Palace of Chance takes no chances with their money

[bossplayer]

Casino owes him nothing, or at the very most $14 and another try.

[SlotsWizard]

Originally Posted by bossplayer

Casino owes him nothing, or at the very most $14 and another try.

Regardless of this casino's rogue or unrecommended status, I agree that the casino made an honest mistake and the player exploited it. If they gave the player the $14 and another try, I would consider that going above and beyond what is expected of them.

I'm still curious what the root cause of this problem was. Is the computer system erroneously multiplying everyone's comp chips by 100, or are comp chips entered manually (?!) and this was a one-time-only data entry error? How many Meister members are Palace of Chance players? I suspect not very many, so if it's happening to others we might not necessarily know about it.

[vinylweatherman]

Originally Posted by Linus

I agree. If someone makes an honest mistake, you shouldn't see that as an opportunity to take her money.

Imagine if casinos treated players that way.

One does not need to imagine this when the mistake is made with a bonus.

Admittedly, this blunder was so massive that the player took a chance to get one over on the casino, so the casino is right in seeking redress.

I see nothing wrong with the 1% scaling solution, a mere $6 to see off the player, and their being no question of "ripping off" the proceeds of a lucky run.

I must admit it's one hell of a temtation. All Slots once erroneously credited my £2000 deposit TWICE due to a problem with Neteller, once when I complained, and again when the audit noticed that an error had occurred, but not realising it had been fixed.
Annoyingly, they said I would have to WAIT to have it removed, and if I wanted to take part in the promotion I could play, but remember that £2000 was not really mine - not really an option, what if I had lost and ended up owing money!
I was tempted, because they had messed me around for 14 days on a delayed cash-in the previous week! I had to lie down and resist it!

[Linus]

Originally Posted by vinylweatherman

One does not need to imagine this when the mistake is made with a bonus.

Hmm. Good point.

Still, two wrongs don't make a right.

[bgammonb]

After seeing the comments regarding my post, I tend to agree that I was in the wrong on this particular issue. I have been cheated out of so much money that I guess I wanted to cheat back to get even. I should have taken the time to correct the error and didn't. And then I hated to give up the results of a good winning streak. I don't hear a valid reason in there, so I apologize.

[frufrugirl]

Not that I condone what you did, but I could see why you would want to do it.. I have called casinos many times regarding glitches and boo-boo's on my account and have been told flat out "our computer dosnt make mistakes"(I wish I had known about Casinomeister then) lol

[mgibson99]

Originally Posted by sweetdenny

It isnt actually the same principal as a bank puttign 1k into your account but taking that as an example.

Actually, it is the same principal. If a bank gave you $1000 by mistake, and you took that money and opened a CD with that same bank, do you really think they would honor that CD after they discovered their mistake? Or even just give you the interest that you earned? No they wouldn't. They would void out that CD. Now of course, if you had other money in that bank, you could argue that you opened the CD with your own money, and thus the bank was only entitled to their $1000 back. Likewise, if the original poster had other money in his casino account, he could argue that he gambled with his own money, and thus the casino was only entitled to the amount of the mistaken credit, not the winnings. That is not the case here. He took money which wasn't his, gambled it, then expected to be able to keep the winnings. No reasonable person would (or should) have the expectation that he could keep his winnings. Not even a part of it.

[sweetdenny]

Ok it been a while so had to re read this post ok firstly i do not know what a CD in a bank is or how you open one. So i cant really comment on it however you say by your own admission if he had money is account he could argue something was due to him.

Well he did have money in his account the comps he was due therefore as you have said he should be entitled to something if he had his own money in his account you are now of the same opinion as me that the casino was wrong to withdraw all his funds.

I am glad that after all this time you have came round to my way of thinking im glad i am not the only one thinking this way.

thankyou mgibson for posting and making me feel so much better after all these months i will now be able to sleep easy.