Beware Tropica Casino

[roygen]

Sending out emails promoting -
Everyday is Christmas with 20 Free - Get a 20 No Deposit Chip every day! Add to wish list!

After depositing and talking with support about the bonus, they say it is a MISTAKE !!!

[BingoT]

For what it's worth the MISTAKE is good.
I made the wr on Dec 2nd even it's only $40.00
You do get that $20 free every day.
I did not miss one yet
~T~

[roygen]

For what it's worth the MISTAKE is good.
I made the wr on Dec 2nd even it's only $40.00
You do get that $20 free every day.
I did not miss one yet
~T~

Here is my Live support Conversation. (I deposited yesterday the same day that I received the email).

All operators are currently assisting others. Thanks for your patience. You are currently placed in queue number 1. The average wait is 17seconds. An operator will be with you shortly.

You are now chatting with 'Nicole'

Nicole: Welcome to Tropica Casino Live Support. How may I assist you?

roygen: Hi- recieved an email stating this "Everyday is Christmas with 20 Free - Get a 20 No Deposit Chip every day! Add to wish list! But It is not on the promotion list ni the casino ?

Nicole: May I have your Login name and email address please?

roygen: ************

Nicole: One moment please.

Nicole: Eventhough the email has been sent out several times, the bonus is only claimable once.

Nicole: We will need to forward a request to the promotional manager for this. You will be emailed as soon as your request has been reviewed.

roygen: But it says this - Get a 20 No Deposit Chip every day!

roygen: So that is not true then ?

Nicole: Because of an error in the system, this bonus has been sent out several times.

roygen: I only recieved the email once but it state that you will get this bonus every day

roygen: that is why i deposited- I thought it was a good deal

Nicole: We will need to forward a request to the promotional manager for this. You will be emailed as soon as your request has been reviewed.

roygen: Ok- but it is no a request- I need to know if the email is stating a false fact

roygen: If it is not true then I would like know now please

Nicole: As mentioned above, this email has been sent out several times, but it is no longer valid.Therefore a request will be sent to the promotional manager. You will be notified onces your account has been reviewed.

[coxwel]

i played this promo more than 5times already..

there must be sth wrong on your account, i receive this chip mostly every day since last week.

but no success yet, one time i was close but as the max cash out is 40 who cares its a nice fun promo..


cheers


coxwel

[roygen]

i played this promo more than 5times already..

there must be sth wrong on your account, i receive this chip mostly every day since last week.

but no success yet, one time i was close but as the max cash out is 40 who cares its a nice fun promo..


cheers


coxwel

Not sure what can be wrong with my account but If that is the problem they should say and not state that the promo is not valid anymore !! Anyway as you say, no need to make a big fuss over it considering the wagering requirement and the max cashout, good luck with your free bonuses anyway

[paulyt]

This is the 3rd time in a row I've heard of Free Chip from Tropica yet it hasn't been in my account.

[clj7221]

Sending out emails promoting -
Everyday is Christmas with 20 Free - Get a 20 No Deposit Chip every day! Add to wish list!

After depositing and talking with support about the bonus, they say it is a MISTAKE !!!

I have been enjoying these bonuses and as Bingo said, I also have not missed one
( except for today) I like this casino and never had a problem. Sometimes customer service makes mistakes. Just send the Rep David a mail and I am sure he will help you with this. http://www.casinomeister.com/forums/...ca-casino.html

[snoddy]

I have been enjoying these bonuses and as Bingo said, I also have not missed one
( except for today) I like this casino and never had a problem. Sometimes customer service makes mistakes. Just send the Rep David a mail and I am sure he will help you with this. http://www.casinomeister.com/forums/...ca-casino.html

Me too. Some days I get 2 free chips. Have not had any today also. Very nearly made the wager on one last week. I know its nearly impossible but its free after all - I appreciate it - thankyou tropica

[Nifty29]

Same here.

I often get 'There is $20 in your account' emails and there actually isnt.

I just dont bother - there are other Rivals who have their act together now who dont tell me I have something when I dont.

[sashasmom]

I have gotten the free chips everyday but 1, fun to play with haven't cashed out yet but what the heck it's free