Inetbet Unfair Bonus Rule

[GGW Laurie]

I played the 5.00 frree chip on the new game yesterday and was able to make my WR, i recieved this in my email this a.m.

I have always been a loyal player at Inetbet and even when they made the mistake of over paying me once, i repaid them right away, this small term if you dont look at it will cost you a cashout. They denied my withdrawal and i think betting over 1.00 to make your WR is crappy.

Here is where i made the WR , plus what i deposited before playing, my own money and the letter sent to me this morning, i think this is not fair, i dont know of any other casino that does this, really unfair terms Inetbet on your part.


Hi Laurie,
This email is in regards to your recent withdrawal request here at iNetBet.

I am very sorry to have to inform you that your withdrawal made earlier today has been denied.

The reason being you are not allowed to bet more than $1 when playing on a free chip. Unfortunately you made a number of $1.25 and $2 bets. This is clearly stated in the rules of the promotion as follows:
**Free monies can only be claimed by players who have deposited and played for real money at iNetBet in the past 6 months. Should the coupon be claimed without this being the case no cashout will be permitted. Players cannot cashout if their last withdrawal was from a free chip and no subsequent deposits have been made. Max total bet on free chip is $1. Bonus needs to be wagered at least 20x prior to any cash out being allowed. Max withdrawal 10x bonus given. Once wagering is met any excess winnings will be removed and max withdrawable amount will be added to your real cash balance. Standard non deposit rules and regulations apply. Can only play New Games: Golden Lotus, Triton's Treasure, Wok & Roll, Santa Strikes Back, Naughty or Nice, Aztecs Feature Guarantee, Triple Twister.

Once again I am very sorry to be the bearer of this news, however the terms were very clear for the redemption of this coupon.

Please let us know if we can be of any further assistance in this or any other matter.

Kind regards.

CSR Lynn
iNetBet Accounts

I would call them or go on live chat......oopps forgot!!!!!! they dont have either You were on top of my favorite RTG casinos to play at, you just went to the bottom, this is an unfair term imo and i hope you will change it, im not holding my breath tho'..............laurie

[Jasminebed]

Well, thanks for the heads-up Laurie. I have not yet played that free chip. I know that when max cashout is $50, and I get a hit early (at less than $1) that I try to rush through meeting the WR. This is the first time for such a term at Inetbet, and thanks for bring it to our intention.

I don't think you will get anywhere either Laurie, at least in terms of them changing their minds. If they do it for one player, then they need to accommodate everyone. The term is clear enough...a painful reminder than we always need to read the terms, even with casinos we are familiar with.

Perhaps a manager's bonus to retain a player's loyalty would be more appropriate, rather than allowing disallowed play on the chip.

[GGW Laurie]

Thanks Jasmine, i just have never seen a rule like that lol, even at Rival, it was a very good game imo, just want anyone that plays the free 5.00 to remember to keep your bets under a 1.00 at Inetbet.............laurie

[chuchu59]

When the rules favour them they stick to them and deny your winnings. If the rules are not adhered to like a rule in the paigow poker game they say it's a grammatical error and you should take it up with RTG on your own.

[RobWin]

Hi Laurie,
This email is in regards to your recent withdrawal request here at iNetBet.

I am very sorry to have to inform you that your withdrawal made earlier today has been denied.

The reason being you are not allowed to bet more than $1 when playing on a free chip. Unfortunately you made a number of $1.25 and $2 bets. This is clearly stated in the rules of the promotion as follows:
**Free monies can only be claimed by players who have deposited and played for real money at iNetBet in the past 6 months. Should the coupon be claimed without this being the case no cashout will be permitted. Players cannot cashout if their last withdrawal was from a free chip and no subsequent deposits have been made. Max total bet on free chip is $1. Bonus needs to be wagered at least 20x prior to any cash out being allowed. Max withdrawal 10x bonus given. Once wagering is met any excess winnings will be removed and max withdrawable amount will be added to your real cash balance. Standard non deposit rules and regulations apply. Can only play New Games: Golden Lotus, Triton's Treasure, Wok & Roll, Santa Strikes Back, Naughty or Nice, Aztecs Feature Guarantee, Triple Twister.


