Bonus Complaint Casino Rewards-U.K. Casino Club Misleading Bonus Promise!

[sdaddy]

bado463,

Funny thing about Vinylweatherman...if you post a link to prove your point, he will actually bother to read it.

Why don't you address his point, which is while you keep telling us to just check the T&Cs, you have a rep of casino rewards in the thread you posted telling US players that they should still be able to get the bonus despite what the T&Cs say?

[bernynhel]

It's my opinion that CR has always been the stingiest of all the MG groups about bonuses, comp point conversions, you name it. Their recent acquisitions just means more penny pinching. Sure they cover their ass in the terms, they're pros! But who would even suspect terms as imaginitive as theirs? There are too many other, good MG operators and life's too short for CR's foolishness.

[mulle22]

after reading your posts i like to share a story with you. I did my first deposit and resieve the bonuspoint. after i played my deposit i rendeem the point and played for them. i was not lucky but had a lot of fun. I am a member in a gambling forum and take part in there contest. the contest said: "if you deposit 25, you pick one number, if its your first deposit in the casino you can pick two numbers. i pick 2 numbers and i WON, i was so happy but soon i was not so happy because the wiining was denied from casinorewards. because i had used the bonus i got for my first deposit. but everybody knows ,if its a first deposit you get a bonus. so if i did not used the point i had got my winnings.i think its unfair and i dont deposit there again. mulle22

[vinylweatherman]

Originally Posted by mulle22

after reading your posts i like to share a story with you. I did my first deposit and resieve the bonuspoint. after i played my deposit i rendeem the point and played for them. i was not lucky but had a lot of fun. I am a member in a gambling forum and take part in there contest. the contest said: "if you deposit 25, you pick one number, if its your first deposit in the casino you can pick two numbers. i pick 2 numbers and i WON, i was so happy but soon i was not so happy because the wiining was denied from casinorewards. because i had used the bonus i got for my first deposit. but everybody knows ,if its a first deposit you get a bonus. so if i did not used the point i had got my winnings.i think its unfair and i dont deposit there again. mulle22

It MIGHT be because you used the FIRST deposit for both the bonus AND the forum contest. This is not always allowed. When GoneGambling had CR on board, there was a term that said that the FIRST deposit (assuming a bonus was taken) would NOT count as a deposit for the purposes of forum contests. In this case, you should have deposited ANOTHER 25, and THEN picked a number. If this had been denied, CR would have no rules to hide behind.

Gambling contest forums rely on casinos following through on their promises, but sadly some do not, thus devaluing the lure of such forum contests. There is little forum owners can do about this, and many have disclaimers to that effect. It seems that there is a certain quota devoted to such forum contests by their maeketing & retention teams, and if the forum delivers too many winners the casino will either deny some of the prizes, or even drop the contest altogether.
It seems that most casinos are in it for NEW players, but these forum contests are really aimed at ensuring continued loyalty from those new players that signed up through the forum.
Unfortunately, this has the very effect casinos do not really want. They advertise on a forum, and offer prizes. Forum members sign up, but eventually all the members who are interested have signed up, and now expect to enjoy the fruits of continued loyalty. The casino, on the other hand, sees less new players signing up, and eventually decides to redirect marketing, maybe to a different forum. They then lose some (or all) of the signed up players from the forum, as they, of course, now start to sign up at the replacement casinos, and continue to play at those still offering prizes and contests.
Provided the forum can attract enough new casinos to replace the ones who leave, this can still work, forum members simply get their prizes with a different casino. UIGEA has been the spanner in the works. Fewer casinos have bothered to use such forums to drive business, since many members are from the US, and are either excluded, or have problems transacting (especially receiving winnings).