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send a letter at saterday evning
got a replay stated in the replay i should revieve a replay from the manager within 72 hours lets see what happends cheers for the replay |
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case for my is resolved
recieved my points tyvm casino us |
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Thanks for the updates. Glad the issue was resolved for you.
What still bothers me is: How many players did not get the advertised 3X points and don't know it or never bothered to contact and wrangle with support? This appears to be something of a recurring problem that is patched up after individual players complain.
__________________
The Cat: Oh, you can't help that. We're all mad here. I'm mad. You're mad. |
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It'd be hard to tell how many didn't get triple points and never bothered to mention it. No telling how many people never read the newsletters and/or the MOTDs at casinos they play at.
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Hi Guys,
The promo was updated accross the board, so it was given to all Casino US players, and not just players who contacted support. Best Regards Schalk |
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Like sands through the hourglass....
Still waiting.............
As per the email sent on August 08: Quote:
You'd think giving them a full week to get it done would get it done, but like I told live support chat, you're happy to suck those deposits right in but when it comes to a point this casino that owes you money.. like swimming in maple syrup, slow and sticky! |
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Hi Guys,
This has now been sorted, and all accounts credited. Please let me know in future if things aren't happening as stated, so I can get the ball rolling a bit quicker. A PM would suffice. Regards Schalk |
| The Following 3 Users Say Thank You to VPL For This Useful Post: | ||
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