Is wagering requirements even legal?

[Mbuhl]

Hi all. First of all sorry if some one already made a post similiar to mine but too be honest i simply couldnt find it.

Im making this thread cause i tripped over something at Villento Casino's wagering requirements and was wondering if that was legal at all:

The wagering obligations for players resident in Denmark are slightly more stringent, as they are required to wager the sum of the purchase and bonus and additional 20 times on top of those requirements stipulated in the table above, before any cash-in will be permitted.

I made a deposit of 50 Euro and started out with 125 Euro. Now i've got 2700 Euro (lucky indeed) and two days ago i asked the live chat i'f i had now wagered enough to withdraw my money and the support replied that the wagering requirements was fullfilled. I tried to cash out and 24 hours later the money was back on my account and i contacted the staff that told me that i still had to wager another 2000$ estimated.

I had once tried to cash out earlier when i had 600 Euro where i recieved a mail from Villento saying that i had to wager 1875$ total and i only had wagered about 12% of that. So i started playing again and ended up on the 2700 Euro as written ealier.

That means that they twice made a mistake according to how much i needed to wager. Sorry if I'm a complete retard but im brand new to the whole Wagering-system.

Hope any of you have some good replies/suggestions for me

Thank you

[footdr]

There are no laws that govern terms and conditions on bonuses. You should read the terms and ask for clarification, before, accepting a deposit bonus.

I have no clue why some Countries have higher wagering requirements.

I suspect that when you asked if you had met the wagering requirements the Customer Support Person didn't realize you were located in Denmark.

You should always take copy or print your chats. If you had done this I believe the casino should have allowed you to cashin as you would have been misinformed. You also can ask for the chat to be emailed to you.

I personally do not request Deposit Bonuses unless I am broke and can only deposit a small sum. That way my wagering requirements aren't much if I happen to get lucky right off.

Also, I generally decline any bonus under 50%. Why should I have to wager my deposit of say 50.00 10 times when I only recieved a 20% bonus(10.00)
I'd rather take my chances then have to wager 600.00 for $10.

With your wagering requirements being so rediculous, I would only take a bonus if I was depositing less than $50.00 and was getting atleast a 50% bonus and could cash out bonus.(some casinos subtract the bonus from your winnings before paying you)

HOPE this helps

[Mbuhl]

You are right about the fact that i should have written the part about the wagering requirements to certain countries. Like i said im new and didnt realise they where so brutal with their bonuses.

The bonus was btw 125% and i deposited 50 Euro = 125 euro .

And because i suspected i might get some troubles with the casino i took screenshots of everything: the chat, mail request of getting my money and even the winnings. But i hardly doubt the casino will give me my money for being missinformed :/

[D!G!TAL]

I don't know if they have ever been challenged in a court of law but I can't see why they would be deemed as illegal. The casino is basically saying "if you agree to make 'x' amount of bets on 'y' games we'll give you 'z' amount of cash". By taking the bonus you are accepting those rules. If they compelte their side of the deal, it is only fair that you do

It sucks that some countries have higher requirements but it can only be due to the casino's own experience of a particularly high amount of abuse from said countries.

[casplayer]

As it seems to be a microgaming casino, have you thought of forfeiting the bonus or is that not possible with villento?

[paul02085]

Im sure the casinos who make players from Great Britain wager more are reacting to the raping Kasino King has given them over the years

[vinylweatherman]

Im sure the casinos who make players from Great Britain wager more are reacting to the raping Kasino King has given them over the years

The problem with such blanket treatment is that it treats ALL players from certain countries as "experienced advantage players". True "advantage players" will still find other ways to play tactically, but genuine inexperienced players stand little or no chance of getting the same deal as their counterparts in other countries. Interestingly, such country discrimination MIGHT be rules illegal in a REGULATED market. Now that the UK has formally accepted online gambling as something that is regulated and legal, EU free trade laws apply to all casinos who are based within the EU and take EU players as customers. These rules dictate that members of ALL countries are entitled to the same value of deal as offered to any one EU country.
So far, Apple have been challenged over their approach to iTunes pricing, in that they blocked UK customers from buying their music from the French iTunes site - where it was sold in Euros, and worked out cheaper than the UK site. The ruling was that they cannot prevent people from one EU country from buying the product from a different EU country if they so choose. The same rule can be expected to apply to online gambling, but first we have to get all EU countries to agree to it's definition, legality, and regulation. EU countries that currently prevent other EU countries from providing betting/gaming to their citizens are being challenged in the EU courts.

The casinos will still retain the right to bar entry on an individual basis, provide they can show good cause in the event that a discrimination claim is brought. They have to show that they have not discriminated on grounds of Race, Gender, Age (except for excluding minors), and now Religion. Discriminating against those who breach the terms will still be OK, just as it is in any consumer contract.