Online Casinos - Casinomeister Logo Online Casinos - Casinomeister
Page 2 of 2 FirstFirst 12
Results 11 to 18 of 18

Thread: Casino US Loyalty Scam

  1. #11
    mikekloeg is offline Experienced Member
    Join Date
    Feb 2005
    Location
    nederlands
    Posts
    75
    Thanks
    7
    Thanked 49 Times in 15 Posts
    Rep Power
    31
    Reputation Points: 255
    send a letter at saterday evning
    got a replay

    stated in the replay i should revieve a replay from the manager
    within 72 hours


    lets see what happends

    cheers for the replay

  2. #12
    mikekloeg is offline Experienced Member
    Join Date
    Feb 2005
    Location
    nederlands
    Posts
    75
    Thanks
    7
    Thanked 49 Times in 15 Posts
    Rep Power
    31
    Reputation Points: 255
    case for my is resolved

    recieved my points

    tyvm casino us


  3. #13
    brianzz's Avatar
    brianzz is offline All Around Douchebag
    Join Date
    Feb 2006
    Location
    TN
    Posts
    694
    Thanks
    155
    Thanked 415 Times in 202 Posts
    Rep Power
    40
    Reputation Points: 2334

    Thumbs up Issue resolved

    Thanks for supporting us at Casino US!

    Thank you for bringing your query to our attention. As per our pit boss, we
    will be honouring the triple loyalty points, and the difference owed to you
    will be paid by The weekend. It is a national holiday here on Wednesday, so the
    administration team are not in, how-ever they have been notified of your query,
    and is has been fast tracked to be processed as soon as they get in.

    Should you have any further queries or comments regarding this or anything
    else, please do not hesitate to contact us.

    Casino US strives to ensure you the best online gambling experience, offering
    the luckiest promotions from the East all the time. We also back our services
    with a 24-hour toll free helpdesk service. Contact us 24 hours a day, 7 days a
    week if you have any queries or suggestions.

    Regards,

    Trevor
    The Support Team
    Casino US
    Vegas Partner Lounge Group

  4. #14
    Mousey's Avatar
    Mousey is offline Ueber Meister Mouse Achievements:
    VeteranCreated Album pictures25000 Experience PointsOverdriveSocial Magnet!
    Join Date
    Sep 2004
    Location
    Up$hitCreek
    Posts
    3,044
    Thanks
    2,481
    Thanked 2,656 Times in 1,425 Posts
    Rep Power
    116
    Reputation Points: 13998
    Thanks for the updates. Glad the issue was resolved for you.

    What still bothers me is: How many players did not get the advertised 3X points and don't know it or never bothered to contact and wrangle with support? This appears to be something of a recurring problem that is patched up after individual players complain.
    Alice: But I don't want to go among mad people.
    The Cat: Oh, you can't help that. We're all mad here. I'm mad. You're mad.

  5. #15
    brianzz's Avatar
    brianzz is offline All Around Douchebag
    Join Date
    Feb 2006
    Location
    TN
    Posts
    694
    Thanks
    155
    Thanked 415 Times in 202 Posts
    Rep Power
    40
    Reputation Points: 2334
    It'd be hard to tell how many didn't get triple points and never bothered to mention it. No telling how many people never read the newsletters and/or the MOTDs at casinos they play at.

  6. #16
    VPL's Avatar
    VPL
    VPL is offline Casino Representative Achievements:
    Veteran5000 Experience PointsFriends R Us
    Join Date
    Feb 2004
    Location
    South Africa
    Posts
    87
    Thanks
    3
    Thanked 47 Times in 19 Posts
    Rep Power
    35
    Reputation Points: 245
    Hi Guys,

    The promo was updated accross the board, so it was given to all Casino US players, and not just players who contacted support.

    Best Regards
    Schalk

  7. The Following 3 Users Say Thank You to VPL For This Useful Post:

    brianzz (10th August 2006), chuchu59 (10th August 2006), Mousey (10th August 2006)

  8. #17
    brianzz's Avatar
    brianzz is offline All Around Douchebag
    Join Date
    Feb 2006
    Location
    TN
    Posts
    694
    Thanks
    155
    Thanked 415 Times in 202 Posts
    Rep Power
    40
    Reputation Points: 2334

    Like sands through the hourglass....

    Still waiting.............

    As per the email sent on August 08:

    and the difference owed to you will be paid by The weekend.
    Didn't say what weekend. Live chat says they're having problems getting everyone credited.

    You'd think giving them a full week to get it done would get it done, but like I told live support chat, you're happy to suck those deposits right in but when it comes to a point this casino that owes you money.. like swimming in maple syrup, slow and sticky!

  9. #18
    VPL's Avatar
    VPL
    VPL is offline Casino Representative Achievements:
    Veteran5000 Experience PointsFriends R Us
    Join Date
    Feb 2004
    Location
    South Africa
    Posts
    87
    Thanks
    3
    Thanked 47 Times in 19 Posts
    Rep Power
    35
    Reputation Points: 245
    Hi Guys,

    This has now been sorted, and all accounts credited.

    Please let me know in future if things aren't happening as stated, so I can get the ball rolling a bit quicker.

    A PM would suffice.

    Regards
    Schalk

  10. The Following 3 Users Say Thank You to VPL For This Useful Post:

    brianzz (16th August 2006), Casinomeister  (16th August 2006), Pinababy69 (17th August 2006)

Page 2 of 2 FirstFirst 12

Similar Threads

  1. Important info about Casino Classic
    By Rdog in forum Casino Complaints - Bonus Issues
    Replies: 17
    Last Post: 22nd October 2009, 02:58 PM
  2. Replies: 3
    Last Post: 3rd June 2006, 12:10 AM
  3. Top Casino Keywords For Web Designing Webmaster
    By casinoonline123 in forum Design
    Replies: 5
    Last Post: 7th July 2004, 02:06 PM

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  

Legal Statements and Privacy Policy
Casinomeister.com does not intend for any of the information contained on this website to be used for illegal purposes. You must ensure you meet all age and other regulatory requirements before entering a casino or placing a wager. Online gambling is illegal in many jurisdictions and users should consult legal counsel regarding the legal status of online gambling and gaming in their jurisdictions. The information in this site is for news and entertainment purposes only. Casinomeister.com is an independent directory and information service free of any gaming operator's control. Links to third party websites on Casinomeister.com are provided solely for informative/educational purposes. If you use these links, you leave this Website.