Casino Share slow paying

**player-72** · 28th September 2006, 08:47 AM

They don`t like winners?I requested withdrawal of 3090 euro last saturday.Still no payment to my neteller account.
From casino share banking section:
"Withdrawals from your CasinoShare account to Neteller are usually processed within 24 hours, however please allow up to 72 hours. There is no charge for withdrawals."

**player-72** · 28th September 2006, 01:23 PM

Are they reputable?They don`t paid me within 72 hours and i`m a litlle nervous about my money.

**uungy** · 28th September 2006, 01:43 PM

They are reliable. You can contact them form an online form on their website. They may have credited it back to your credit card, if you deposited via creditcard

**player-72** · 28th September 2006, 01:59 PM

I deposited via neteller.

**spike38** · 28th September 2006, 06:49 PM

I tried this casino out last week. After a lengthy session I was paid in 24 hours. No id, faxbacks, nothing....just good service and prompt payout. While it was only a couple hundred I still really enjoyed this casino.

**player-72** · 29th September 2006, 07:51 AM

Problem still not resolved.No payment from CasinoShare.

**player-72** · 29th September 2006, 03:57 PM

Today CasinoShare paid my winnigs to my neteeler account.Very slow payment,almost a week.

**CasinoShare** · 30th September 2006, 08:18 PM

Hi Player-72,

I am sorry for the delay in your payout, I can only apolgise for the delay in payment. We do our best to make sure payouts are fast, for example our pending withdrawls are set at 6 hours.

Occasionally a withdrawl will take longer than normal and we realise this is not and are constantly trying to improve so that we can reduce those occurences.

Regards

Max Wright

Director of Gaming

CasinoShare.com

**aussiekeith** · 1st October 2006, 02:40 PM

Who is actually running this new Casino Share Casino. Does anybody know.
I was wondering if they are a breakaway from another group?
I like the feature they have of a monthly match up bonus of 100%.
That is a feature that I have not come across in a Microgaming Viper Casino before. I played today after making my first new user deposit.
Emailed them to get the bonus in my account and within 10 minutes, they had emailed me back to say the bonus is in my account.
Have to say the bonus is pulling back into my cash pretty fast and games I have played lately at other Casinos that use this software that have played real bad are playing well at Casino Share.It maybe just luck. Who knows but that sure do have the full range of games available. Strange all the same, they do not have the comp points up and running yet.Hopefully it will not be too long.

Good to see new Microgaming Viper Casinos coming online.
Hopefully it will shake up some of the older ones to give better service and promotions.

**AussieDave** · 1st October 2006, 03:13 PM

Originally Posted by CasinoShare

Occasionally a withdrawl will take longer than normal

This is way longer than normal 6 days longer, after all it was only to Neteller.

However, Max thanks for dropping past and letting us all know the situation.

I do have a couple of questions though.

After having a bonus issue (actually my email went un-answered), instead of sending another I tried to phone the casino, hmmm no phone number for support & not live chat either?

I'm rather surprised that you opened your virtual doors without first having both live chat & phone support active.

Also the players Loyalty accounts, when can we expect those to be operational?

Cheers