32RED..Bonus issue: resolved

**silcnlayc** · 6th July 2006, 06:32 PM

and you need to opt out from these if you no longer want them.

There have been probably hundreds of complaints from players who receive bonuses that they do not want from various casinos. Requesting permission from players to add bonuses makes good common business sense.

So very true in respect of opting out. I have done this at many online casinos that have the automatic bonus deposits. I truly dislike being told I must wager my own money a number of times because they want to give me a "BONUS". What a JOKE!

I choose not to allow anyone to set terms and conditions on how I want to enjoy MY money by plopping an unwanted bonus into my account and when they do, I opt out, and when they don't listen, I uninstall them totally.

No where else in the world of gambling are there T&C's a player must follow to spend thier OWN money except online...which in my opinion is absolutely ridiculous...because it is STILL MY MONEY until I spend it and lose it and I still have the choice of playing where I am HEARD and my request is honored.

**Linus** · 6th July 2006, 09:16 PM

Originally Posted by imkellye

Well Thank You to those of you that suggested I PM Pat. I did just that and he was more than happy to rectify my situation. He made me very happy.
So...The situation has been resolved.

Thanks again!
Kellye

Toldja!

**chuchu59** · 6th July 2006, 09:29 PM

I am not sure whether this relates to automatic crediting of bonuses or as a shield against 'advantage players'. Surely 32 RED could simply wait until asked by the player before crediting the bonuses. Instead, the terms state clearly that you must ask for them first before playing. Otherwise, you cannot claim the bonuses. The fact that Pat, as usual, gave the player the benefit of the doubt is typical of 32 RED. However, one should not take for granted that this will always hold true and the casino rightly reserves the right not to credit the bonus if the player plays and then asks for the bonus.

**max1mike** · 6th July 2006, 11:35 PM

i didn't even really need to get to pat , or to this 3 page thread.

my first experience at 32 red is the one that hooked me there.

i received the offer of ...at the time, it was $32 free...i went and made a deposit, spun to zero ,and waited a few days...no bonus.

i contacted their online chat, asked where my cash was....they explained that i need to ask before playing, but, still credited me with the freebie even though i didn't bother to read the T&C's.

with bonus terms getting more and more stringent lately, if i get bitch-slapped by my own stupidity.....

**Mousey** · 7th July 2006, 12:20 AM

Could someone maybe edit the thread title please? Add 'Resolved' or something?

**lydia** · 7th July 2006, 09:21 AM

Originally Posted by silcnlayc

, said I wanted to claim the monthly match bonus (was really hard to say these words, for I dislike ANY bonus at all

.................................................. ..

(get one every month but try never to use it)

I am really happy there someone who has the same attitude to bonuses like me so I don't feel like a freak with all this bonus-mania around...