Vegas Regal - WTF?

[anniemac]

I am posting this here cause it has to do with a free chip but it's really not much of a complaint. It's more of a 'How dumb can you get'?

I received an email from Vegas Regal telling me I had a $10 free Easter chip. So I downloaded the casino again (I'm playing on a laptop so don't keep them all downloaded) and get the error message that my account is closed and to contact support.

I didn't really care but I sent an email asking them what was going on as they had sent me the email telling my I had the $10 but had closed my account.

I got a reply today that they had reviewed my account and had reopened it. BUT I was not eligible for any promotions.

Now come on, why on earth would I want to deposit at a casino that:

a: Sent me a free chip and then closed my account and
b: Reopened my account but told me I wasn't promotion eligible.

Just too goofy for words.

[vegetagirl2008]

My guess is that they are trying to reel you back in. Double whammy on their part. Time and effort on yours. It sucks either way.

[cynthial]

The list of Rival blunders just keeps on growing.

[winbig]

Foot in mouth award for 2009!


...and I thought I was the only one that could make WTF threads?

j/k..lol