KING NEPTUNES Is Withholding My Winnings!

**AussieDave** · 29th May 2006, 03:26 AM

Originally Posted by dominique

Yes it was, but it is also in response to this whole thread.

I get really tired of people assuming that as affiliate I don't care what happens with players.

It's exactly the opposite, it is WHY I DO care.

With the same token you have to admit there are a lot of affiliates out there who don't care either.

I think most people here (least the regulars) know how passionate you are towards the industry. Those who care about this industry and are out to do the honourable thing also know that your integrity is solid.

Unfortunately (imo) in situations like this ( I'm sure you've seen it before), it turns into an US and Them thing.

US = players
Them = casino

**dominique** · 29th May 2006, 04:52 AM

Well, you are right.

There are a lot of lousy affiliates out there. There are also a lot of lousy casinos out there.

As far as players go, I get annoyed with those who have been around and have read enough to know better, but still play at known crappy casinos and then moan when they don't get paid. Duh!

I think crappy affiliates shoot themselves in the foot - not only will players not trust them or whatever info they may provide, they are likely to get cheated by the very same casinos that cheat players. Again - Duh!

The ones who seem to get away with murder are the really bad casinos. They pull enough players in through the search engines and through spam.

I wish players would subscribe to the few newsletters out there that have integrity. You would get all the good offers that are available in the mail as usual, but be able to avoid the rogues that spam you.

It is because of the rogues that I am glad to see the industry contracting and lots of mergers ocurring. Some are buying up the bad casinos and putting them under new management and ownership entirely, often management that has been running good casinos for years. This is happening particularly in RTG casinos and perhaps this way a lot of the real bad casinos will be turned around.

We can hope, can't we?

**chuchu59** · 29th May 2006, 07:41 AM

It's the 29th of May and I just went to KN's site to have a look at the Ts and Cs. there is nothing to show what the coming attraction ie Ts and Cs starting from 1 June will be. My concern is that they should show the next set of Terms by now in order that something similar will not occur again. Tennis Ball's suggestion ie a Policy Changes page is a good idea but I do not find them doing anything.

Then there is also the ridiculous term where it says that winnings derived from play on restricted games may be deemed null and void. It doesnt say play on these games are voided. If a player like piecar plays on restricted games but loses both the bonus and deposit will the losses be reinstated? According to the term, definitely not because there is nothing in there saying they will be. So the casino can really have it both ways depending on how they like it. It's really not fair, Bryan/Spearmaster. While I understand that the casino has only been following its terms strictly, how on earth can a reputable casino have such unfair terms. From the responses to this thread, it's obvious that it's not a one-sided issue with sympathies for the player and casino alike and it does seem that both have telling cases. The result is a foregone conclusion and the player will not be paid but why cant steps be made to prevent similar recurrences. We should be looking ahead but from the lack of response/action taken by KN there is a grave doubt as to whether they were simply denying a huge win or were actually sticking to the rules.

**soflat** · 29th May 2006, 08:12 AM

The May bonus T&Cs did not expire yet. If they change them while players are still on it, then there will be further outcry.

Maybe the June rules will explicitly state that winnings will defintely be void if play on restricted games occurs. To me that is worse than leaving it to the casino's discretion.

I'm guessing they will tighten the bonus and its T&Cs up, and maybe move to a slots-only bonus before long. Another good bonus is going to bite the dust.

**chuchu59** · 29th May 2006, 09:40 AM

Maybe my words were a bit misleading. I am not suggesting that they change the the terms and conditions before expiry. It's just that since they should already have known by now their next set of Ts and Cs to either provide a prominent link so that players know what is in store for them when the next month arrives or probably just have a 'policy changes' webpage announcing different promo changes for different periods. Posting them to let players know earlier of coming changes will make it difficult for them to claim they stuck to the old rules but deposited and played during the 'new' period.

**GOCC** · 29th May 2006, 10:23 AM

Originally Posted by soflat

The May bonus T&Cs did not expire yet. If they change them while players are still on it, then there will be further outcry.

Maybe the June rules will explicitly state that winnings will defintely be void if play on restricted games occurs. To me that is worse than leaving it to the casino's discretion.

I'm guessing they will tighten the bonus and its T&Cs up, and maybe move to a slots-only bonus before long. Another good bonus is going to bite the dust.

Excluded Games: this offer excludes play on all forms and versions of: Video, Multihand, and Power Pokers; Blackjack; Roulette; Craps; or Baccarat, and Casino War. Wagers placed at these games will not be deemed as fulfilling the promotion's minimum wager requirement

From the excluded games listed above, it is a slots only bonus isnt it?? I cant think of any game not covered above (Except KENO)

**Simmo!** · 29th May 2006, 11:42 AM

Originally Posted by GOCC

From the excluded games listed above, it is a slots only bonus isnt it?? I cant think of any game not covered above (Except KENO)

It's basically allowing games of "chance" rather than games the player can affect the outcome on.

**GrandMaster** · 29th May 2006, 11:57 AM

Originally Posted by GOCC

Excluded Games: this offer excludes play on all forms and versions of: Video, Multihand, and Power Pokers; Blackjack; Roulette; Craps; or Baccarat, and Casino War. Wagers placed at these games will not be deemed as fulfilling the promotion's minimum wager requirement

From the excluded games listed above, it is a slots only bonus isnt it?? I cant think of any game not covered above (Except KENO)

3 card poker, Caribbean stud poker, pai gow poker, red dog, sic bo (I am really surprised sic bo is not excluded), flip cards, scratch cards.

**BBKPoker** · 29th May 2006, 01:23 PM

I also misplayed on here once playing videopoker, let it ride, paigow, and 3-card poker. I won about 800 on video poker and almost 2000 on the other games.

When they reviewed my account they agreed to let me keep my winnings on 3-card poker as I had never gone under a balance of 200 (I deposited 200 and got a 200 bonus) so I had not placed wagers with the bonus money. Considering I stupidly broke the terms while I was playing by not being careful enough (and believe me, they had a clear link and three reminders to carefully review the terms prior to me playing and I still somehow missed it) I was very happy that they were willing to be reasonable and give me my winnings on the non-excluded games.

I'm guessing almost all of your winnings came from the video poker (confirm?) and that's why they decided to reset your account.

At any rate, they are certainly reasonable people, and I don't think they are obligated to pay given the situation.

**spearmaster** · 29th May 2006, 03:33 PM

In response to the discussion of the word "may", I shall repeat what I posted earlier.

First of all, any sensible person understands that MAY is NOT a supporting argument. It should always be viewed in the WORSE sense possible, not the BEST.