have to search for conversation.

I guarantee that if any of you and myself were to start "talking online" for a time period, I would consider you my friend. And, if you needed me and I could be there for you....I would...even if I had never seen your face. After all, isn't that what we are here for?

Thanks for letting me "talk"...I wish you all the best!

Linda (butterflyboogie)

 

[Rockabilykitten]

I got that a few times as well. I would lose 300 or 400 in one nite and would ask support for a little charity......they would tell me sorry but your % over the past 30 days is too high for a comp. Even though I wasnt ahead over the past 30 days....but we as gamblers dont care about the last 30 days if we lose alot in one nite, right?

Anyways, I suggested to the support staff that it probably wasn't a good idea for me to play for the next 29 days. Then after 29 days I could go back and ask for a comp.....and my % over the past 30 will look like shit from that one crappy night and I would definately have room for that comp

I agree! 30 days ago does nothing for today. 30 days ago, last week, yesterday all have one thing in common. That is they are all history! I thought the slots and games have no memory of past wagers?

Things may have been ok 30 days ago. But, you probably invested a lot to get that moment of fame. My GM at my corporate job many years ago use to say, "What have you done for me lately?" If someone said we had great numbers last month, well you get the picture.

 

[Rockabilykitten]

Im from sunny UK, anyways can you recommend a good place to play?

Can you play at PartyCasino? They actually have real slots you would find in a land based casino. Cleopatra, wheel of fortune, ex


Played there a lot years ago before us citizens were baned. Honestly deposited hundreds....Literally, cashed out THOUSANDS! No joke!

 

[Rockabilykitten]

Strange when a player is on a run of bad luck, they post and lord and behold they hit nice sums or test new games, I cant even get a simple frigging hello on chat from Enzo anymore, now that I dont deposit huge sums like before and sponser tournies and go all gaga for Enzo on the forum, he acts like im persona non grata.

Guess that 23k behind the eightball after wins and such are deducted from a 3 year period dont amount to a hill of beans.

I love the service reps at 3 Dice, they are top notch, Anna has always gone out of her way to take care of the customers and myself included.

Laurie

I do not think someone hit large sums because they post or advertise fustrations of bad luck. I think it is math. When you are on a bad run, there is only one way to end the bad run. That is to get on a good run. The only way to attempt to get on the winning bus, is to give your self the oppurtunity to win. Just like sports, if a team is lossing there is only one way to get a win. Get out there and try again.

I see a lot of good wins from random players. Some are more vocal than others. One thing they have in common is many bets placed. If they won big, it is likely because the bet big. Someone won $7500 the other night. There bet was $12.50. Many times someone has won $150 on a 25 cent bet. In this case they bet 50 quarters and won 50 x $150

She won big because she created the oppurtunity to attempt to win, lady luck, the wager, and the timing. If any of those were off, no win.

Thinking someone won because of a post would mean cheating. Winners are winners because lady was with them

 

[Rockabilykitten]

One thing that I would like to say regarding a rep listening to you and then taking your mone...how is that a friend? As far as I am concerned, the rep is not "taking" my money, I am giving it to the casino to play games. The rep is there to help with a problem, listen to whatever the other person wants to talk about, or whatever the case may be. No rep at 3Dice has EVER asked me to deposit, or insinutated that if I did deposit that I might win. In fact, in all honesty, I have had Anna and Ellen to suggest that I might want to just try the free tournaments, or limit myself. One night honestly I thought to myself "man, it is like they don't want me to play right now". The reason for that is because she knew how frustrating it was to me at the time and I made a comment about it not being fun and she wanted me to play only if it was fun for me. That made me have a respect for this particular casino.

On the other hand, I have been at casinos when my funds were getting low and a little pop up live window chat would come up and offer me a bonus if I deposited again. This person on the other end was no doubt interested in me only for the money.

As far as me winning after me talking on the forum, I have one simple explanation....It was my time. I had been on a bad run and it turned around for me. Will I have bad runs again? No doubt! Will I gripe again? No doubt! This is what normal human beings do when things are not going his or her way.

As far as friends in real life, I want to comment on that too. I work all day, and I am going to school (I am 55 years old) to be a clinical psychologist, I have 4 grown kids and 9 grandkids, so I am tired. I have time for a movie but because of my anxiety issues I can not travel (I haven't gone over 25 miles in 10 years) but hopefully this will change. I live in a very small town with nothing much to do, and sometimes if my anxiety is strong then I won't do anything but come home. This is hard to explain to people sometimes so rather than to explain over and over again, I just have a tendency to be by myself. Plus, most of my conversing is at night, up to wee hours of the morning, so my "online buddies" are there right with me. We do share a common interest...gambling...so we already have something to talk about...we don't have to search for conversation.

