Autoplay banned at casinorewards?

**happygobrokey** · 31st July 2007, 07:18 AM

you wouldn't leave your machine logged in and spinning in a real casino while you got a bite or had a pee break, would you? that's what i thought, abuse i say!

**YodaJedi** · 31st July 2007, 10:09 AM

I'm still mad about this. I can even see them confiscating winnings made while autoplaying, I wouldn't agree with it but I could see their reasoning. But how is it fair to take everything I won because I utilized the autoplay function?

**lojo** · 31st July 2007, 03:49 PM

Originally Posted by YodaJedi

I'm still mad about this. I can even see them confiscating winnings made while autoplaying, I wouldn't agree with it but I could see their reasoning. But how is it fair to take everything I won because I utilized the autoplay function?

Was it an outright kick in the nards, or did you possibly do max betting on a table game w a bonus and then grind out small 'even money' bets w/auto play to finish the wagering requirements?

**blaqpoet** · 31st July 2007, 06:02 PM

Originally Posted by lojo

Was it an outright kick in the nards, or did you possibly do max betting on a table game w a bonus and then grind out small 'even money' bets w/auto play to finish the wagering requirements?

It shouldn't matter unless they have a rule against "Turtle Betting" in their T&C's. Sometimes I take a shower while I autoplay; nothing wrong with that

**YodaJedi** · 31st July 2007, 10:54 PM

Originally Posted by lojo

Was it an outright kick in the nards, or did you possibly do max betting on a table game w a bonus and then grind out small 'even money' bets w/auto play to finish the wagering requirements?

No I actually got a decent sized win playing video poker and wanted to cashout and realized that it's next to impossible to cashout playing videopoker if they gave you the signup bonus. But as the next poster said, does it really matter? Should every player be forced to justify their use of autoplay? Disable the feature if it's a problem then.

**thelawnet** · 31st July 2007, 11:47 PM

Originally Posted by happygobrokey

you wouldn't leave your machine logged in and spinning in a real casino while you got a bite or had a pee break, would you? that's what i thought, abuse i say!

They added in the autoplay so that people would do just that (nobody will steal your machine at home).

There's only one reason they added it - autoplay = faster play = more profit for the casino.

In this case though because of the bonus it means the player can 'beat' the bonus that much quicker. It's sharp practice to ban it though, without a BIG warning to the player, because it's an essential feature of the casino software.

This is not the act of a casino concerned about treating its fair play.

See for instance Captain Cooks Casino.

Visit the site,

http://www.captaincookscasino.com/

"We will give you 1 hour and $500 to make as much money as you can".

Hmm, ok, click on the link.

Then "Want to know more, click here"

Cool, that goes here:

http://www.captaincookscasino.com/freehour-terms.asp

No mention of anything about autoplay at all....

So you play, and win, and then after playing for a while you're bored and use the autoplay feature.

Cash out.

"Sorry sir, we are going to steal your winnings."

Why?
It's not mentioned on that page, nor linked from there at all, but if you go back to http://www.captaincookscasino.com/

then click on

"Terms and Conditions"

Then read "Bonus Account Terms and Conditions" (there are a total of EIGHT pages linked from there to read), it's hidden away there...

This just isn't a fair way to run a casino.

**lojo** · 1st August 2007, 02:58 PM

Originally Posted by thelawnet

Then read "Bonus Account Terms and Conditions" (there are a total of EIGHT pages linked from there to read), it's hidden away there...

This just isn't a fair way to run a casino.

It's out right scum methodology.

**vinylweatherman** · 2nd August 2007, 01:42 PM

Originally Posted by YodaJedi

I just had a cashout voided by casino rewards. I filed an ecogra complaint and they replied to me today.

Is there anything else I can do? This does not seem fair to me. I skimmed the terms but they looked like any other microgaming. I had never heard of something like this before and it seems blatantly unfair. From reading here it seems the casinomeister won't get involved since casino rewards doesnt participate here? Can I go to microgaming or will they side with ecogra?

Yet ANOTHER demerit for eCogra. They will ALWAYS side with the casino if the casino have covered their a$$ with the terms & conditions. Since this term is an INTERPRETATION by the casino, and not based on absolute fact, this shows that eCogra support so called discretionary "F U Clauses" for their members. Clearly, they are siding with casinos, rather than ensuring players are not hit by underhand dealings. CR could have removed the Autoplay, thus enforcing the rule by the software, but chose to update the T & C, and then NOT TELL PLAYERS ABOUT IT - I received a bonus offer, AND the newsletters, but ABSOLUTELY NO ATTEMPT has EVER been made to advise me of this new clause.
I have never seen this term at any other MG. Casino Splendido once disabled the autoplay, thus using software enforcement, and Aztec and Phoenician have modified the software too.

How does one complain about eCogra? (UK Gambling Commission next month?)