inetbet bonus banned

[LHofsdal]

If the casino's want you to make a deposit without a bonus why don't they state that somewhere. I mean c'mon, you go to the promotions page and there is always some type of promotion they are offering to you. I too would chose the promotion to give me the most money and more play time. They are offering it to you wanting you to accept it, so when you do accept it they give you the BS that your using it to your advantage. What freakin' advantage do you have by taking it? You still have to make the wagering requirements before you can cash out, so your still sitting behind the 8 ball if you ask me. Because you still have to wager X amount of times both the deposit and bonus. In the rare instances where you hit something decent that you would be able to cover the wagering requirements and still have enough to cash out, your still playing alot of your winnings back to cover those wagering requirements.

With all that has been going on with Mastercard you would think these casinos would be going out of their way to keep players, but I guess that is not the case, because this casino is treating you unfairly IMOP, and I wouldn't just accept it, because it should be in the T&C that you can only take a bonus X amount of times in a row then have to make a deposit without one or you will be considered bunus banned or whatever terminology the casino wants to use. Or atleast send some type of communication to a player letting them know they need to make a deposit with out a bonus because they are "using to many bonuses". Which to me is just outright rediculous, because if they don't want you to use a bonus don't offer the players the damn bonus.

LH

[roygen]

Just want to end this topic with a few words.

Thy shalt treat customers with respect
Thy shalt never accuse of wrong doing without due cause
Thy shall grit teeth and admit guilt when needed
Thy shalt always remember I am not the only fish in the sea
Thy shalt always remember that good PR is the key
Thy shalt not offer bonuses if I dont want you to use them
Thy shalt always answer my PMs
Thy shalt blah blah blah

AMEN

[chayton]

It doesn´t look better for iNetBet.

I can´t see the difference between a reversal and a new deposit in this case.

It´s even less work for the casino.

Every reversal has to be a dream for the casino? Less work and another player who loses his win.

Reversed withdrawals aren't eligible for deposit bonuses, that's the big difference. The OP said he played without a bonus and iNetBet responded that it was a reversed withdrawal that wasn't eligible for a bonus anyhow.

I believe though that most RTGs won't allow you to make a new deposit while you have a pending withdrawal....? It's been so long since I withdrew at RTG I forget how it works!

[nisosbar]

Not smart on Inet's part.

I suppose there was a time when many online players had no convenient access to a real casino (i.e., bricks and mortar/B&M), and online casinos (OC) could be parsimonious like this, but that is no longer the case - many Americans have access to a large number of B&M casinos, whether that's riverboat, sovereign nation casinos, or even traditional casinos. Further, there are many other OC's who would be happy to offer deposit bonuses and free chips with abandon if it meant they could increase market share. Or even if not, the fact that the built-in house advantage is not good enough anymore perhaps says something about the OC's.

I hope they reconsider.

[paul02085]

When is every one going to realize that these online casinos are all entering dire straits?

When the best confirmed online casinos for the last several years are resulting to tactics as reveled in this thread, what else does one need for confirmation of tough financial times?

We all know what use to buy us an hour of entertainment now buys only half an hour. Deposits of all sizes have reduced over the past two years, and the RTP's are no doubt at their lowest trying to compensate.

There are endless threads bitching about the latest bonuses as of late from all of the casinos, and the ridicules changes they are imposing with them.

These casinos have everything figured out with perfect diagnostic software in place telling them what needs to be done to survive.

I think it's even going to get worse then it already is, especially for players that try to buy extra action with small deposits and bonuses.

Like I said in previous threads, if you don't have the bankroll to carry you long enough for the decent hit that does keep you in action at a reasonable cost, then you better bail out till things improve.

I am sure they are hurting as are all casinos. Vegas is off like 30% and laying off tons of workers and giving rooms away cheap trying to draw people (who have no money).

I think many of the online casinos that depend heavily on the US are going to go under over the next year or two as we continue to suffer the effect of
the recession/depression we are in.

These changes in bonus terms and banning of players are much like the B&M casinos who have tightened their slots and changed blackjack to 6/5.

When businesses are feeling the pinch they put the pinch on us. Its like the old saying s.it flows downhill.