I guarantee that if any of you and myself were to start "talking online" for a time period, I would consider you my friend. And, if you needed me and I could be there for you....I would...even if I had never seen your face. After all, isn't that what we are here for?

Thanks for letting me "talk"...I wish you all the best!

Linda (butterflyboogie)

I have not been on CM since May, I will be your friend! tc & glglgl!

 

[butterflyboogie]

Friends

I have not been on CM since May, I will be your friend! tc & glglgl!

Of course we can be friends kitten...We will gripe together, compare notes, cry, laugh, talk, and when we hit that "big" one we will give a YEEEEHAAAWWW! Sound good?? glgl2u

 

[Nate]

I got that a few times as well. I would lose 300 or 400 in one nite and would ask support for a little charity......they would tell me sorry but your % over the past 30 days is too high for a comp. Even though I wasnt ahead over the past 30 days....but we as gamblers dont care about the last 30 days if we lose alot in one nite, right?

Anyways, I suggested to the support staff that it probably wasn't a good idea for me to play for the next 29 days. Then after 29 days I could go back and ask for a comp.....and my % over the past 30 will look like shit from that one crappy night and I would definately have room for that comp

You are not alone Bud.. My deposits are in double figures (Thousands) and I have made ONE Profitable withdrawal. Because i did, I was in no uncertain terms told that i was ahead for the month (by a measly $200) and i would not be comped, even though i decided to Deposit and lose the whole 2k i won a few days earlier. Yes the comps i received were great, but i did not make any profit on ANY comps. The slots have been utterly nasty to me. I have lost everything ... comps deposits and my ONE profitable withdrawal i made.

I found it really sad that 3dice were willing to comp me lots because i made some decent deposits and lost everything. When i finally deposited again (gave it a rest) and because i won (and subsequently lost), it was so petty "You are ahead $200" (Not down Thousands in 3-4months) that i kinda smiled and said COOL.

The Cherry on the Cake came when i asked Karen to remove a WR on a small $20 win (something i never asked for) in order to claim a Match bonus and i was told 'Sorry"... I couldnt believe how petty it had become!!! Once upon a time, they would do anything in reason to please their customers... Thats why i stuck !

Enzo said she was wrong in doing so, but my personal opinion is I will only get on the list to be looked after if i lose another 15-20k .. I have been told im overcomped (COOL) but I know for fact i have lost more than my fair share at 3dice with extremely few withdrawals. I could have taken my WD and ran to RTG or MG but you frequent a casino because you know that you will be looked after... sadly, its not the case anymore with me

I have never faulted them for Service or their games. One of the ONLY reasons i log on these days is to claim loyalty and to have a chat to a FANTASTIC REP called ELLEN. She is a peoples person and a darling. Lets exclude her role at 3dice, I just enjoy chatting to her even although im playing on RTG or MG.

Nate

 

[cdomi66]

I sometimes get a little frustrated with the more common than not lack of playtime on deposits at 3Dice, but sometimes I get a little freebie from staff and it's a nice gesture.

Like I've had deposits of over 800 in last couple weeks, cashed out 300 got total of around 100 in comps in that time period...better than nada.

I still wish I could have a do over of last 2 deposits though lol

Love staff at 3Dice, the chat crowd keeps me entertained and I still have hopes of hitting a 4 figure win..one day!

 

[same_old]

Sounds like some of you get comped more than others this may be due to you asking more than others but dont you all think that receiving at least 10% of your deposits is bloody good for comps?- I know I do.

I dont play there as much as some of you do but I deposited about $110 the other day and got a $15 freebie for nothing so I think that is great.

I wouldnt look at gifted horse in the mouth.

 

[Nate]

Sounds like some of you get comped more than others this may be due to you asking more than others

Or maybe because we deposit more?

 

[same_old]

Or maybe because we deposit more?

I wasn't having a go nate or directing my comments to you alone.

From your recent screenshots I can see you are probably a bigger player than a lot of them in this thread so would get more n comps, I understand and accept that.

What I was trying to say when does it stop or when does one feel satisified that they are being looked after?

I mean do they give you guys a $50 comp and you lose that- do you go straight back and ask for another one?

What I was saying 3dice are by far the better casino for comps so I dont understand some of the posts here- they seem to get upset that it is not a constant thing, but what casino is and why dont we see threads about them?

 

[Nate]

I wasn't having a go nate or directing my comments to you alone.

