Bet Fred complaint: resolved

[SKUNX]

I am glad that players have been paid , I guess that was why the theread was started . But now we must move on to another point.

Aka23 asked why did this happen in the first place? I would like to know the answer o that question as well , until this is cleared up they are still shady in my list .

I am willing to put some $$ on the table that if this thread wasnt posted here , these players wouldnt have been paid , casinos shouldnt wait until we psot bad about hem to get their act together.

Martyn , I have heard alot about yur casino , I would enjoy playing there but please ler us know what the players did wrong so we can avoid oursleves the hassle . I am not a bonus player either BUT still never hurts to know

[SKUNX]

My apologies to the forum for the double post . Technical issues

[Martyn@Betfred]

Skunx, please can I refer you to my previous post...

Hi all,

I have received a couple of emials over the short New Year break which I will get onto now but I have also heard from our support team who have issued the following statement...

Betfred apologises for the mix up regarding players accounts This was caused by an admin error which we believe to have now been rectified.

All payments should now have been sent If any player has still not had their funds returned and an email received please contact support@betfredcasino.com

I will also forward those that have emailed me to make sure that all is now sorted.

Regards and a Happy New Year To All!

Martyn

It was purely an error on our part which has now been fixed, I apologise for any inconvenience caused by this error but I can assure you that this would have been spotted even if it wasnt posted here or anywhere else for that matter. This thread did help though in drawing our attention to this error which helped us solve it in time and pay those that are due their bonuses. So if you are still willing to lay down those dollars I will send you my address!

I hope this clears it up and if you have any further questions please let me know.

Regards,

Martyn

[tencardcharlie]

Seems like I hadn't played there before as I thought I have. Tried it out now and won some, so I'll make a cashout and a trip report .

[MoMa]

Hi! I can confirm that I have played in Bet Fred AFTER the incident and I was paid fast and without any problem whatsoever.

I hope that this helps someone!

[hsykd]

I say rogue them .. why ???

Because if they did it once.. they can do it again thats good enough a reason for me

I agree. Betfred really piss me off. They have a looked honest website and was accreditedd by CM. They are not that good.

If they know that you are not interested in the bonuses, they do not want you. They just want ot lock you in until you lose. I opened my account and told them I do not want to take part in the boneses and I ask them to verify my security documents before I deposit funds into my account. No reply at all.

[Casinomeister]

Please do not bump old threads up. This one is nearly two years old. If you have something to say, start a new thread. Thank you.