Cool Cat Crooks, continued...

[acepedro45]

To Chris or Cynthia, managers in the Virtual Group,


It appears you are trying to turn over a new leaf. You handled ranham's complaint quickly and fairly. Could this be a sign of change in the Virtual Group?

I'd appreciate it if one of you could explain why you closed my casino account and confiscated my $50,000 balance last year. To this day you have simply ignored my demands. I call on you publicly to explain your rationale. Potential depositors like ranham and DemonK deserve to know why you took that extraordinary action.

Good luck to anyone playing there, just know that this casino group has a long and ugly history. It may get worse before it gets better.

[DemonUK]

First I have heard of this complaint...$50000 last year and you haven't done anything. Is this genuine? Has management/ownership changed? Would you like to give us more information. Did you win $50,000 using a bonus coupon with a max cashout etc etc.

OK I have found the complaints thread, apologies from me

I only play at Virtual Casino. I appreciate its the same group, but as I said earlier, until I have a problem, I will stay. At this present time I am well in profit and they haven't shafted me yet.

[acepedro45]

I have just discovered that my original complaint is no longer available in the archives, which makes sense as this episode has dragged on for longer than I care to remember.

I will summarize.

June 16, 2005:
I deposit $20,000 with Club Player. I win a whopping $156,000 once the sticky bonus is subtracted. I have deposited there and gotten paid in the past. I have no reason to believe I won't see the money from my huge win.

Sometime in the middle of 2006:
I call on CasinoMeister to assist me. Club Player has delayed, dragged its feet and dwadled so much that they have barely paid me my deposit back. Bryan uses his pull and the casino begins to make more regular payments. Over time, they paid me $102,000 during 2006-2007. I cannot thank Bryan enough for his assistance. I probably wouldn't have seen a thin dime if it wasn't for his intervention.

Late 2007:
The payments slow to a trickle, then dry up entirely. No amount of shaming them on CasinoMeister works and Bryan throws them back in the rogue pit. Without warning or explanation, Club Player closed my casino account and confiscated my balance of $54,350.20. Despite my repeated demands for an explanation, they refuse to answer my emails or telephone calls.

If any of this isn't factually accurate, please speak up Chris or Cynthia...or even "Virtual Danny." I again ask you: What was your rationale for confiscating $54,350.20 from my casino account?

[suzecat]

Originally Posted by acepedro45

I have just discovered that my original complaint is no longer available in the archives, which makes sense as this episode has dragged on for longer than I care to remember.

I will summarize.

June 16, 2005:
I deposit $20,000 with Club Player. I win a whopping $156,000 once the sticky bonus is subtracted. I have deposited there and gotten paid in the past. I have no reason to believe I won't see the money from my huge win.

Sometime in the middle of 2006:
I call on CasinoMeister to assist me. Club Player has delayed, dragged its feet and dwadled so much that they have barely paid me my deposit back. Bryan uses his pull and the casino begins to make more regular payments. Over time, they paid me $102,000 during 2006-2007. I cannot thank Bryan enough for his assistance. I probably wouldn't have seen a thin dime if it wasn't for his intervention.

Late 2007:
The payments slow to a trickle, then dry up entirely. No amount of shaming them on CasinoMeister works and Bryan throws them back in the rogue pit. Without warning or explanation, Club Player closed my casino account and confiscated my balance of $54,350.20. Despite my repeated demands for an explanation, they refuse to answer my emails or telephone calls.

If any of this isn't factually accurate, please speak up Chris or Cynthia...or even "Virtual Danny." I again ask you: What was your rationale for confiscating $54,350.20 from my casino account?

What was the max cashout for the coupon you used? 10x, 15x, ?

[peteyweestro]

of course no one from virtual is gonna answer because snakes can't type,they got no arms,lol and to do a move like that they are cowards,the lot of them cynthia danny and anyone else involved with their 2 bit operation

[RobWin]

It's not that hard to hop on a jet and fly to where these rogues are located and collect your money acepedro45. Granted you may need to take Guido and a couple of his buddies with you but it can be done...

That's a shit load of money you've let these crooks get away with, for that kind of green I would definitely be tracking their ass down...I'm sure Guido would be glad to take it as pro bono...

[LOOKAWAYORELSE!]

Yep i couldnt agree more rob, One off these days there gonna take it from the wrong player, And some bad ass son off a b###h is goin to take pay back to them.

Ps. I prefer axeman as my message smiley as sniper would be to clean and kind, And it would be to late for them to see a real professional at work.

[acepedro45]

What was the max cashout for the coupon you used? 10x, 15x, ?

There was no max cashout on the coupon I used. Back then it was much more uncommon to see such terms...remember, this was back in 2005. There was no question the funds were mine, free and clear, as evidenced by the fact that they actually did pay me more than $100,000.

One day, they decided to close my account and confiscate my $54,350.20.

I repeat my challenge to Danny, Cynthia and Chris. For the benefit of ranham and DemonK, who actually play at your casino, could you please explain why you took such an extraordinary action?

[suzecat]

Oh, ok, you won too much So we have you to thank for the max cashout term?