From your recent screenshots I can see you are probably a bigger player than a lot of them in this thread so would get more n comps, I understand and accept that.

What I was trying to say when does it stop or when does one feel satisified that they are being looked after?

I mean do they give you guys a $50 comp and you lose that- do you go straight back and ask for another one?

What I was saying 3dice are by far the better casino for comps so I dont understand some of the posts here- they seem to get upset that it is not a constant thing, but what casino is and why dont we see threads about them?

Thank you Same_Old...

When does a gambler ever feel satisfied? I for one would feel satisfied if I had a decent return or a few more winning sessions. Comps at 3dice are very high primarily because winnings are few and far between. Why do you think RTG has a max cash out on their comps? It's simple - The ability to WIN BIG exists and they would rather minimise that risk. Your ability to WIN BIG on 3dice is so negligible; they CAN afford to comp high amounts without max cash outs.

Unless you low roll on a $200 balance, you can expect to be in the negative very soon. I have the utmost praise for 3dice in everything they do, APART from their returns. Sure - there will winners and they will post... Experiences should not only be positive!

When you are on a bad run, you expect to dismiss it for just that and continue to play with the hope it will all turn around soon. When you are on a 'Bad' run, the Casino would also like you to experience that winning is possible... so they comp you and you remain loyal. You deposit again, knowing that you are looked after and the 'Bad' run continues...

For me the thing is all about the ability to win something with the comps you get. I have never once denied the fact that 3dice has comped me very generously. I have also deposited there very generously and your comps are directly related to your deposits and losses. I found it extremely difficult to make those comps into anything worth withdrawing. Now if you take your comps and deposits (in total) and look at the amount you have lost trying to make a withdrawal, then it is SAD. You would assume that after hundreds of thousands of $$$ in wagering that you would hit something decent...

My issue was with the '30 day' stats. The fact that you are down something chronic and still have faith in the casino to deposit, but are now evaluated on you being ahead by $200 is what gets to me. I would not expect many comps if winning was easier... but if I begin to start posting stats, I think people would agree that I’m on one run of 'Bad Luck'

Before the Naysayers / the Crew / the Mob arrive here and start defending 3dice's rtp and say I should quit playing - Put yourself in my shoes. All I ever want (like the rest of you) is a fair run with some decent withdrawals. If it takes a comp to get that... So be it!

If I had decent withdrawals like I have had at RTG and MG, I would not be on here posting or expecting comps quite honestly... My comp status or percentage means squat if I have LOST everything...

With my last deposit at 3dice, I honestly thought this run is coming to an end... the light at the end of the tunnel is visible... lol... I withdrew, kept my faith in the Casino...deposited again and lost and was told in somewhat nice terms 'Don't think depositing and losing $2000 in one day earns you comps'... 'You are $200 ahead for the 30 period'... not the exact words but you catch my drift

This post will probably put me right at the bottom of the 3Dice customer priority list... But I have promised to share my experiences with all my fellow gamblers, Good and Bad!

Peace to All

Nate

 

[3Dice]

Thank you Same_Old...

When does a gambler ever feel satisfied? I for one would feel satisfied if I had a decent return or a few more winning sessions. Comps at 3dice are very high primarily because winnings are few and far between. Why do you think RTG has a max cash out on their comps? It's simple - The ability to WIN BIG exists and they would rather minimise that risk. Your ability to WIN BIG on 3dice is so negligible; they CAN afford to comp high amounts without max cash outs.

Unless you low roll on a $200 balance, you can expect to be in the negative very soon. I have the utmost praise for 3dice in everything they do, APART from their returns. Sure - there will winners and they will post... Experiences should not only be positive!

Hi Nate,

Experiences are valid not because they are positive or negative, they are valid because they are valid. One of the best ways to check that validity remains (I'm sorry) numbers. In your particular case, that's almost 150k spins at an RTP barely over 92%. That no doubt lands you the title of unlucky player. The reason for that RTP is that you've seen less than average of the big hits. A hit of 1.000x + betsize does not come by every 1.000 or even 10.000 spins, so although there's no heaps of those in 150k spins on average, more than what you've seen would be a realistic expectation.

Because of this I can totally relate to the way you feel. Alas, just as with most women, I've got little control over lady luck - I'll help you hope your luck swings the other way soon. A similar run with luck at the other side of the spectrum would have a significant impact on your stats, and more importantly on the way you feel.

