Absolute Poker Not Paid My Winnings On Blackjack

[vinylweatherman]

Yes, I had read on another forum before I deposited that this place had refused to pay someone in the past but others were saying they had no problems. So I decided to cover my own back and use my credit card. I am glad I did as the first initial response I got from AP was they were keeping my deposit also, maybe then when they realised I deposited with a credit card (and I had rights) they decided to return the deposit.

I can't think of why that would sound dodgy to you.

Just spoke to Natwest again and as far as they are concerned the matter is now closed as I got my deposit back and that's all they're interested in. Have sent emails to Visa, UK gambling Commision and kahnawake Commission so will see what responses I get.

That's just the standard responce, you could try again with a more thought out case, mentioning the enforceability of gambling debts under the September 2007 implementation of the gambling act, as well as your eventual intention to pursue the matter for clarification through the Financial Ombudsman. This might encourage some pressure on AP, and the Financial Ombudsman should be asked to query how you became branded a fraud AFTER the merchant themselves vetted, and accepted your identity documents. It suggests something came to light only during or after the card deposit, and has to be related to the banking system. If the merchant (AP) has behaved as a Rogue, then the card issuer would be liable to pay up UNLESS they sneakily altered gambling transactions into "cash advances".

Also mention this to the Gambling commission, making sure they understand this is a Kahnawake regulated casino.

[superchip]

Thanks will try Natwest again tomorrow.

I sent emails last week to the UK Gambling Commission who basically just replied with 'take it up with Kahnawake, here's the email address...' and I also sent an email to Kahnawake who said they would look into it and if I've not heard anything from AP within 2 weeks to contact them again.

I am still not happy being accused of fraud and I don't see how they can get away with accusing me of it just so they didn't have to pay me my £500 winnings. I have considered taking legal advice as I fell I must have good grounds as I know I have done nothing wrong but the costs of going through it is putting me off a bit.

[vinylweatherman]

Thanks will try Natwest again tomorrow.

I sent emails last week to the UK Gambling Commission who basically just replied with 'take it up with Kahnawake, here's the email address...' and I also sent an email to Kahnawake who said they would look into it and if I've not heard anything from AP within 2 weeks to contact them again.

I am still not happy being accused of fraud and I don't see how they can get away with accusing me of it just so they didn't have to pay me my £500 winnings. I have considered taking legal advice as I fell I must have good grounds as I know I have done nothing wrong but the costs of going through it is putting me off a bit.

Now the gambling commission have a complaint on file about a Kahwanake casino, something that will harm the efforts of Kahwanake to get on the whitelist should they fail to deal with this properly.

[superchip]

Has anyone got any email addresses for management here? Going to send an email to the addresses on the website but they will probably just be ignored like others I have sent.

[superchip]

Had the following back from KGC:

The operator is saying that your account is suspended due to a fraud report from one of their credit card processor, however after reviewing your account they found evidence that involves your account, with several other accounts that were involve in fraudulent activities in the past. When an account is suspected to be fraud and those suspicions are verified, their procedure is to close the account, all accounts related and refund all transactions to their credit card issuing banks.

So as far as the KGC are concerned AP just have to spout a load of lies to them and that's it, investigation over. They don't have to prove it in any way, which they couldn't because there is no proof.