[rockycatt]

the last adminastration just wasent up for the chalange saloon bafoons
I M H O

[vinylweatherman]

Hi Everyone,

It seems that there are a few points that need to be cleared up here.

Yes the accounts team do sometimes exclude players from redeeming further coupons. This is never done during play and players are always notified that this is the case. These exclusions are not permanent and the exclusion can be, and very often is, lifted.
The most common reason an account might be excluded is that a player never deposits and plays without a bonus. They only partake in bonus advantage play.
This is not an action that we take lightly, however continual misuse of the bonus program seriously affects our ability to reward our regular players.
As I say this is not permanent and should we see some non bonus play then the exclusion may be lifted on request.

roygen - you should have received a mail as such if not please let me know via PM.

Chuchu59 - thanks for pointing out the difference in our bonuses. As many of you may or may not be aware our bonuses differ from many casinos in that they are fully cashable. We do not use sticky bonuses etc

slotheadlizard - there are no restrictions on the amount that can be wagered on a manager bonus. The only bonus/coupon we have that may have a restriction are the free no deposit coupons. The $1 limit was placed on these so that players did not simply claim them and bet the full amount on one hand or a single spin. That is not the idea of these coupons hence the limit was introduced.

heymike - please pm me your username and I can look into your account status.

vinylweatherman - I have to disagree with your comment. Not all RTG casinos marketed themselves as you state: "there will always be a coupon for you on every deposit, you need never deposit without one". Each and every RTG casino can choose how they want to operate. We have never marketed ourselves on that basis.
nifty29 - I am not sure where you have seen the wagering increase from 20 to 25x on all bonuses. That is not the case as far as I am aware. As slotheadlizard states the scratch card bonus has been in place for some time. No change there either.


I hope this clears up a few of the misconceptions that may be out there.

Best Regards
iNetBet Promos

If players are expected to sometimes play without a bonus, where is that stated in the general terms. It seems the FIRST the OP heard about it was when they got bonus banned.

IF you have made a consistent PROFIT from the OP's low rolling play, what does it matter whether bonuses have been used, and in what quantity, YOU ARE MAKING A PROFIT STILL.

"bonus abuse" and "advantage play" mean the same thing, it is a player who uses certain betting strategies whose purpose is to gain a mathematical +EV situation over a string of bonuses. The OP simply seems to be using bonuses to extend playing time as much as possible. If it is THIS that you are objecting to, it is nothing short of greed - you do NOT want players to spend too long at the casino without spending a certain amount of money. This is further indicated by the way you prematurely shut down free chips that have gone over the 10x max cashout limit. Your players are NOT allowed to play on past WR for entertainment, they are "shut down" on the DOT, and the poor way the software handles this causes players to dip UNDER the max cashout.

It seems you are no longer allowing players to maximise the length of time their entertainment lasts, either by taking all the bonuses offered, or playing on for entertainment with a free chip over the max cashout (which they KNOW they cannot withdraw, but expect to be able to use to prolong their entertainment).

More shockingly, the OP's error seems to be a tendency to reverse withdrawals, rather than allow them to process, and deposit the money back in again. For this, he has been PUNISHED by being accused of not playing without a bonus. Other casinos REWARD players who reverse withdrawals, and an "advantage player" would NEVER do this having beaten a bonus, because they would KNOW that by allowing the withdrawal to process, they could put the SAME money back in for ANOTHER bonus, whereas they would NOT be able to do this with a reversal.

This is sending the WRONG message, you are TELLING players that playing at the casino is all about meeting the WR, and then making a withdrawal. Then, NOT reversing it, but waiting for it to process. This is NOT "loyalty", it is encouraging players to "play the system".

Marketing is what a player sees, so IF they see a bonus offer EVERY time they log in, then YES, you ARE marketing as if "players never need deposit without a bonus", so it is hardly surprising that it happens.

The OP's case hardly seems exceptional, if anything it is a LOOSER style of play than myself (I don't reverse withdrawals) when I was playing at iNetBet. I would often take Tempting Tuesday, and all the slots bonuses in the newsletter. I rarely deposited without an offer, because there were plenty available. When I did, it was because I had used them all, and had a bit left over in my Neteller that would just scrape together to $100 or $50, but not enough for £100 (I play in pounds when I can - my currency).

