What absolutely STINKS is that BelleRock sought legal advice on whether they could get away with NOT ensuring the player was steered into reading the Terms & Conditions, and when they were told this would be OK, decided to do the minimum necessary, have the terms AVAILABLE, but to make the player actively go and look for them by scrolling the page down (the link being at the bottom, not the top), clicking the GENERAL terms, to find a PROMOTIONAL term that covers multiple sign-up bonuses.
They can't even make it a CLEAR term, but have all these caveats about 100x wagering etc. This would lead to a player believing the award of multiple SUBs was discretionary, and not an absolute "NO". Since bonuses are awarded MANUALLY, it would be reasonable to believe that they had been given "at the discresion of management" when they are credited into the account.
As for this:-
It boils down to the demands of the player -
instant gratification. The player expects that bonus immediately. Operating a casino is extremely competitive, and if you don't have a leading edge on satisfying a player, they will click away to somewhere else.
Not in the case of BelleRock. It can take 72 HOURS to receive a bonus after filling in the claim form, so that's plenty of time to run a few simple checks to see if the player has taken the SUB at another group, or are we to believe that they just take this long for the hell of it, just to make the player wait.
...and this:-
So the player had five opportunities to catch this term?
@scrabble - correct me if I'm wrong, you did read the terms and conditions at the other brands - didn't it say basically the same thing?
At least it seems this was a "Tuna", and not a "Dolphin" this time, but a REPUTABLE casino should be seen to do what is necessary to minimise the risk to "Dolphins", and seeking legal advice as to what they can get away with NOT doing, rather than seeing what they CAN be doing to protect the "Dolphins", does their brand no end of harm.
Empty Fruities Astern Capt'n
Back to port for unloading.
Full Sails - before we get raided ourselves.
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