Tons is confiscated by Europa casino and Tropez

[Casinomeister]

Why don't I just rogue the whole bunch and say the hell with it? For several reasons. One is the complexity of the different groups Playtech is dealing with. Some groups are worse than others, but by looking at the information that I have available to me, there seems to be only three or four casino groups that have some serious issues. I would rather focus on these casino groups and try to convince them on how players ought to be treated (indeed if they are being mistreated), instead of tossing the whole bunch into the rogue pit. This is a much more productive way to handle these issues. If the entire software provider is placed in the "evil" section - then many bridges will be burnt unnecessarily. Some of these bridges are needed to assist players that have problems.

As for boycotting? That is strictly an individual's choice, I won't have any part of it nor will I condone it. My job is to present information and to assist players in making their own choices. I can warn you when there are potential problems, and try to steer you - and casino operators - into the right direction. I know by experience that players will do whatever they want. Most are loyal to the bonus offerings, and that's about it. Talk of making some boycott is usually just that - talk. It's not a realistic option.

I would rather see that the good operators are given credit for doing a good job and not being penalized for the mismanagement of other casino properties that they have nothing to do with. This is how it should be done IMO and not so knee-jerkish and rash.

[spearmaster]

The only serious reason I can think of to rogue and/or boycott a software provider is because their software is not fair - or because all of their licensees treat players unfairly.

Does that mean I support Playtech? No. I think they should take some responsibility for keeping their licensees in line.

Chartwell has a completely hands-off attitude towards their licensees. I absolutely do not support this - while I wouldn't go so far as to rogue them, or even propose a boycott, I do know that I wouldn't promote them myself, nor handle any queries about them or their licensees.

Playtech has some good licensees that do not deserve to be tarred by a mass action - okay, maybe not that many, but they still exist.

Under the same scenario, do you think anyone could support a boycott of Microgaming, when two of their licensees are the best in the business and never cause problems for anyone? I don't think so.

If you want to boycott questionable operators, by all means do so. They deserve to pay for their own problems. But it is absolutely unfair to top-notch licensees like Kiwi and Acropolis, amongst others, that you should promote a boycott against them as well.

[jetset]

Good posts, with which I would like to associate myself.

[elscrabinda]

If as a result of a boycott the 'good' playtechs start putting pressure on Playtech to clean up their act then it does some good. Of course South African athletes during apartheid or Israeli orange farmers today don't personally deserve action taken against them but if it changes the bigger picture then it can be completely justified.

Obviously a boycott is only effective if you tell the people you are boycotting that you are doing so and explain your reasons. Playtech casinos getting bombarded with boycott emails? You bet they'll be on to playtech like a shot to get their act together

[Dirk Diggler]

Another possible scenario is everyone boycotts Playtech therefore the 'good' operators lose players and potential players due to this.

They find/figure out why this is and realise they need to move to a software provider who also provides a safety net for the player.

[spearmaster]

Originally Posted by elscrabinda

If as a result of a boycott the 'good' playtechs start putting pressure on Playtech to clean up their act then it does some good. Of course South African athletes during apartheid or Israeli orange farmers today don't personally deserve action taken against them but if it changes the bigger picture then it can be completely justified.

The problem with South African athletes, for the most part, is that they were representing the government and the country during apartheid. As far as I am aware, no South African athlete was discriminated against for being from South Africa, provided that he/she did not claim to represent the country. And after all, they didn't ban all of Africa either for the good of the continent...

Don't know about Israeli orange farmers, though... not exactly one of my areas of knowledge

[Suited72]

3-4 weeks ago I got ripped by Monaco Gold for $1k and since then ive been on this site. In that time iv'e seen complaints for :

Acropolis, Monaco, Europa, Tropez, Casino Las Vegas, Casino king, Giant Vegas & Swiss.

I can say for sure that Playtech must be giving advice of T&C loopholes - either that or they all have the same operators else they wouldnt all be coming up with the same thing over and over again. For example :
Playtech casinos all that i have checked have right now in their T&C's "we reserve the right to withhold any withdrawal amount from your account which will be in excess of your original deposit"

Thats rogue to me because it gives them the option to not pay any winnings. I cant find a playtech casino that doesn't have that line in.

Playtech casinos all have the same T&Cs (slightly altered layout between casinos) The same run of customer support telephone numbers. The same methods of witholding winnings.

Move the situation offline. Would you expect voided winnings in a land based casino for the excuses ive been seeing? Shit no you wouldnt. Playtech would be closed down. The authorities wouldnt care that 9 of the 60 casinos were presumably ok.

[elscrabinda]

How about a campaign to have playtech casinos remove any and all vague terms (such as the one highlighted above) which they then use to justify their confiscations (theft is such a nasty word). That way theres no need for legitimate operations to be caught up in a platform wide boycott as there's no excuse for them to retain such abusable terms.

It would certainly be a nice gesture on the part of the casinos listed here to remove this term. That is unless they intend on using it in the near future

[paul02085]

Hopefully enough players will quit Playtech and cause them to see the light. In the meantime players should continue to speak out against the rogue Playtech casinos to help new players keep from being fleeced!

[Suited72]

The terms & conditions aren't vague though. They say exactly what they will do. The problem is that players expectations of a casino is relative to a land based casino. In its own title it suggests that its somewhere you go to throw a bit of money at it and hope for a win. To get that 1 in 10 win and then get told you've still lost is a load of shit.

It would be cool if someone from one of the few playtech casinos that bryan has contact with could point out the relevance of the T&C i pointed out above. That particular casino may or may not choose to enforce it, the point is, why is it there?

And if it is an enforceable term (which all of the rest are) then all playtech casinos are rogue... or they aint casinos.