Golden Palace - Halloween bonus (or NOT ??)

[poser]

Hi,

unbel., but after a new telefon session and when I said I will contact C2P to get my money back, the manager decided to credit the bonus...

Before, they said the only option is a Barclays check to get my money back, but I said the last Barclays check was 42,50 (!) Euros fee at my bank. (No lie, its german banks dont trust them).

I can't understand why they force me to do so much afforts to get my RIGHT.


BTW: Can someone explain me this term from their T+Cs:

"By claiming this promotion, all forms of Craps, Roulette, Baccarat , Casino War, all forms of Blackjack Switch, all forms of Blackjack Surrender, all forms of Pontoon and all forms of Video Poker or Sicbo can be played but will not count towards fulfilling your wagering requirement. Failure to comply will void any and all winnings, as well as play bonus credits, and may result in your account being locked at the sole discretion of the casino. "

How can I fail to comply to this ? There is no forbidden game ??!!!!! It says : "They CAN be played".

??? Any exp. with this ? THX




THX to you all for answers.

poser

[Rob]

BTW: Can someone explain me this term from their T+Cs:

"By claiming this promotion, all forms of Craps, Roulette, Baccarat , Casino War, all forms of Blackjack Switch, all forms of Blackjack Surrender, all forms of Pontoon and all forms of Video Poker or Sicbo can be played but will not count towards fulfilling your wagering requirement. Failure to comply will void any and all winnings, as well as play bonus credits, and may result in your account being locked at the sole discretion of the casino. "

The words "but will not count towards fulfilling your wagering requirements" are pretty important there

basically you can play them, but it wont help clear your bonus

[winbig]

The words "but will not count towards fulfilling your wagering requirements" are pretty important there

basically you can play them, but it wont help clear your bonus

I'd still stay away from those games. You never know....

[poser]

I asked the supp. for those term and got a mail stating I could play theese games with no fear of losing my winnigs. I just do not understand, why there is this last sentence then in the terms.

At another casino, they have exactly theese terms. Here the supp stated: ALL WINNINGS WILL be VOID, if I play theese games, so...careful always, be careful...

BTW: My whole reading of T+Cs only began because a Playtech VOIDED all my winnings (of 130$) because of 4 (JUST 4) games of BJ Switch (I won 5$ in theese games).

[lojo]

In another thread it looks like a casino (don't recall which one) considered winnings from those games ineligable for clearing the wr How ridiculous is that? I'd follow WinBigs advice and only play games that count toward fulfilling wr, just to be super prophylactic. But that's just me

[poser]

Yes, this is a tricky term, as it can be seen so or so.

I had seen other Playtechs, where the german version was like this and the english was quite clear: NOT to play the games or all is void.

I mean, how can one fail to comply to something, wich has no dos or don'ts ?

Its like: You MAY eat the apple. If you fail to comply to this, you are guilty !?


If you think of why is such a term in there (many Playtechs have/had them),
there are two reasons:

1. good (?) one : To have at least the chance for the casino to call someone an abuser, if he really practice only on smallest house edge games with mini bets ( I wonder what Casino War does in the list, or Craps).

2. really bad one: To have a clause, wich leads to missunderstandings and forces people to make mistakes in clearing WRs and then have a reason to deny winnings in case of a big win cash out.

BTW: I got the bonus and managed to even win some more and even without ever touching Craps and its "friends"...lol

[sublime9]

I cant believe anybody still plays there anymore.
Bad customer service, slow payments, goofy software, spammy emails, always want 5 forms of Id to process even just the orginal deposit back. I did the new user couple years ago, have not played since!

[lojo]

I cant believe anybody still plays there anymore.
Bad customer service, slow payments, goofy software, spammy emails, always want 5 forms of Id to process even just the orginal deposit back. I did the new user couple years ago, have not played since!

They're plastered all over the 'top ten best bonuses to exploit' lists, that's why

[SlotsWizard]

I would seriously be careful with that bonus.

For your reading pleasure, here's the Wizard of Odds' statement on Golden Palace and why they are blacklisted.

[lojo]

geeeez, and that was in 2000 and they haven't been able to be approved again? In some of my 'rogue affiliate' research I see Golden Casino (MG version of same company?) listed in a lot of top tens. (I forget the thread was GP, just assumed it was same operation, could be wrong here)