VIPCASINOS does not like winners

[vinylweatherman]

I don't know whether it is standard, but it is very short sighted. If casinos tell players they are not allowed to win, then why would they bother playing there beyond the sign-up bonus. Since most bonuses lead to a small win, this is playing into the hands of the bonus chaser, making it true that they will be "account not in good standing" if they stick around.
It will work against them in the long run, as they will find no winning player has a good word to say about them, and others will get the impression that "nobody ever wins there and survives".

A good casino should treat winners and losers alike, as in the broader scale the winners are financed by the many losers due to the house edge.

[Macgyver]

Originally Posted by Mousey

Is VIPCasinos RTG?

Now I'm wondering if this is 'standard' among RTG casinos?

Yes, VIPCasinos is RTG and I think it's safe to say it's standard for at least some RTG casinos.

I've had the same thing happen at other RTGs, but Shark Casino is the only specific name that comes to mind. Of course, I pretty much only take bonuses, so it didn't (or doesn't) surprise me if/when it happens to me. I just move on to the next one ...

However, I do agree that to tell a regular depositer that they can't get an occasional bonus because "your withdrawal amount exceeds your deposit amount" isn't a good long-term business concept.

[betting88]

"vip profits only welcome recreational players."
if you win, you are not recreational player, otherwise you are.
I don't like vipprofits.
I will never make a deposit in this group.

[greedygirl]

I just want to address this issue about VIP.

GoneGambling does its very best to look after our members. In this instance with Belgamo, I’ve already contacted our campaign manager at the casino on his behalf and am simply waiting for a reply. This is the first time something like this has occurred with VIP and before the lynch mob comes in, I think it's only fair to hear the casino's side to this.

It does trouble me, however, that Belgamo chose to make his post, here at CM, as he has. Belgamo emailed John about the problem. Shortly thereafter (according to my calculations, we're talking about minutes), Belgamo posted here, knowing full well we would look into this matter. Belgamo is a frequent poster to our Promo Forums (promoting his own site dedicated to casino bonuses), and is certainly aware that we ask members to contact us when there are problems. All we ask is that when there is a problem that we are given a modicum of patience to see if we can resolve the issue, before posting about the problem. In Belgamo’s case, he emailed us on the problem AND then posted it at Casinomeister within a matter of minutes, without allowing for a reasonable amount of time to investigate.

When John received the email, it was forwarded on to me to look into. Standard practice is for me to contact the campaign manager, which I did, Thursday evening. I have not yet received a reply and because our campaign manager is always very quick to reply, I'm guessing she took Friday off--I will phone her in the morning and get to the bottom of this.

But here’s where the trouble lies…

Belgamo has initiated this conversation, here at Casinomeister in which people are putting there two, three and four cents into. They are doing so on the basis that what Belgamo is saying is 100% accurate, and without all of the facts in front of them. Judging by GoneGambling's incredibly lengthy history with VIP, this action is absolutely out of character for the casino--as such, we need more information. Further, GoneGambling is being dragged into it and it’s certainly unfair when we’re doing our best to get things sorted out.

It really gets under my skin that I should have to chase after this sort of situation at other sites because someone can’t give us the courtesy of time to look into things. It’s only made worse by observers jumping on a bandwagon and discrediting a casino that has always been reputable…again on one person’s allegations.

I'll repeat--I don't know the whole story here, so I have no idea if VIP has made some questionable policy changes or if there's more to Belgamo's story than we know. What I do know, however, is it is absolutely unfair to cast aspersions one way or the other until all facts are on the table.

[RobWin]

Originally Posted by greedygirl

I just want to address this issue about VIP.

I'll repeat--I don't know the whole story here, so I have no idea if VIP has made some questionable policy changes or if there's more to Belgamo's story than we know. What I do know, however, is it is absolutely unfair to cast aspersions one way or the other until all facts are on the table.

Unless this person Belgamo is just really bored and just sits around and makes up fake e-mails and fake chat sessions then it really appears that all or at least most of the important facts are on the table imo...

[Casinomeister]

Originally Posted by greedygirl

...It’s only made worse by observers jumping on a bandwagon and discrediting a casino that has always been reputable…again on one person’s allegations.

I'll repeat--I don't know the whole story here, so I have no idea if VIP has made some questionable policy changes or if there's more to Belgamo's story than we know. What I do know, however, is it is absolutely unfair to cast aspersions one way or the other until all facts are on the table.

Did anyone (belgamo?) bother to contact the casino rep about this?
http://www.casinomeister.com/forums/...mscasinos.html

2. Posting Complaints

2.2 - Do not post a complaint without notifying the appropriate casino representative by either PM or email. The casino representatives are listed here.

The complaints section is not merely a "bitch and moan" forum where we just go around in circles complaining about whatever; it's where we solve problems. Players learn from their mistakes as well as managers and casino operators. Communication (in most cases) is the key to solving these problems. Let's get with the program and utilize the forum in the way it was intended to be used. Thanks!

[henryVIII]

Originally Posted by RobWin

Unless this person Belgamo is just really bored and just sits around and makes up fake e-mails and fake chat sessions then it really appears that all or at least most of the important facts are on the table imo...

Yeah, thats how I saw it. He even lets their emails/livechat tell the story.

[vinylweatherman]

I always post on the assumption that another poster is being truthful, even if in "the heat of the moment". We how have the "case for the proscecution" before us, including witness testimony from other players with experiences of this casino. The "trial" is only half over though, now the working week has begun, the casino rep and interested parties can present the evidence for the defence (whether in public or to Bryan/John to resolve behind the scenes).

As for the chat logs, as I said before in the BelleRock issue, a certified document, once scanned and sent, loses it's authenticity. The same argument CAN be used for a chat log posted on a forum, once cut and pasted, it is an "account of a chat log", and it would be easy for one to be carefully edited to present the case as the poster sees fit. This does NOT mean to say that Belgamo did anything of the sort, but we need corroborating evidence before we can say the chat log is cast iron proof against the casino.
We should look at the opposite question, are there players here with a positive lifetime balance who HAVE still received loyalty bonuses through GoneGambling?
This "positive lifetime balance" rule seems more prevalent at sportsbooks, and VIP is a sportsbook with a casino. Intertops also has this rule, and they are Microgaming, not RTG, but again are a sportsbook with a casino.

[liquuid_fusion]

Just to add to this thread about vipcasinos reload bonuses, I was sent this today:

liquuid_fusion,

This month in the casino we have decided to surprise all of our lucky casino players with a special limited time reload bonus – a gift from us to you.

When you reload your casino account on Tuesday June 20 th 2006 or Wednesday June 21 st 2006 we will give you a 150% reload bonus up to $500 .

To claim your reload bonus:

1.Reload your casino account

2.Send an email to support@vipcasinos.com with:
Subject: Casino Surprise – June
Your account id
The amount of your deposit
Bonus code: June Surprise

3.We will then credit your account with the appropriate bonus

We look forward to seeing you in the casino!

The fact that this bonus is for LUCKY players, (ie those that win?) and was personalised, made me quite suprised when I was denied it on the grounds of having a lifetime profit in my account.

Won't be back!

[soflat]

Originally Posted by liquuid_fusion

The fact that this bonus is for LUCKY players, (ie those that win?) and was personalised, made me quite suprised when I was denied it on the grounds of having a lifetime profit in my account.

Oh phooey. I got the same email. Just checked and I am up $30 on them.

I won't be back either.