I need help and advise

[chuchu59]

Transactions can be cancelled. I had an amount which was credited to neteller by a casino only to have it cancelled half an hour later. It was an incorrect amount and they sent me the correct sum soon after.

[frufrugirl]

I agree it is most likely a reverse because they couldnt keep track of their own bonus rules. I saw 25freebie in August after I saw a promo for their new casino oneclubcasino and had a problem with csrs trying to determine if I could play there or not. Eventually they referred me to Playunited.com/or net..was introduced to 25freebie there..I didnt play it because of the terms and conditions..you had to deposit to get your "free" money..
They no longer have the promo anywhere on their casino pages..but..I did a search on casinomesiter and someone else had asked for terms and conditions and it was posted here back in feb..it reads as follows..
--------------------------------------------------------------------------------

QuebeCasino.com - Quebec Online Casino


'25FREEBIE' COUPON
Bonus Terms & Conditions
--------------------------------------------------------------------


The casino network will give players who open their first real account during the promotion a sign- up bonus of $25 worth in casino credits upon successfully claim via coupon code '25FREEBIE'.



Coupon claims will be accepted beginning Friday, February 3rd, 2006 at 12:00:01 PM EST [NOON]. and expires Sunday, December 31st, 2006 at 11:59:59 pm EST, therefore, you must complete your wagering during this time period. If this is not completed, the bonus will expire and may not be played.



Sign-up bonuses must be claimed within 24 hours of opening a real account.



This promotion is brought to you by the Play United Network of Casinos and is open to first time players within the casino network [sites powered by the Play United Network], who open their first real money account during the promotion run-time ONLY. Any attempt to open multiple accounts to receive the sign-up bonus on each account will not be tolerated. This sign-up bonus is only available once per player and/or per environment where computers are shared and/or per e-mail address.



This offer is open to a select group of new players contacted via special advertisement ONLY. Existing players are not allowed to participate in this offer and any attempt to do so may result in complete account closure.



Before any withdrawals will be processed players must meet the following minimum wager requirement of twenty (20x) playthrough on any " REAL SERIES SLOT GAME " [This consists of: Aztec's Treasure, Caesar's Empire, Cleopatra's Gold, Derby Dollars, Diamond Dozen, Fruit Frenzy, Goldbeard, Lion's Lair, Mister Money, Prince Of Sherwood, Raindance, Red Sands, Ronin, Sunken Treasure, Tiger's Treasure, Viking's Voyage] or combination thereof - excludes any progressive slots play. Wagers placed on any other games will NOT be deemed as fulfilling this promotion's minimum wager requirement - if a game not named above is played before completion of the mentioned wagering requirements, the network reserves the right to void all play and close the account, and require the player to forfeit the bonus.



All players must make a deposit of at least $50 before the bonus can be withdrawn (min. $10/max. of $100). Any win in excess of the $100 will be removed from your account upon approval of the cash-out. Any winnings made while using the FREE credits must be claimed within 7 days of your coupon redemption. The ability to cash out any portion of these winnings will automatically be closed at the end of these 7 days. Any and all outstanding credits minus any player cash deposits to that point, will be forfeited to the casino.



If the sign-up bonus or any portion thereof remains unused in a player's account for one (1) week or longer from the date the claim was made, the sign-up bonus will be forfeited to the casino.



Coupon claimants are NOT excluded from taking part in any other casino promotion, such as our 100% welcome bonus deposit, providing the player is new to the Play United Network of Casinos.



Players resident in Belarus, Bulgaria, Czech Republic, Cyprus, Denmark, Finland, Sweden, India, Indonesia, Israel, Malaysia, Netherlands, Pakistan, Poland, Russia, Thailand and the former Yugoslavia are not eligible for this promotion. Should any resident attempt to redeem and make use of this coupon, play will be nullified and any resulting withdrawal considered void.



Standard casino terms and conditions apply to this promotion. In the event of a conflict between these promotion-specific terms and conditions and the casino terms and conditions, the promotion-specific terms and conditions shall prevail but only to the extent that the terms and conditions conflict with one another.



In the event of any dispute, the decision of the casino management will be considered full and final. No correspondence will be entered into in this regard.



The casino management reserves the right to end this promotion at any time.
************************************************** ******
Current promos do NOT exclude netherlands..

[Nicole50]

I received this email twice as you can see it and then they took back my winning. There is nothing to do to force the to pay .



Dear Nicole,

On behalf of Orchid Casino, we would like to inform you that our
Accounts Department has approved your Netteler Withdrawal and your funds will be received shortly.

If there is anything we can help you with please feel free to contact
us.

Sincerely,


Play United Support Team
Email: support@playunited.com
Phone: 1-800-761-1303

[Trezz]

This is just the same as a player doing a charge back. IMO once the payment goes thru to Neteller it should be story over.

Granted it was a free chip, however, I can name 10 MG casinos off my head that if you win on a free chip they pay & certainly wouldn't do dodgy shit like this.

This type of thing needs to be nipped in the butt. Maybe time spent on the not recommended list would serve a good lesson in casino ethics.

[Nicole50]

I was contacted by email from the Pitboss at vegastopcasino and i got my winning within 24 hours to my neteller account.It was realy fast since I exchange with him the emails explaning the issue. he understand the situation and he proceed to my cash in in the same day.

Nicole50

[vinylweatherman]

Originally Posted by Nicole50

I was contacted by email from the Pitboss at vegastopcasino and i got my winning within 24 hours to my neteller account.It was realy fast since I exchange with him the emails explaning the issue. he understand the situation and he proceed to my cash in in the same day.

Nicole50

Too Late,
The issue of casinos doing a "charge back" simply because they have changed their mind about paying genuine winnings is not good. It is not as though the player set out to defraud, it was incompetence on the casinos part that Nicple ever got offered this in the first place as it is "by invitation.... to a select group of new players".

If players lose at this group and then "change their mind about playing", it would be all right for them to reverse the transaction also would it not?

(Rep, if any, invited to respond on this, and particularly about them doing their own "charge back" on a player's Neteller account).

[frufrugirl]

Originally Posted by Nicole50

I was contacted by email from the Pitboss at vegastopcasino and i got my winning within 24 hours to my neteller account.It was realy fast since I exchange with him the emails explaning the issue. he understand the situation and he proceed to my cash in in the same day.

Nicole50

*
*
************************Ya whoooooo!!*****************