When you are on a bad run, you expect to dismiss it for just that and continue to play with the hope it will all turn around soon. When you are on a 'Bad' run, the Casino would also like you to experience that winning is possible... so they comp you and you remain loyal. You deposit again, knowing that you are looked after and the 'Bad' run continues...

For me the thing is all about the ability to win something with the comps you get. I have never once denied the fact that 3dice has comped me very generously. I have also deposited there very generously and your comps are directly related to your deposits and losses. I found it extremely difficult to make those comps into anything worth withdrawing. Now if you take your comps and deposits (in total) and look at the amount you have lost trying to make a withdrawal, then it is SAD. You would assume that after hundreds of thousands of $$$ in wagering that you would hit something decent...

a mediocre win is better than a good comp .. the support staff can only do so much - and it never feels quite the same as a good hit. Again Nate, I can relate to how you feel - and it most certainly is a valid experience to share. No matter what place you go there are always players at both ends of the spectrum. It is just as valid to share good and fast pay experiences as it is to share your experience when lady luck was not on your side.

My issue was with the '30 day' stats. The fact that you are down something chronic and still have faith in the casino to deposit, but are now evaluated on you being ahead by $200 is what gets to me. I would not expect many comps if winning was easier... but if I begin to start posting stats, I think people would agree that I’m on one run of 'Bad Luck'

Before the Naysayers / the Crew / the Mob arrive here and start defending 3dice's rtp and say I should quit playing - Put yourself in my shoes. All I ever want (like the rest of you) is a fair run with some decent withdrawals. If it takes a comp to get that... So be it!

If I had decent withdrawals like I have had at RTG and MG, I would not be on here posting or expecting comps quite honestly... My comp status or percentage means squat if I have LOST everything...

With my last deposit at 3dice, I honestly thought this run is coming to an end... the light at the end of the tunnel is visible... lol... I withdrew, kept my faith in the Casino...deposited again and lost and was told in somewhat nice terms 'Don't think depositing and losing $2000 in one day earns you comps'... 'You are $200 ahead for the 30 period'... not the exact words but you catch my drift

This post will probably put me right at the bottom of the 3Dice customer priority list... But I have promised to share my experiences with all my fellow gamblers, Good and Bad!

Peace to All

Nate

Trying to run a fair and balanced comping system is not an easy task. That means at times a support rep has to deny a request simply to keep balance in an account. When a player is truly unlucky, they typically generate little play, so although little house-edge is accumulated through that it is still the point in time where a comp has the most value to the player. So our reps take that into account, and as a result can give more comps at points in time where we feel they are most appreciated. The other side of that coin means there is a difference in losing a certain amount after a win versus not after a win. Our comping policy will favor that later scenario, and I think it is the only sensible thing to do.

You've been in both scenarios, Nate, and I can understand that when it happens, the emotional response to both cases is similar, so I can relate to that it may seem strange that the response is so different. If however you repeat the scenario - a player loses x without first winning it 5 months in a row - versus a player loses x after first winning it 5 months in a row - makes it clear that the balancing we use has been thought through and really attempts to be fair for everyone.

Kindest regards,

Enzo

 

[vinylweatherman]

Hi Nate,

Experiences are valid not because they are positive or negative, they are valid because they are valid. One of the best ways to check that validity remains (I'm sorry) numbers. In your particular case, that's almost 150k spins at an RTP barely over 92%. That no doubt lands you the title of unlucky player. The reason for that RTP is that you've seen less than average of the big hits. A hit of 1.000x + betsize does not come by every 1.000 or even 10.000 spins, so although there's no heaps of those in 150k spins on average, more than what you've seen would be a realistic expectation.

Because of this I can totally relate to the way you feel. Alas, just as with most women, I've got little control over lady luck - I'll help you hope your luck swings the other way soon. A similar run with luck at the other side of the spectrum would have a significant impact on your stats, and more importantly on the way you feel.



a mediocre win is better than a good comp .. the support staff can only do so much - and it never feels quite the same as a good hit. Again Nate, I can relate to how you feel - and it most certainly is a valid experience to share. No matter what place you go there are always players at both ends of the spectrum. It is just as valid to share good and fast pay experiences as it is to share your experience when lady luck was not on your side.



Trying to run a fair and balanced comping system is not an easy task. That means at times a support rep has to deny a request simply to keep balance in an account. When a player is truly unlucky, they typically generate little play, so although little house-edge is accumulated through that it is still the point in time where a comp has the most value to the player. So our reps take that into account, and as a result can give more comps at points in time where we feel they are most appreciated. The other side of that coin means there is a difference in losing a certain amount after a win versus not after a win. Our comping policy will favor that later scenario, and I think it is the only sensible thing to do.