I would call them or go on live chat......oopps forgot!!!!!! they dont have either You were on top of my favorite RTG casinos to play at, you just went to the bottom, this is an unfair term imo and i hope you will change it, im not holding my breath tho'..............laurie

When the heck was that added to the terms, I don't ever remember seeing that one before. I may have over looked it though.
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[Jasminebed]

Players cannot cashout if their last withdrawal was from a free chip and no subsequent deposits have been made

I don't recall seeing this term before, just the term that states you must have been a depositing player in the last six months.

Fair enough. I appreciate the freebies from Inetbet, and it's been a longtime since a cashout from one, so does not present any issue for me. I'd rather they restrict them to loyal players than do away with them altogether.

Nothing to stop someone from taking a coupon or depositing without one prior to taking it if they fall into that boat.

I didn't notice that even in the OP's post, but it caught my attention when I was reading the terms.

Wish me luck, I'm off to play the new game (at less than $1 per spin)

[GGW Laurie]

Is not a managers bonus, Birthday bonus or just a free comp when you have had a bad session playing fall under these rules, if so then they need to request i pay them back for other wins on Manager. monthly bonuses and my Birthday bonus where i cashed out. I have played way beyond the 1.00 rule on those, so whats the difference?....................laurie

[De Beuker]

How LAME!!
And whats the use of this new 'rule'?
Let me guess....fraudprevention? That one always works.
I don't see what its good for, really, only to lure you in..

It seems we really have to read the T&C's of every bonus we claim..
Sad..

Whats tomorrows new rule?

"You are not allowed to wear red socks while playing this bonus"

Next day:

Unfortunately our sattelite camera has detected you were wearing red socks whilst playing the bonus.
Therefore your cashout has been denied.
If you have any further questions, please contact us per email...bla bla bla..

[GGW Laurie]

When the heck was that added to the terms, I don't ever remember seeing that one before. I may have over looked it though.
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I guess its my fault Rob, should have read everything, this is the T/C i was thinking of when playing, so what sets this promo coupon apart from this other one? I find it misleading in a small sort of way........

Any free money given, that does not require a deposit, e.g. a Non-Deposit Coupon, loyalty bonus, comps, VIP bonus, vanity card, manager deposit, competition/tournament prizes, compensation bonus, inconvenience bonus, birthday bonus etc. (unless otherwise stated) will have a maximum cash out of 10x the bonus given e.g. $50 given max cash out = $500. Excess winnings will be removed. Monies must be turned over at least 15x (unless otherwise stated) before any cash out can be made.(amended June 2004)

There is nothing in this that says, no 1.00 bets or over in this TC as we are all used to seeing imo..............laurie


Edit: just saw the " unless otherwise stated" guess that covers that..............oh well it still stinks imo and im a very loyal player, guess i need to read every and anything before i deposit, if ever again...........

[RobWin]

I guess its my fault Rob, should have read everything, this is the T/C i was thinking of when playing, so what sets this promo coupon apart from this other one? I find it misleading in a small sort of way........

Any free money given, that does not require a deposit, e.g. a Non-Deposit Coupon, loyalty bonus, comps, VIP bonus, vanity card, manager deposit, competition/tournament prizes, compensation bonus, inconvenience bonus, birthday bonus etc. (unless otherwise stated) will have a maximum cash out of 10x the bonus given e.g. $50 given max cash out = $500. Excess winnings will be removed. Monies must be turned over at least 15x (unless otherwise stated) before any cash out can be made.(amended June 2004)

There is nothing in this that says, no 1.00 bets or over in this TC as we are all used to seeing imo..............laurie

Yea, that's the one I have always remembered too Laurie. I had never seen this other one until you just posted it, but I'm glad you did because I certainly did not know that term was there either.
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