Grand Monaco winnings confiscated

[embruwer]

My apologies for being repetitive, but I still need a resolution. The facts here are I have a very good case against this casino which decided to confiscate my winnings and their rep here chose to disregard everyone telling him he is in the wrong. I would like to know if casinomeister or someone else can help me, or if it's time to give up. In the second case ofcourse I will still make sure people hear about this and are wary about this place.

[pangloss]

....and their rep here chose to disregard everyone telling him he is in the wrong. I would like to know if casinomeister or someone else can help me....

Everyone here did not support your case - in spite of the clear cut facts. I have my suspicions why but that is another story. The casino rep actually and conspicuously chose to avoid the facts such was his embarrassment.

You need to PAB and follow this up with the CM. If my recllection is right the CM has had some face to face meeting with these people in the recent past. I feel sure the Casino are angling for accredited status here so if I were you (given the money at stake) then follow the matter up with PAB.

...

[kauphy]

Obviously I understand this. My points are the following two:

a) The casino has two sets of terms, the first one says that all games are allowed and is the one that catches the eye, the second one is somewhat hidden in the terms and says that only slots are.

b) The casino should have no right to confiscate my winnings under the circumstances, but rather they should reverse the cashout and tell me which games are allowed and which aren't. Confiscation without warning here seems like something only a shady outfit would do, and I don't think they should be able to get away with such a policy.

Apparently the casino has decided to be unreasonable here so what are my options? Would pitching a bitch help?

oh please this is the 2nd one i have seen that says the t/c are wrong. i stand by pinababy69 when it says slots only thats what it means. there were 2 bonus there why would they offer 2 if on both of them you could play any game. no wonder pinababy gave up trying to make you understand. my 22 month old could understand what slots only means.

[babs7262]

Dont take bonuses! Really, I dont even remember the last time I took one, theyre a pain in the ass. I deposit my money, play my money and w/d my money. no questions asked.

I may get a manager or birthday one but i never use the ones that you put in a code and get a % more than your deposit. I like to be dependant and know I can w/d anytime I want

[chuchu59]

Missed this thread entirely. Was working my a### off during those few months. I am at a loss as to why the player didnt ponder for a moment to think about what 'slots only' meant. It would not be too far-fetched to think that he knew somebody like Pangloss who cashed out the way he did successfully. However, since the casino was vague in its Ts and Cs and the fact that someone successfully cashed out using this bonus to play other games, shouldnt they have at least let the player keep half his winnings assuming that what he wanted was a bonus for 'all play' and that the 'bonus' should have been halved originally.

just my 2c. probably too late though.

[lojo]

I guess casinos might want to be thinking ahead of the curve.

Online, we as advocates have an opportunty.

[chuchu59]

Er, I would like to look ahead at the curvaceous though.

[Casinomeister]

This thread is nearly a year old - and as far as I know it was resolved. The casino allowed the player to have anpther go at the bonus as far as I know.

[lojo]

This thread is nearly a year old - and as far as I know it was resolved. The casino allowed the player to have anpther go at the bonus as far as I know.

I dunno wtf I clicked, < in this thread>but it got me to a GM poker site. Spam this.