Online Casinos - Casinomeister Logo Online Casinos - Casinomeister

Go Back   Casinomeister's Online Casino and Poker Forum > Online Casino and Poker Complaints > Casino Complaints - Bonus Issues

Notices

Casino Complaints - Bonus Issues Complaints concerning bonuses are to be posted here

Reply
 
LinkBack Thread Tools Display Modes
  #1 (permalink)  
Old 6th July 2006, 03:08 AM
Senior Member
 
Join Date: Jul 2005
Location: UK
Posts: 151
WTGs: 0
WTGd at 0 Times in 0 Posts
Thanks: 3
Thanked 56 Times in 31 Posts
Nominated 0 Times in 0 Posts
TOTW/F/M Award(s): 0
Reputation Points: 348
Rep Power: 15
brutaldeluxe is a jewel in the roughbrutaldeluxe is a jewel in the roughbrutaldeluxe is a jewel in the roughbrutaldeluxe is a jewel in the rough
Casino On Net July Bonus - A little misleading I think

Received a letter via snail mail from 888.com saying oooh new casino bla la la we are offering you a special bonus of up to $100
(Bold in original letter)
OK so i go on the website and sure enough seems there is a july promotion of 50% up to $100 bonus match.
Hmmm ok check the bonus policy, which playthrough would this fall under ?
The welcome ? Others ? 88 ? I'm unsure so I bring up a live support to ask.
I ask him about the playthrough on the July Bonus.
He says yes I see you are eligible for a $20 bonus on your next deposit and it was 20 times if via credit card etc and 50 if via neteller or something etc.
I say oh I received a letter saying I was offered a bonus of UP TO $100
That's the clever wording, UP TO. The bonus offered depends on the player activity he tells me. Riiiiiight then. So looks like I have no idea of knowing exactly what this bonus is.
I could have deposited $200 thinking I would get a $100 as the promotion and letter certainly seems to imply but via some clever wording they could give me a bonus of $1 and it would remain consistent with the letter I received. I think that is rather misleading and am glad I asked live support first and found this out before depositing anything.
Hopefully other people won't end up depositing $200 thinking they are getting a $100 bonus to end up with only a fiver. Pretty misleading and deliberately vague letter that I though, poor show. Especially as the letter starts out with the usual bullshit of "as a valued casino on net player" etc etc.
Reply With Quote
  #2 (permalink)  
Old 6th July 2006, 10:27 AM
Casinomeister's Avatar
Xmas Cheer Meister
 
Join Date: Jun 1998
Location: Here near my Bier, my dear.
Posts: 13,746
WTGs: 10
WTGd at 32 Times in 18 Posts
Thanks: 1,459
Thanked 4,652 Times in 1,692 Posts
Blog Entries: 2
Reputation Points: 24124
Rep Power: 15
Casinomeister has a reputation beyond reputeCasinomeister has a reputation beyond reputeCasinomeister has a reputation beyond reputeCasinomeister has a reputation beyond reputeCasinomeister has a reputation beyond reputeCasinomeister has a reputation beyond reputeCasinomeister has a reputation beyond reputeCasinomeister has a reputation beyond reputeCasinomeister has a reputation beyond reputeCasinomeister has a reputation beyond reputeCasinomeister has a reputation beyond repute
Sounds pretty crappy to me. I'd lodge a complaint with eCOGRA complaining about sloppily written promos. They need to be upfront with this stuff.
__________________
Beer is living proof that God loves us and wants us to be happy
~Ben Franklin

Useful links: ~ Accredited Casinos ~ I-Gaming Representatives ~ Evil Section ~ My Wish List ~ The Meister on YouTube ~ Donate Now!

Reply With Quote
  #3 (permalink)  
Old 6th July 2006, 10:46 AM
Awai's Avatar
Registered User
 
Join Date: Jun 2006
Location: Beyond the Sea...
Posts: 23
WTGs: 0
WTGd at 0 Times in 0 Posts
Thanks: 3
Thanked 2 Times in 2 Posts
Nominated 0 Times in 0 Posts
TOTW/F/M Award(s): 0
Reputation Points: 20
Rep Power: 11
Awai is on a distinguished road
i got the same in an email and also some info on their $888.888 weekend it all looks fine and dandy until you start to read between the lines like you have - needless to say the email didnt last long in my inbox before the delete button was hit.
Reply With Quote
  #4 (permalink)  
Old 6th July 2006, 05:16 PM
wobble33's Avatar
Fully Registered
 
