Palace Group Rules Shenanigans

[dancinggoon]

Nevermind to see such a outright theft from a Casinomeister accredited and ecora proofed casino.

Seems like we all need a team of top lawyers before having a little fun at a casino....

Im wondering what kind of short minded idiots are sitting in their marketing/ promotion department, insteated of paying him and putting the story of somebody who win 2700 with his last small bet on their page/emails, they confisciate his winnings with extrem shady small print in their T&C.

Maybe they are extrem short of money, that they using this term now to confisciate winnings, i suggest anyone to stop playing there, who knows if you might ever get paid...

[gingeanth89]

The one main thing for me is the shadey nature of the rule and how it was applied here. The other thing is the suggestion by the eCogra rep that betting on slot machines is hedge betting. Thats two main things. The third thing is that Spin Palace returned my deposit without even bothering to email me and inform me of their decision, I had to email them a bunch of times to find this out myself. Thats three Main things. Ill come in again.

[Jufo]

Are you talking about in this software? If so, something's wrong, because the pair plus bet is an independent bet and is supposed to be paid on all occasions.

Yes, Microgaming 3 Card Poker help says:

"The Pair Plus game has payouts for specific hand combinations. The payouts are not dependent on the Dealer’s cards.

If you have placed an ante and a Pair Plus bet and you choose to fold, your Pair Plus bet and payout is lost, regardless of the rank of your hand."

Of course it is in your favor to call the ante bet whenever you have a pair or higher but if you bet your whole balance on ante & pair plus you have to redeposit to finish the hand and cannot use the pair plus winnings to pay the call bet, which is the correct way to implement this.

[spearmaster]

Yes, Microgaming 3 Card Poker help says:

"The Pair Plus game has payouts for specific hand combinations. The payouts are not dependent on the Dealer’s cards.

If you have placed an ante and a Pair Plus bet and you choose to fold, your Pair Plus bet and payout is lost, regardless of the rank of your hand."

Of course it is in your favor to call the ante bet whenever you have a pair or higher but if you bet your whole balance on ante & pair plus you have to redeposit to finish the hand and cannot use the pair plus winnings to pay the call bet, which is the correct way to implement this.

FFS... that is plain wrong. There is no "play" position in front of Pair Plus... and it is an independent bet.

Damn good reason to stay away from 3 Card Poker if you like playing Pair Plus and Ante/Play simultaneously... nice find Jufo!

[spearmaster]

The one main thing for me is the shadey nature of the rule and how it was applied here. The other thing is the suggestion by the eCogra rep that betting on slot machines is hedge betting. Thats two main things. The third thing is that Spin Palace returned my deposit without even bothering to email me and inform me of their decision, I had to email them a bunch of times to find this out myself. Thats three Main things. Ill come in again.

If you have the email that says you were hedge betting, would you mind sending me a PM?

[Pinababy69]

Spear, what post are you quoting? I can't find it....did the OP edit something out?

I can't believe that eCOGRA would tell him/her that playing slots is hedge betting. Surely the OP is mistaken/confused? I reread the original post, and to me it looks like they commented only on the OP's first four bets...is that right?

EDIT: Nevermind, I found it...caffeine deficiency. But that can't be right. I have a hard time believing that the slot play even came into question, why would it?

[Casinomeister]

...Who at Casinomeister.com makes the decisions before putting casinos on the accredited list?

I make the decisions. This casino group has been listed here since 2001 - and for the past eight years they have a pretty good track record of treating players fairly.

There are clearly two problems here: the first is your betting style, the second is the wording of this term.

Before I get the collective groan, hear me out and take everything into account of what I'm saying:.

gingeanth89 played in a manner that caused the casino management to take notice and scrutinize his playing patterns. When you grab the attention of a casino manager (this goes for B&Ms as well), you're going to have to hope that you have not violated any of their terms or you'll get the boot.

The casino manager nailed him and applied the "irregular betting" clause. The player played a high risk game (3 card poker), initially placing 4 large bets. He then grinded out the wagering requirements with 2222 bets of 1.6 on Megaspin - a low risk game. This is the reason the casino confiscated his winnings.

