Palace Group Rules Shenanigans

[rpalmer83]

Very happy this is finally sorted for you. You deserved to be paid, there is no question of that in my book. I was only too pleased to be one of the people offering my support on the matter, there are some very good people on here who take good honest balanced views. It could have been sorted out a lot sooner though, and I hope Palace Group have read this thread thoroughly and taken peoples views on board.

Congratulations on the Win by the way and the best of luck for the future gingeanth89.

[WonderingSpirit]

Im happy for you. Good to see Spin Palace come to their senses.

Good for you
Good for Spin Palace, turning negative publicity to positive publicity.

MASSIVE, absolutey MASSIVE respect to 32Red who after about ten posts into the thread messaged me privately and offered to pay the difference in full if Spin Palace did not pay out as a gesture of goodwill and to restore my (and your) faith in the online casino industry. Ill tell you what, it did!

WOW!
Now thats good advertising. Amazing

[WonderingSpirit]

This thread should have RESOLVED: in front of title pretty quick?

[maxd]

This thread should have RESOLVED: in front of title pretty quick?

Good point ... done.

[ultra100]

Congratulations on your efforts and winnings.
This was certainly the best possible solution. Way to go

Of course, Congrats to Bryan and all the team behind CasinoMeister.com. Without them, this issue would not have happy ending.

Finally, congrats to casino management for the decision in the right direction.

[liquuid_fusion]

Glad they have paid up.

I hope we don't see them applying crazy terms in the future.

[lots0]

Congrats all around.

Congrats to the Player on his win.

Congrats to Bryan... Who is the big hero here.. all the way around.

Congrats to Pina... Without her the issue might have been buried.

and last but not least...

Congrats to Spin Palace Management...

[gingeanth89]

Money now in my neteller account. And once again a happy customer. Im going to donate the value of the bonus (£150) through the buttons on this site, if I can find them. Well worth it. Cheers Bryan

[Pinababy69]

Money now in my neteller account. And once again a happy customer. Im going to donate the value of the bonus (£150) through the buttons on this site, if I can find them. Well worth it. Cheers Bryan

Cheers to you G (can I call ya G )!!! Here's the linky for you, many worthwhile charities on the list:

http://www.casinomeister.com/donate.php

[Pinababy69]

I am so ecstatic right now, you'd think I'd just collected 2K plus Pounds.

In the long run it will benefit everybody. This thread has raised an important topic: Casinos with subjective or "unfair" terms and conditions and their place in the "Accredited Casinos" section. This is something I'm reviewing at the moment and will be taking appropriate actions so that the Accredited Casino section remains valid and ensures fairness.

I am honestly surprised that you are even willing to tackle this Bryan. I'm happy beyond belief, don't get me wrong. It's just that this is a huge task to undertake, and my hats off to you to be willing to pour the time, effort and resources into it. And thank you for listening.

MASSIVE, absolutey MASSIVE respect to 32Red who after about ten posts into the thread messaged me privately and offered to pay the difference in full if Spin Palace did not pay out as a gesture of goodwill and to restore my (and your) faith in the online casino industry. Ill tell you what, it did!

I hope that this doesn't get overlooked in this thread. If anyone here ever wonders why 32Red wins best casino of the year..year in and year out...read that paragraph up there a few times.

What a good time to return from vacation Congrats on getting what you deserved, Anthony.

And my hats off to you sir. Welcome back, and thanks for reminding us all of why you carry that tagline of Devil's Advocate. You wear it extremely well!!

I'm taking a vacation tonight, lol. Funds on my card, and a small bottle in my fridge. I am so happy, you guys probably think I'm nuts. But when I see this many factions and different people involved in this industry, all pull together to support the same cause/issue.....and then watch that issue get resolved in a favourable manner, my heart soars. Don't ever think you can't change things, because you can. It just takes a little effort, and for everyone to do their part.

Bryan, what can I say? You know my thoughts, and you have my utmost respect.

Ted, amazing job, on all fronts. I'm finally starting to realize that I've met someone who is truly more stubborn than I am, when they are sure they are right. Didn't think that was possible.

Pat and Ed from 32Red, I didn't think it was possible for me to have a higher opinion of you guys than I already did. But you've once again raised the bar. Sincere appreciation of all your efforts. You guys are the best.

Andrew at eCOGRA deserves a thanks as well (please don't anyone shoot me). I heard back from him this morning, and from his reply (and Bryan and Max's comments here), I was hopeful of a good outcome. Thanks Andrew.

Spin Palace, thanks for restoring my faith in your operation, which I always considered one of the very best.

And to everyone who posted in this thread, contributed an opinion, made a suggestion, and stayed on point.....well done!!

This has been a huge issue, but I think in the end it's been a good thing. We're going to see some changes here at this site (in re: T&C's at accredited casinos), that will be of benefit to everyone in the long run.

I will shut up now....and if you see any posts by me tonight....just skip on by, I'm probably drinking and have no business posting.