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| Casino Complaints - Bonus Issues Complaints concerning bonuses are to be posted here |
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Quote:
i had a problem with the download code this morning for the cm sign up bonus i got. went on live chat, 10 mins later, manually credited. pity i blew out though i cant see the point in anyone slagging off this casino, after all its new and bound to have a few minor mishaps. like the casino btw 32 red
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gambling is addictive! all take care........ |
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I think I might've come off wrong this isn't a "God these guys are scam artists." Its a "God it sucks that they have a software error. Here's what they said to me if you're having the same problem."
I didn't want this to really become a complaint I intended it more as a informative post so if other people are having the same problem we could see what is going wrong. I think I used the correct code in the correct casino, the download one BTW. |
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I received a PM from the casino manager earlier this morning saying the problem had been fixed. It appeared to be solved on his end but still was not resolved. I PMed him back that I was having the same problem and asked if they could manually handle the withdrawl. He passed it on and the cashout was cleared in under 2 hours (the next time I checked). So all-in-all software problem might still exist but they are amicable to helping you out if you talk to the right people.
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FWIW, i cashed out last nite and money in neteller this morning. No problems.
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paul02085 |
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Not the first time a complaint about a fairly minor issue with this group has come up. It seems to me that occasionally they are victims of their own success - they fall slightly short of their pretty outstanding reputation, and a thread like this appears.
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....and i still have yet to receive my magnum of Dom!
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++++ http://badtennisballs.ytmnd.com/ ++++ |
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