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Thread: I Have Been Bonus Banned From Tropica ?

  1. #21
    oldtrvlagt's Avatar
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    It's too bad....I thought they might be a good one. I've deposited several times...never cashed out. Finally on a ND bonus I cashed out a whopping $25 just to see the process. I withdrew on the 24th. NOT ONE WORD about docs. Still waiting. Contacted the Rep. yesterday...he said they were waiting on me....o.k. Normally the casino sends an email right away requesting whatever it is they want. I send in copies of passport, cc, drivers license. And, my promos went from o.k. to pretty crappy. Once I get my measely withdrawal they get uninstalled too.


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  2. #22
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    Quote Originally Posted by lunadelmar View Post
    I have had 2 deposits at Tropica both for the 25.00 minimum , I have had 2 withdrawals one for 50.00 and one for 65.00. I cashed i my 2.00 in comps and got it up to 25.00. Put in for a withdrawal and am STILL waiting . First they reversed it for no apparent reason ,and DID NOT put it back into my account, nor did I ever get a reason. I put in for a withdrawal again and am still waiting. AND to add insult to injuries I have NO promos available. We arent talking thousands of dollars here folks.I have contacted Tropica Rep here and he was able to get the 25.00 put back into my account and told me to withdraw it. As of the 27th still waiting. They have my Docs I asked thr Tropica Rep to help again and was told
    Hi,

    Please can you contact casino support to query your withdrawal. My role here is assist players and point them in the right direction.

    Please let me know what they advise you.

    Regards,
    Tropica
    Well I emailed them yesterday and NO RESPONSE as usual. Dont know what happened I even posted at another forum How very quick and friendly their support was. Just give me my 25.00 and we can call it a day and since I apparently am worthless to them they can lock me
    Reversing your withdrawal is a common tactic among some of the lesser Rival casinos. More than a year ago I initiated a withdrawal from Las Vegas USA but they reversed it 24 hours later claiming that I requested it. When I denied it they told me they reversed it because I had played disallowed games. I told them to FO because there was not even a bonus involved.

    I havent been bonus banned from Tropica yet but no way that I am going to deposit there. Imagine having to lose before you are not treated like dirt. Pathetic.
    senseless gambling addict

  3. #23
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    Please can you contact casino support to query your withdrawal. My role here is to pass the buck
    Winbig it took me a few moments to get that , made my day LOL

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  5. #24
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    Bonus Banned

    I feel your frustration. Rival casinos are treating me the same way. If they dont want my business ill take it elsewhere

  6. #25
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    Ok, I can join the gang again!
    I'm BONUSBANNED!! WOOHOO!!
    After a HUGE cashout that covers about 5% of my deposits for the past 6 months, followed by ANOTHER HUGE cashout of 25 cold hard bucks from a 10 freebie, Rival have activated the ban again across the entire platform, Tropica, Dendera, Tradition, Ruby Royal, its NO PROMOTIONS AVAILABLE again!!
    I'm so happy!!
    I've missed that lovely phrase so much!!

    I've never made more deposits than the past 4 months at Rivals.
    I've never played so many brutal sessions.
    The cashouts are patethic compared to the deposits, and still they ban me?!?

    Bye-bye Rival, this time FOR GOOD!!!


  7. #26
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    Quote Originally Posted by De Beuker View Post
    Ok, I can join the gang again!
    I'm BONUSBANNED!! WOOHOO!!
    After a HUGE cashout that covers about 5% of my deposits for the past 6 months, followed by ANOTHER HUGE cashout of 25 cold hard bucks from a 10 freebie, Rival have activated the ban again across the entire platform, Tropica, Dendera, Tradition, Ruby Royal, its NO PROMOTIONS AVAILABLE again!!
    I'm so happy!!
    I've missed that lovely phrase so much!!

    I've never made more deposits than the past 4 months at Rivals.
    I've never played so many brutal sessions.
    The cashouts are patethic compared to the deposits, and still they ban me?!?

    Bye-bye Rival, this time FOR GOOD!!!


    Vegas Regal seems to be the only ones not bonus banning players, even those of us who are non bonus users lol. im still bonus banned from Tropica, i can deposit, but if i wanted to take a bonus, i couldnt,(no promos avail.) Regal is the only casino thus far that keeps on giving free ND promos and they dont get pissed when you cashout, infact Nicolas seems happy about it, lesson learned, play at the Rivals that treat you right imo.................laurie
    "Courage is the discovery that you may not win, and trying when you know you can lose."
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  8. #27
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    I've been playing online casinos since 1998. I have never ever cashout from 1 single rival casino. But yet too i've been bonus banned a while ago. This is the norm for this group. There is "NO" rival casinos on my computer. Hasn't been for nearly a year now. IMO, they are the worst casino group out. Their slot pay out sucks. Sometimes 3 or 4 symbols won't even payout your spin cost. For what I read some casinos make you wait 5 days for a cashout. This alone is totally unacceptable. They give you these crazy bonuses like 100X and 1 or 2X cashouts. Plus they will bonus ban you in a heart beat. Then you have to go back and beg them to reinstate you. Well I never have asked to be reinstated. I just removed them and never went back. If the players would come together. We can make rival stop this bullshit over night. But some of us are gonna run back to them. Even though they are treating you like 2nd class citizens. Me personally I only play at 3 or 4 casinos. 2 RTG and 2 MG. If im bored with them i'll play a little poker. But that is it. NO Rival or no 3 Dice.

  9. #28
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    I see it is getting WORSE. I always thought you had to WIN to get bonus banned, but now even big LOSERS are getting the ban. (cashing out 5% of deposits = bonus ban, takes the piss)

    This will work against them, since knowing that you will get bonus banned even if you LOSE, where is the incentive to do anything OTHER than play the freebies, and wait patiently for the inevitable ban. Even if the ban comes before you ever manage to cash out on a freebie, at least you are EVEN (having deposited nothing).
    Empty Fruities Astern Capt'n
    Back to port for unloading.
    Full Sails - before we get raided ourselves.

  10. #29
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    Quote Originally Posted by vinylweatherman View Post
    I see it is getting WORSE. I always thought you had to WIN to get bonus banned, but now even big LOSERS are getting the ban. (cashing out 5% of deposits = bonus ban, takes the piss)

    This will work against them, since knowing that you will get bonus banned even if you LOSE, where is the incentive to do anything OTHER than play the freebies, and wait patiently for the inevitable ban. Even if the ban comes before you ever manage to cash out on a freebie, at least you are EVEN (having deposited nothing).
    I just don't get it, how this ban system works.
    It usually goes like this, I win at a Micro, mostly 32RED, then I lose it at Rivals.
    You won't hear me complain about MG payouts, I'm almost €1600 ahead now at 32RED ever since I started to play there a year ago, which is amazing for a lowroller like me.
    But THEY still give me all the promotions.
    Its only because of the messed up software that I played more Rival the past 3 months, still I won more at MG, lol.
    And when I read that there are people who are lifetime AHEAD at Rival and still receive good bonuses at almost all of them...I just don't get that.

    I only keep Vegas Regal for some Scary fun if I feel the need, all the rest is in the bin. And thats where they stay.

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