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Thread: Casino Tropez, deliberately deceptive?

  1. #1
    BBKPoker is offline halfway to busto Achievements:
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    Casino Tropez, deliberately deceptive?

    I got this email:

    "
    IS
    BLACKJACK
    YOUR
    GAME?

    Hi **********,

    Get back into the game with an amazing offer!

    Deposit now and get a 100% (up to $200) INSTANT BONUS!!!

    For example:
    Deposit $100 > Get > $100 Bonus
    Depoist $200 > Get > $200 Bonus

    This offer is valid from now until Tuesday, July 11th at 11:59 Casino Time

    Your username is: CTR********

    Forgotten your password? Simply contact our friendly support team by calling one of these phone numbers:

    Toll Free US: 1-866-285-8419
    International Phone: 1-268-481-2389

    Whatever your game - get back into it at Casino Tropez!

    * This offer is for members who have received an email invitation.
    * We ask that you wager your bon us plus deposit twelve times.
    * Maximum bonus amount is $200.
    * Bonus/deposit amounts are the same in all currencies: $300 = £300 = €300
    * Please review Casino Tropez's Bonus Terms and Terms of Use "

    My gripe is that the entire theme of this bonus is about playing blackjack, it has a picture of a dealer's hands dealing, so I figured that meant it was some special offer that allows Blackjack (they generally do not allow blackjack on any of their bonuses) but when I message support they told me it's a restricted game, and the terms of Casino Tropez say that if you play any restricted game prior to meeting the wagering requirement they can choose to revoke your winnings.

    Does this seem like a bait and switch to anyone else? Send you an email promoting Blackjack play, then confiscate winnings when you do so... seems fishy.

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    winbig's Avatar
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    Very deceptive and unethical if you ask me.
    Operators: If you don't know what Transparency means, then here you go.....now how about practicing it?

    Transparency, as used in the humanities and in a social context more generally, implies openness, communication, and accountability. It is a metaphorical extension of the meaning a "transparent" object is one that can be seen through. ...

  4. #3
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    LMAO, yeah that is pretty bad. Is it your game? Well if it is, it doesn't count toward wagering requirements. But deposit here anyway, play the game you love and then give us a reason to deny you your bonus. At Casino Tropez, that's just how we work. Deposit NOW!

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    rreevy (11th July 2006)

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    This can only be a deliberate and deceptive exercise by the casino - even promo writers can't be this stupid.
    jetset

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    rreevy is offline Full Member
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    LMAO, yeah that is pretty bad. Is it your game? Well if it is, it doesn't count toward wagering requirements. But deposit here anyway, play the game you love and then give us a reason to deny you your bonus. At Casino Tropez, that's just how we work. Deposit NOW!
    Surely that should be 'deny you your bonus and winnings'.

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    Really bad email

    Plus, I believe all email offers should come with the bonus restrictions.

    I learned recently that Casino Tropez is owned by Playtech, however no one confirmed this to me.

    If they are owned by Playtech, its to believe they should be more interested in giving their Casino a good reputation.

    Playtech.. Amazing software. Once again, so many scammers using their software...

  9. #7
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    It wasn't an isolated problem

    Apparently the word about the major screw up circled around the net rapidly

    http://www.online-casinos.com/news/news2469.asp

  10. #8
    uungy is offline Senior Member

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    Got the same email. What a bunch of decieving thugs

    I didi notice the wagering restrictions, straight away, but I swallowed it, and just thought thats them at the best

    They have now removed the picture form their server, which showed the pictre of Blackjack in the email. I have taken a screenshot of the email, however the background where it says "Is Blackjack your game" had a nice picture of a dealers hand playing Blackjack (or something like that). I can't seem to get the picture from my computer cache.


    For your info, Bonus Terms can be seen HERE and clearly excludes BJ

  11. #9
    BBKPoker is offline halfway to busto Achievements:
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    I have the jpg saved, I'll upload it tonight. It clearly shows a blackjack table with dealer's hands and cards on top of it.

  12. #10
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    Thread Title should read: Are Casino Tropez being deliberately deceptive?

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