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  #91 (permalink)  
Old 14th February 2006, 01:51 AM
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TheSmacker

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"I remember when players' issues came before defending casinos at this site."



Jetset

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No - you're wrong there The Smacker - this site has always been about what is fair, reasonable and balanced for all . That is why it is so respected and successful.



I think you're quite right on that one Jetset. If you comb the internet for other sites similar to Casinomeister.com, you won't find another one which is so balanced. In fact, is it not the most successful site (and one of the few) that deals with players issues on an ongoing basis?


On the odd occasion (a slow Sunday), I'll go visit some of those other sites/message boards (that shall remain nameless), and there's one in particular that's all about foul language and trash-talking. It's a fun read, but they don't resolve anything there. Sure, in many ways, I think that the site is more biased towards the player, and it's become so negative that those who go there on a regular basis come across as being slightly jaded in their perspectives (self-serving biases and traps beat-out logic and a macro-level way of clearly observing the bigger picture at hand).


Personally, I find when people resort to becoming "extremists" to get their point across (think: Michael Moore), they can get tunnel-vision, and lose sight of what they were actually petitioning for in the first place. Having said that, I think that if this site were too partial towards players concerns (and always putting the casinos secondary), in the end, nothing would ever be accomplished. Having two ends of the spectrum (in not more than just two ends) becoming increasingly comfortable (these things take a long time) coming to this site in particular, IS a good thing. Believe me, I hold lots of resentment to a fair number of casinos and those software providers, but then again, this isn't my site.


Back to the point, if Casinomeister.com were some kind of underground guerrilla outfit trying to get things accomplished in the online gaming realm, it would never be tolerated and would go by the wayside. This site has risen to prominence (from what I've been reading), and is always gaining momentum to be in a better position to be dealing with all sides of the industry. I'm sure die-hard music fans can relate to this. If your favorite band was some esoteric alternative band (that only got airplay on college radio), and all of a sudden their music is circulating into the mainstream, are they selling-out from who they were originally? Generally, no. If anything, they probably (in time) will have greater access to make precisely the music they always wanted to make (despite what schema their original fans thrust onto them).


I'm merely a player, and have no designs on ever wanting to be a webmaster/player advocate, but from what conclusions I've drawn over the past year (of coming here), is that it's a real bitch (and impossible) keeping everyone happy 365 days out of the year.


Steed

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Last edited by johnsteed; 14th February 2006 at 02:23 AM.
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  #92 (permalink)  
Old 4th April 2006, 12:29 AM
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This was similar to the VegasRed case, where there was discrepancy between the bonus page terms and the deeply hidden user end agreement. The VegasRed player was paid.

Any word from this player? Time to consign this one to the "Can't be arsed any more" slag heap?
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  #93 (permalink)  
Old 4th April 2006, 05:34 AM
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This is exactly the same.

Now they changed their terms, they put the sentence that you can't play the non allowed games in the promotion terms, when I played there it was only in the term of use therefore there was a discrepancy between the two terms, one only said you that it does not count which means you can play it.

As I said right now they changed and corrected it.

The bad new that NO I haven't gotten paid, the good news that the Casinomeister is taking care of it and I contact him every week for updates and right now there are no updates.

I hope he can make them pay it is really a lot of money.

When you check the promotion term you don't go to the Privacy Policy nor to the term of use, you go only to the promotion terms.

The rest is long and most of the not relevant to promotion so if you are at legal age and everything is ok you should collect your winnings once you win and leave the money on the table when you lose.

I expected them to pay me, not only I wagered enough for the promo I got but also I risked much more money in Video poker and no way the casino say it was abusive. I wagered much more than the required playthrough. I risked more to win more, they should pay and I believe that with enough complaints they will pay

Thank you Bryan and Caruso I will update you with any reply from them although they ignore my emails.
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  #94 (permalink)  
Old 22nd June 2006, 08:38 AM
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There was a player who had the exact case as mine and I understand from Caruso this player was paid.

Not only he was paid the casino changed his way and put the termsin the promotion terms and not only at the terms of use so there is no more descrepancies between the two terms as it was when I played.

Here is the thread of the other guy who got paid, I sent the casino an email but they still refuse to pay me.

http://www.casinomeister.com/forums/...nfiscated.html


Bryan, is there a way to get the money from them as well
The only difference between me and him that they owe me not 3000 USD but more than 12,000 USD
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  #95 (permalink)  
Old 30th June 2006, 04:22 PM
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Bryan, are u familiar with the player mentioned above that was paid in full

He played also restricted games, they changed the promotion terms after his incidence but they never paid me.

When I played there the promotion terms contradicted the general terms.
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  #96 (permalink)  
Old 30th June 2006, 11:55 PM
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This is still going on, shesh casinos straighten up.
Hithere7 I really hope you get paid.
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  #97 (permalink)  
Old 3rd July 2006, 12:03 PM
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I attached a part of the screenshot I have from Europa casino OLD TERMS when I played there.

As you can see it just mentioned that Videopoker does not count towards the wagering

If you go to the following link you can see the terms nowdays at the promotion page and you can see that Videopoker is not allowed to play at all.

Thelawnet had the same problem, they paid him and changed the terms, my case was before the Thelawnet case, I am happy for him but I was never paid.

Here is the link for the new terms




http://www.europacasino.com/bonus.html#100free



Bets placed on all versions of Baccarat, all versions of Roulette, all versions of Sic Bo, all Video Poker games, all versions of Blackjack, Blackjack Switch, Blackjack Surrender, Pontoon and Craps will not be counted toward wagering requirements. We reserve the right to withhold any amount in excess of the player’s original deposit from a player's withdrawal if the play bonus is wagered on the above mentioned games.
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