[jenn1381]

I might as well be bonus banned.. each and everytime I play with a bonus, whether it's a deposit bonus or a freebie, my wagering requirements stick around after my balance hits zero. Usually, a quick email to support works and they'll reset it, but the last time it took 5 emails. I was being told I had not "zero'ed out, and still had a game in progress somewhere". Laughable, seriously. I've been playing for as long as casino's have been online, I think I know that my balance hits zero, the reels stop spinning, therefore I've zero'ed out. Eventually, I had to tell them to either reset it, or let me know they weren't going to, so I could uninstall. Of course, they quickly sent me an email stating it was reset.

I played a freebie for one of the new games the next week, and lo and behold, my balance is zero, but I still have a playthrough of $93 some odd dollars. I gave up and uninstalled. I will play at other reputable RTG's where I don't have to be bothered contacting support everytime I play thanks.

[chuchu59]

I might as well be bonus banned.. each and everytime I play with a bonus, whether it's a deposit bonus or a freebie, my wagering requirements stick around after my balance hits zero. Usually, a quick email to support works and they'll reset it, but the last time it took 5 emails. I was being told I had not "zero'ed out, and still had a game in progress somewhere". Laughable, seriously. I've been playing for as long as casino's have been online, I think I know that my balance hits zero, the reels stop spinning, therefore I've zero'ed out. Eventually, I had to tell them to either reset it, or let me know they weren't going to, so I could uninstall. Of course, they quickly sent me an email stating it was reset.

I played a freebie for one of the new games the next week, and lo and behold, my balance is zero, but I still have a playthrough of $93 some odd dollars. I gave up and uninstalled. I will play at other reputable RTG's where I don't have to be bothered contacting support everytime I play thanks.

This is strange as I dont have a similar problem at Inet whereas the same problem persists at Grande Vegas. There must be a bug somewhere and it may not necessarily be confined to a certain casino. Somehow when playing with a bonus previously the bug was activated.

[alabama5150]

So What is the real issue too many bonus on deposits? meaning a set amount exists Like 10 deposits with bonus each time has now flagged the system into blocking bonuses until X number of non bonus deposits have been made?

Or is it the constant deposit bonuses have reached a dollar amount that is a set amount and which then flags the system, or is it the percentage of the bonuses is too high because the deposits are not equal to or higher than bonuses? Was it a withdraw that flagged it?

What I do not understand is how it could possibly be the acceptance of offers. Since it appears its a personal account status it is apparently not posted in terms and it has never actually been defined in a specific term. I certainly hope the act of making a withdraw?

But when I get a newsletter that says here are this months offers...and scrolling banners that say look at this week's tempting tuesday bonus, and weekly challenge, then its ridiculous to limit someone for accepting whats is offered, if its not open to all then that is not really fair either, and all of the "we acre and reward our players with promos and specials all the all month long...." Because its certainly not obvious to me, and it would hurt my feelings to have a casino I am loyal to say that to me. If bonus abusers get bonus banned, and non depositing bonus users get bonus banned, and now depositing bonus users get bonus banned.. then why dont they simply quit giving them. I do not abuse bonuses but have used them, and again I would definitely feel like I was being punished like the other types who get the exact same thing who are either an abuser or a non depositor.

Oh and then there are the new games, here is a freebie to try the newest coolest game, and then a match deposit bonus.. This is not exactly a very well thought rule or condition because the way I see it a lot of players are quite upset .

I sort of got confused what kind of rule we are talking about, and has it been clarified its a measure that is a disciplinary action, is it a case of abuse of some kind? Is it a known measure for every one , or is it an arbitrary thing that is different in every case?

oh yeah.. one last thing..
Anyone have software or game issues lately? ... I am wondering if there is anyone who have any issues with random jackpots, like it not moving at all and then going down instead of up? I thought maybe its some sort of update on my end thing, but then I realized that the going down part, this is, would be impossible in an update issue. ..Just wondering. I have screenies and alerted the casino. I hope if there is an issue its not going to reset the RJ .. thats my money in there!!!!! Haha... but actually if does bring up a good point what does happen to the RJ and what if its been a long term error..Augh!! There goes my paranoia ..Sorry !