The Palace Group might be able to let us know whether this player signed up in concert with others, because this may have been a consideration as well. They'll nail you for "acting in concert" which is a separate term. You see, if you want to beat bonuses, and you have a good plan on how to do this, don't sign up at the same time as your buddies, play the same games, and then try to skirt by the casino managers. They are trained to look out for these type of activities.

Enough ragging on the player - you can put your torches and pitchforks down

The second problem is this term. I don't agree with it. Like Spear pointed out, the way it is worded it could be applied to just about anyone. So we have to rely on the objectivity of the casino. This is where trust is involved. With this term we are trusting the casino not to abuse it. So far, this is the first time I am aware of it being applied to anyone.

In my opinion, these terms are seemingly unfair because they give the casino too much room for interpretation. How is "irregular" defined? Well, giving credit to the casino, they do give examples.

It's problematic because this is how most players want to play bonuses - take a chance, and then grind out the wagering requirements. We can't overlook the fact that the player is not guaranteed a win with the first set of bets. He risked his deposit fair and square.

The dilemma is "where is the line drawn?" to be fair to both parties. The casino wants to protect its business; the player wants to win.

The casino needs to revise this term - it should be majority of deposit not balance. I think most everyone would agree that this is fair, right?

...Look I generally agree with the Meister all things considered, but I think he and I have a difference of opinion on this. To me this term is a Blue Hat Term just as the 9k a month term is, if not more!

No I disagree, this is a method that many bonus hunters use to beat the house; the casino has posted the ways that disqualify the winnings.

We cannot lose sight that this is bonus play. If you have a "bonus free" deposit I'm sure you can play it however you want.

As I understood it, the casino will not enter into any discussion, eCogra say the rules are the rules end of and so did you when I tried PAB...

eCOGRA is reviewing this term, I'm sure of it. And yes, you breached this term - that's what you were told. In fact, I don't think anywhere did you deny breaching their terms and conditions.

What we are discussing now is the fairness of this term. The casino will probably enter into a discussion since they are members of this forum. Just as long as the participants of this thread keep it mellow, we can discuss...

Lastly, this player is not banned from the casino - he just had his winnings confiscated.

[Casinomeister]

Nevermind to see such a outright theft from a Casinomeister accredited and ecora proofed casino.

Seems like we all need a team of top lawyers before having a little fun at a casino....

Im wondering what kind of short minded idiots are sitting in their marketing/ promotion department, insteated of paying him and putting the story of somebody who win 2700 with his last small bet on their page/emails, they confisciate his winnings with extrem shady small print in their T&C.

Maybe they are extrem short of money, that they using this term now to confisciate winnings, i suggest anyone to stop playing there, who knows if you might ever get paid...

I guess you skipped my administrative warning. One more post like this and I'll disable your posting permissions to this thread.

This goes for everyone else as well.

[Casinomeister]

The one main thing for me is the shadey nature of the rule and how it was applied here. The other thing is the suggestion by the eCogra rep that betting on slot machines is hedge betting. Thats two main things. The third thing is that Spin Palace returned my deposit without even bothering to email me and inform me of their decision, I had to email them a bunch of times to find this out myself. Thats three Main things. Ill come in again.

That's a misleading comment. She did not state anywhere that it was hedge betting.

[gingeanth89]

Equal, Zero Margin or Hedge Betting is considered irregular gaming for bonus play-through requirement purposes, according to the published T&C's at the time of accepting their bonus offer. The fact that you proceeded to place 2222 bets of 1.6 on Megaspin in order to meet the play-through requirements in a manner that deliberately minimises the risk, in our opinion breaches the T&Cs.

That seems very clear to me. eCogra say Equal, zero margin or hedge betting is considered irregular gaming, followed by the fact that I played a slot to meet the play through requirement deliberately minimizing risk. i.e. playing slots is zero margin/hedging. I cant see how to read it any other way. Educate me!

Ant