Tons is confiscated by Europa casino and Tropez

[scrollock]

why the F*** isnt playtech rouged ?

chartwell got rogued and fair enough there was some shady operations using chartwell, but there is a hell of a lot them who pay up no questions asked (coral, eurobet, VC, all their poker rooms)

there lots more reputable chartwells than playtech reputables

and going back to so called reputable playtechs, yes caruso you are right that golden palace do pay out, but does taking 6 months to pay out a player, accusing them of being invloved with fraud and being given all kinds of bullshit by some arrogant guy in their security department redeem themselves from not being on your list ?

[caruso]

Originally Posted by scrollock

why the F*** isnt playtech rouged ?

chartwell got rogued and fair enough there was some shady operations using chartwell, but there is a hell of a lot them who pay up no questions asked (coral, eurobet, VC, all their poker rooms)

Friend of mine made just this point to me. Clearly, Chartwell are about twenty times more reputable than Playtech. Chartwell make an honest statement about their position, whereas Playtech post up a whitewash dispute service that has to date acieved a big fat zero. Are we upside down?

Chartwell made a statement, back when a player was out $600 and SOL, that they had no interest in mediating disputes. This was creditably honest of them, but it didn't much help that player, nor would it help subsequent players in the same position. Playtech have given an indication that they are prepared to step in. Have they? No. Will they? I doubt it. That said, it'd be counter-productive to close the door on them at this point, since the whitewash job they've so far demonstrated might just harden up in time. Emphasis on "might". While they're making the right noises, probably best to hang back. Not indefinitely, because that would give them just the excuse they need to go on making the right noises but doing absolutely nothing - as in fact they've been doing, to date. But for the time being, give it time. No sense in jumping the gun.

That's the "responsible" answer.

My REAL answer? Hell yes; Playtech should be labelled as a rogue provider by every responsible webmaster out there. There are at least fifteen licensees out there who think they can do absolutely anything with their customers' money, because the moment they get their hands on that money they consider it theirs by right - and the numbers involved are truly staggering. To hell with the handful of "honest" Playtechs. Playtech should be boycotted until such a time as they start to call their licensees to order - every single Playtech out there.

That's the "real" answer - sorry if it gives any offence to anyone; the "responsible" answer remains my official position.

and going back to so called reputable playtechs, yes caruso you are right that golden palace do pay out, but does taking 6 months to pay out a player, accusing them of being invloved with fraud and being given all kinds of bullshit by some arrogant guy in their security department redeem themselves from not being on your list ?

Still kinda. I'm not aware of this issue, but all these casinos I listed above are casinos that are...heck, what word can I use here? **doing something other than paying**. While Golden Palace are not currently **doing something other than paying** their customers' money, I'd keep them off the list. If this slow-pay becomes of Grand Banks proportions, and effectively no-pay, obviously they will belong up there too.

NONE of which should be considered ANY endorsement of Golden Palace or ANY endorsement of Playtech.

[Pinababy69]

why the F*** isnt playtech rouged ?

Not to detract from this thread at all...I totally agree with all the comments re: Playtech. But....it is rogued, not rouged. I'm sorry, but it's a pet peeve of mine. Rouge is a colour which I associate with a top notch casino. It's not just you Scrollock, most people seem to type it incorrectly. Maybe it's just a typo. Carry on.

[scrollock]

caruso, about six months ago GP done a blanket not paying evryone, it took a load of layers some time to get their money, and as far as i know some still havnt got their money.

there was a load of threads on here, i mean one day half of the first page of the complaints section was filled up with people being refused payment by GP, all of them were accused of being in a "fraud ring", except the problem was they were all from different conutries, yet the guy in GP security department told them that they wernt being paid out due to "large amouts of account being opened in a specific geographical area", he neglected to mention the "area" he was referring to was the whole world!

[jetset]

"To hell with the handful of "honest" Playtechs. Playtech should be boycotted until such a time as they start to call their licensees to order - every single Playtech out there." - Caruso.

I do not agree. Deliberately seeking to damage generally good casinos in indiscriminate boycotting exercises, which this post seems intended to incite, is in my opinion unfair, wrong and.....yes, frankly irresponsible whether it is your *official position* or your *real position*.

By all means flag truly rogue casinos for the safety of the players, making it possible for gamblers to pass these dangerous venues by in the interests of self-protection. There's a difference.

[Casinomeister]

Originally Posted by scrollock

chartwell got rogued and fair enough there was some shady operations using chartwell, but there is a hell of a lot them who pay up no questions asked (coral, eurobet, VC, all their poker rooms)

They are not rogued. I'm sorry you have this impression. I merely cautioned players about their stance on mediation as a software provider. And as now, it looks as though they are turing around on their position.

Originally Posted by caruso

To hell with the handful of "honest" Playtechs. Playtech should be boycotted until such a time as they start to call their licensees to order - every single Playtech out there.

Then I'll have to ask you to do this on your own website, and not mine. The Playtech casinos that are Casinomeister members (there are 9 of them from three different groups), are conducting themselves appropriately and have nothing to do with the casinos in question. To incite a boycott here is a bit out of line, please take it to your home turf.

[caruso]

Bryan, it's my "unofficial" position, to be read strictly in brackets , a bit of a vent, and borne of the utter frustration at the current situation. It's meltdown in Playtech land right now. Noone can deny this.

I still support giving Playtech a chance.

[caruso]

Originally Posted by scrollock

caruso, about six months ago GP done a blanket not paying evryone, it took a load of layers some time to get their money, and as far as i know some still havnt got their money.

I had no idea. Did that coincide with the various casino events in Vegas last September? I can't think of any reason why else I'd have missed it. Maybe you can post some thread links - preferably in the Golden Palace thread you posted, as they will devalue the Europa / Tropez issue here.

[Suited72]

Bryan there are 2 catagories though - software providers and casinos. Playtech IMO from what ive read on here and elsewhere are a software provider who have no grip over their licencees and allow them to do whatever they want - Therefore being a "rogue" software provider. The fact that 9 casinos choose to make a good job of it is excellent - but it still doesnt mean playtech would do anything if they weren't....

Iris (who has the worst job in the WORLD BTW) can't solve an issue where we all agree the player is 100% right - so that complaint division for playtech is there surely to just shhhh everybody while the player gets used to the fact hes lost his money and makes less of a big issue out of it (whilst the terms on the casino site are being altered accordingly lol)

Playtech could make things really easy and put on there complaint site what is and isn't acceptable and what they can do about it. As it stands at the moment people are emailing iris and being told sorry theres nothing we can do. Well, whats the point of their complaint section then?

I would love to see playtech rogued because where everyone agrees a majority of licensers do an excellent job with all the licencees, playtech simply dont do a good job, dont really care, and dont have a facility to resolve a legit complaint. I personally think if they get rogued and it becomes known throughout that they will start to do something about it and by doing so they will make it fair for the 9 casinos you want to protect. As it stands those 9 casinos could make more money by doing the same as the others (not paying out)

Lastly, if 9 decent licencees make a good software provider out of 60 (more may be decent I dont know) at what point do they become rogue?

[scrollock]

Originally Posted by caruso

I had no idea. Did that coincide with the various casino events in Vegas last September? I can't think of any reason why else I'd have missed it. Maybe you can post some thread links - preferably in the Golden Palace thread you posted, as they will devalue the Europa / Tropez issue here.

will do.