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Thread: Not sure if this is really a complaint, just strange I guess

  1. #1
    alabama5150 is offline Full Member
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    Not sure if this is really a complaint, just strange I guess

    Howdy All,
    I had an odd thing tonight at INETBET. I clicked on the 12 days of Christmas Promotion. It expires tomorrow for the first set of 4 coupons.

    Upon clicking the Four Calling Birds icon, I got a pop up with a code for " A free $9 shopping spree. The rules for these coupons basically states you must have deposited within last 6 months, and of course the playthru and max cash out amounts. This coupon was for Shopping Spree or Mister Money games only. So far pretty standard..however, when I redeemed the coupon, the 20times wagering requirement was for $9 thus it was $180.
    however the amount put into my account was only $5 ??? (which at 20X would be $100, just for the record)

    Has anyone else had this happen? I am contacting them , and knowing Inetbet, they are always very nice to me, so I imagine it must be some sort of software thingy! I just wondered if anyone else had this happen. LOL

    I will update the thred when I find out more

    Annie

    PS Happy Holidays to you all!


    UPDATE: Inetbet fixed the problem and issued the remainder of the bonus within 5 mins of my email! dont you just love their fast replys?
    Last edited by alabama5150; 16th December 2009 at 08:36 AM. Reason: problem solved

  2. #2
    lettingyouknow's Avatar
    lettingyouknow is offline Experienced Member
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    NOT COOL INETBET RIGHT BEFORE CHRISTMAS NOT COOL AT ALL!!!!

    I to deposit regularly at iNetBet I e mailed them and made them aware that alot of members were claiming this code and ONLY getting $5 into their accounts and not $9 as stated in their own PROMO
    http://www.inetbet.com/promotions/popups/day4.asp
    http://www.inetbet.com/promotions/po...mas/Promo4.jpg
    THIS WAS THERE RESPONSE TO ME:

    Support <support@inetbet.com>
    to Email from xxxxx xxxxxx <xxxxxxxxx@gmail.com>
    date Tue, Dec 15, 2009 at 10:21 PM
    subject Re: Feedback


    The correct amount was $5.

    ----- Original Message -----
    From: Email from xxxxxx xxxxxx
    To: support@inetbet.com
    Sent: Wednesday, December 16, 2009 2:04 AM
    Subject: Feedback

    Feedback from iNetBet
    Name: xxxxxx xxxxxx
    Email address: xxxxxxx@GMAIL.COM

    Feedback The W9RJ3 clearly says $9 but I was only given $5 xxxxx888

    Reply


    Please see the attached file your own PROMO SAYS $9 for that code W9RJ3 which...


    show details 10:28 PM (2 hours ago)

    Please see the attached file your own PROMO SAYS $9 for that code W9RJ3 which you can see is $9 not $5
    - Show quoted text -

    On Tue, Dec 15, 2009 at 10:21 PM, Support <support@inetbet.com> wrote:

    The correct amount was $5.

    ----- Original Message -----

    So had I not read your post and am a regular depositor almost every other day I love iNetBet and really felt Bad for them and their advertising mistake. Until I saw your msg and found that they are only picking the players that are the CHOSEN FEW to give the remaining $4.00 to and everyone else is getting their response e-mail as I did. At Christmas time really iNetBet????

  3. #3
    iNetBet Promos is offline Accredited Casino Representative Achievements:
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    Hi Everyone,
    Sorry about this. The correct coupon code initially was $5 however this was increased to $9 due to the games that can be played having higher than normal minimum bets.
    If anyone was credited incorrectly please drop support@inetbet.com a mail and we can have this rectified for you. Please be sure to include your username.
    I hope that this doesn’t spoil your enjoyment of our 12 Days of Christmas promotion.
    Happy Holidays everyone.
    Best Regards
    iNetBet Promos
    iNetBet Promos

  4. #4
    silcnlayc's Avatar
    silcnlayc is offline Just one more spin pleez! Achievements:
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    This coupon was for Shopping Spree
    Isn't the minimum for Shopping SpreeII $2.25 or is this for Shopping Spree I which is also 25 cent bet at 9 lines?...not much fun...Spin, Spin, gone.. If I misunderstood..just ignore...me...


    ....
    Today is the Tomorrow, you thought about Yesterday...so live as IT IS your last tomorrow!

  5. #5
    BIGZEDBUD is offline Full Member
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    Wow, thats good to know. I took that free $5 to over $240 and then back down to $50(max cashout x 10). Gonna have to contact them and see if they will pad my account with the "missing" $40.

  6. #6
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    gloria460 is offline FantasiaAddict Achievements:
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    Quote Originally Posted by silcnlayc View Post
    Isn't the minimum for Shopping SpreeII $2.25 or is this for Shopping Spree I which is also 25 cent bet at 9 lines?...not much fun...Spin, Spin, gone.. If I misunderstood..just ignore...me...


    ....
    Silcnlayc I was thinking the same thing. I had never played those games and when I saw the amount you had to bet I went back to Mister Money..got the balance up to 61 but didn't have enough to cash out after meeting wr so continued to play til I busted out. I guess this bonus was to get people to try out those games.
    Waiting on something interesting

  7. #7
    iNetBet Promos is offline Accredited Casino Representative Achievements:
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    Hi Gloria,
    Yes you are correct that was the idea.
    These slots are also themed towards shopping so we thought that would be quite apt with it being a Christmas promotion.
    I hope most of you are not like me and have done all of your Christmas shopping by now
    Best Regards
    iNetBet Support
    iNetBet Promos

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