Bonus Issues at Mansion Casino

[pangloss]

Pangloss, I forgot to welcome you to Casinomeister on your first post Welcome!

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Thank you spear - agree with everything you say about Mansion Casino.


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[BBKPoker]

One of these days, I'll learn from all the hassles I've had with casinos and stop and read the CM threads about them before depositing.

My issue is that I had to request the bonus after signing up and depositing ($1,000 and after the terms had changed so the 10x with table games counting 50% I knew about already). Then, after meeting the playthrough, I did not receive my bonus and requested it. I was told it would be credited within an hour, then I was told a shift manager had to approve it due to the amount, and it would be another hour.

Well, 3 hours later, nothing.

[BBKPoker]

15 hours later I sent them an email asking them where my bonus was.

3 hours after that it was credited.

Now I've wagered it once, and sent in my license. I'm cashing out of this site permanently once they email to tell me they've accepted it.

[BBKPoker]

and now some positive feedback.

They apologized regarding the situation. Once I cashed out, it took 12 hours to hit my ewallet which I was pleasantly surprised by.

I'm feeling better re: this casino.

[thelawnet]

and now some positive feedback.

They apologized regarding the situation. Once I cashed out, it took 12 hours to hit my ewallet which I was pleasantly surprised by.

I'm feeling better re: this casino.

but presumably not as good as mansion are feeling having conned their vp players out of 3% of every $ they wagered

[soflat]

but presumably not as good as mansion are feeling having conned their vp players out of 3% of every $ they wagered

Yep it is real easy to pay people when you are ripping some off.

[thelawnet]

Yep it is real easy to pay people when you are ripping some off.

It's a good progression for the owner, Putera Sampoerna. Until a year ago he owned Indonesia's largest cigarette company, which specialises in ultra-high-tar and nicotine cigarettes with typically 3mg of nicotine and 34mg of tar per stick. He also set up the Sampoerna educational foundation, which was basically a means of getting the Sampoerna cigarette brand in front of kids. Having sold out to the ironically named Altria group (ex Phillip Morris) he bought Mansion. It seems a short step from cancer sticks to short pay gambling.

[joeyboyuk]

So, has the video poker problem been completely fixed? I have money in a poker account at mansion and quite enjoy playing video poker jacks or better.I dont really want to play if it still has a crappy payout tho!!
Does anyopne know what the payout is for multihand jacks or better?

I was wondering also if anyone had any problems with the doubling wins on VP, does this seem like it cheats too? Will doubling count towards clearing bonuses?

[spearmaster]

Having sold out to the ironically named Altria group (ex Phillip Morris) he bought Mansion.

Minor correction - he started Mansion up a little more than a year before the tobacco company was sold to Altria.

[Lifesticks]

I played heavily on the affected game and have yet to receive an answer from Mansion regarding this issue, after 10 days and two reminders. Has everyone here been sorted out?