Join Date: Aug 2004
Location: uk
Posts: 107
WTGs: 2
WTGd at 0 Times in 0 Posts
Thanks: 48
Thanked 7 Times in 6 Posts
Nominated 0 Times in 0 Posts
TOTW/F/M Award(s): 0
Reputation Points: 45
Rep Power: 18
wobble33 is on a distinguished road
Quote:
Originally Posted by brutaldeluxe
Received a letter via snail mail from 888.com saying oooh new casino bla la la we are offering you a special bonus of up to $100
(Bold in original letter)
OK so i go on the website and sure enough seems there is a july promotion of 50% up to $100 bonus match.
Hmmm ok check the bonus policy, which playthrough would this fall under ?
The welcome ? Others ? 88 ? I'm unsure so I bring up a live support to ask.
I ask him about the playthrough on the July Bonus.
He says yes I see you are eligible for a $20 bonus on your next deposit and it was 20 times if via credit card etc and 50 if via neteller or something etc.
I say oh I received a letter saying I was offered a bonus of UP TO $100
That's the clever wording, UP TO. The bonus offered depends on the player activity he tells me. Riiiiiight then. So looks like I have no idea of knowing exactly what this bonus is.
I could have deposited $200 thinking I would get a $100 as the promotion and letter certainly seems to imply but via some clever wording they could give me a bonus of $1 and it would remain consistent with the letter I received. I think that is rather misleading and am glad I asked live support first and found this out before depositing anything.
Hopefully other people won't end up depositing $200 thinking they are getting a $100 bonus to end up with only a fiver. Pretty misleading and deliberately vague letter that I though, poor show. Especially as the letter starts out with the usual bullshit of "as a valued casino on net player" etc etc.
brutaldeluxe

i recieved the same snail mail letter. deposited $100 thinking i was getting $100! e-mailed them because when i went on live chat to ask the wagering, the woman gave me an e-mail address i needed to send to to inquire about this bonus. i waited yonks for a reply to my e-mail, only to find out it was x20 bonus wr, and only $20 bonus! lost the lot, so didnt matter in the end! i then found out 21.com is a new casino, its a 888.com skin. i deposited $200 in there casino, only to find out on live chat, that if you have deposited into 888.com within the last 6 month, you cant recieve the new player $200 bonus ....had enough of these people, so i played a few hands of b/j (won $40) then cashed out. and btw, 5 days to recieve my withdrawl through neteller is a complete joke! had a misserable day with these lot
__________________
gambling is addictive! all take care........
Reply With Quote
  #5 (permalink)  
Old 6th July 2006, 05:28 PM
lots0's Avatar
Meister Member
 
Join Date: Jun 2006
Location: My own private Idaho
Posts: 1,167
WTGs: 1
WTGd at 8 Times in 8 Posts
Thanks: 633
Thanked 706 Times in 380 Posts
Nominated 1 Time in 1 Post
TOTW/F/M Award(s): 0
Reputation Points: 3572
Rep Power: 33
lots0 has a reputation beyond reputelots0 has a reputation beyond reputelots0 has a reputation beyond reputelots0 has a reputation beyond reputelots0 has a reputation beyond reputelots0 has a reputation beyond reputelots0 has a reputation beyond reputelots0 has a reputation beyond reputelots0 has a reputation beyond reputelots0 has a reputation beyond reputelots0 has a reputation beyond repute
It is things like this that are KEEPING Casino on Net, 888 and Pacific Poker ( all ran by Cassava) on my Casino Blacklist.

It seems like everytime I turn around I see another scummy thing that these folks are doing.
Reply With Quote
  #6 (permalink)  
Old 6th July 2006, 06:07 PM
brianzz's Avatar
All Around Douchebag
 
Join Date: Feb 2006
Location: TN
Posts: 516
WTGs: 12
WTGd at 66 Times in 10 Posts
Thanks: 113
Thanked 355 Times in 167 Posts
Nominated 0 Times in 0 Posts
TOTW/F/M Award(s): 0
Reputation Points: 1866
Rep Power: 23
brianzz has a brilliant futurebrianzz has a brilliant futurebrianzz has a brilliant futurebrianzz has a brilliant futurebrianzz has a brilliant futurebrianzz has a brilliant futurebrianzz has a brilliant futurebrianzz has a brilliant futurebrianzz has a brilliant futurebrianzz has a brilliant futurebrianzz has a brilliant future
As this thread grows seems the scum is quickly turning into mold and spreading like wildfire with casino promotions.
Reply With Quote
  #7 (permalink)  
Old 6th July 2006, 07:04 PM
WAYLANDER's Avatar
Senior Member
 
Join Date: May 2006
Location: uk
Posts: 177
WTGs: 0
WTGd at 0 Times in 0 Posts
Thanks: 41
Thanked 36 Times in 30 Posts
Nominated 0 Times in 0 Posts
TOTW/F/M Award(s): 0
Reputation Points: 231
Rep Power: 12
WAYLANDER is very cool!WAYLANDER is very cool!WAYLANDER is very cool!
I have just seen this thread
Seems like what i received from pacific today
I have put my thread in poker section

WAYLANDER
Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are On
Forum Jump


All times are GMT +2. The time now is 01:42 PM.


Powered by vBulletin® Version 3.7.4
Copyright ©2000 - 2008, Jelsoft Enterprises Ltd.
Search Engine Optimization by vBSEO 3.2.0
© All Rights Reserved, 1998-2008
Inactive Reminders By Mished.co.uk