You've been in both scenarios, Nate, and I can understand that when it happens, the emotional response to both cases is similar, so I can relate to that it may seem strange that the response is so different. If however you repeat the scenario - a player loses x without first winning it 5 months in a row - versus a player loses x after first winning it 5 months in a row - makes it clear that the balancing we use has been thought through and really attempts to be fair for everyone.

Kindest regards,

Enzo

A recent documentary showed that humans are VERY BAD at appreciating the structure of randomness and probability. In an experiment, they asked half the volunteers to toss a coin, and note the results, and the other half to IMAGINE they were tossing a coin, and note the results. An expert was easily able to tell which plot came from an actual coin being tossed, and which from an imaginary coin. The real coin produced far more variance!

Your system is based on high-end mathematics, and players do NOT think like this, they FEEL. A bad session feels the same whatever happened before, even though several bad sessions in a row feels worse than bad sessions mixed with good ones.

When you tell a player who has lost back 2K that he has "generated little house edge overall" because he has played "loose" and lost it quickly all the player FEELS is that their 2K didn't give a particularly "fair game" for that session, even though they might have WON that 2K on a previous "loose" playing session because they hit an upswing in variance whilst producing a similarly low level of accumulated house edge.

Your loyalty system also has many more levels than seen elsewhere, where 4 to 6 are common, rather than what looks like 2 dozen at 3Dice.
The operation of these levels and rewards are rooted in advanced mathematics, perfectly logical and understandable......... to a professor of mathematics maybe, but not an ordinary player

The habit of players "asking for comps" is a negative development in the industry, and is partly driven by the advertising a player SEES a casino put out, and what THEY themselves are receiving. The most common issue is casinos being able to "afford" to give such big bonuses to NEW and untested players, yet at the same time telling a loyal player the casino "can't afford" to given them a 50% bonus on their next deposit after they query why they are not receiving any offers.

I have found that the BEST way to improve matters is PLAY ELSEWHERE for a bit, rather than go to CS with the begging bowl. This almost ALWAYS works, and sorts out those casinos who DO value your loyalty, but have made the mistake of taking you for granted, from those that just don't care about retaining existing players, but push for the "quick hit" generated from attracting loads of new players despite the large "churn" this produces.

3Dice seems aimed at keeping this "churn" to a minimum, as well as producing a system that is "impossible to abuse" by advantage play. This tends to lead to consistent, but lower, levels of comps.

The 3Dice system runs on how much total wagering has been generated, rather than how much has been deposited, or lost. Although other casinos have these "loyalty levels" based on wagering, they don't seem all that relevant when it comes to the bonuses offered, and you can get "Bronze" players being offered better deals than "Platinum" players.

In most cases, becoming VIP is a separate issue, and it is this that governs your offers, not how many "loyalty points" generated through wagering.

3Dice is like Marmite. You either "love it" or "hate it"

 

[silcnlayc]

I am going to put in my 2 cents here because I am learning something (yea, yea, I am) that I was either unaware of or felt it was useless to do. When I read Nate's

Nate: Comps at 3dice are very high primarily because winnings are few and far between

thoughts that 3Dice comps are very high, I thought to myself...HUH??? What is he drinking...In 3 years of belonging to 3Dice, I recieved as I remember one (1) cs chip when I went to close my account because of such a long bad run. Now, I would like to know where these great comps that Nate said they have, that come into play?...am I missing something?

3Dice is a fun casino when you can manage to keep your play going for a while but it is a true bummer when it eats you alive deposit after deposit. The "feeling" of being ripped off, abused, etc is so real that the anger truly overwhelms you because you want to enjoy your play but feel that they have actually stolen from you the few minutes they give most of the time.

On the other hand, when you are on a roll, and feel you can do no wrong is a great feeling...and it all ends up with a player continuing to really have a good time and when they bust out (which usually happens as a casino should know) then they go their merry way saying what a great time they had even when they walk away totally broke. Here, you have an extremely happy player with the same end reult...no money..

vinylweatherman: I have found that the BEST way to improve matters is PLAY ELSEWHERE for a bit, rather than go to CS with the begging bowl.

This is an interesting sentence. I have NEVER asked at ANY casino to "comp" me. I NEVER knew to do so. And here is where I learned something new! Something I still would not do only because if you have to ask for it, it isn't worth the offer. I do what VWM says...I have learned to move on instead of begging for something that should already be my due from my loyalty and play. If they choose not to see that I am worth more than they give and that I have to ask for it....then they are not worth playing at.

.