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Thread: Players Accounts closed for "RISK MANAGEMENT"

  1. #11
    NAVYMANS-MOM is offline Full Member Achievements:
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    Also, Wild Heart

    You stated: "The only member I see that claimed their account was closed due to posting on your forum is NavyMom. From what I saw the other members 1st posts on your board were about their accounts being closed already. Therefore, I'm not understanding why you insist their accounts are closed for posting on your forum."

    BPU is not the only bingo complaint forum on the internet...there is every possibility that they have posted a complaint asking for help somewhere other than BPU. However, if they also complained at the bingo site itself, either via the chatroom, LiveHelp, a trouble ticket, or emails long enough without getting a problem resolved, that site will view that member/player as a 'risk' to informing other unsuspecting players and will shut down that voice pretty quickly.

    Here is a short list of sites that I personally have had experience with regarding either accounts or chat disabled and once I posted about them at BPU, other members also told their stories of the same things happening to them. If you can't resolve a problem with support at a site, what recourse do YOU use to get to the bottom of it?

    I strongly urge everyone to never use the same username they use at a bingo site when they need to post a complaint in a public forum about that site....use a different username at the forum so you can't be tracked and risk having your accounts disabled at the site because they ARE tracking their database of member usernames.

    Sites that disabled chat or accounts when complaints are filed against them either at their own site or publicly in another forum type site such as BPU, cashouts are requested and stalled with one excuse after another by the site, multiple accounts that are inadvertently opened at a sister site, or if they are members of sites such as BPU and publicly post in them, even if the posts are not complaints against the bingo site or if they are merely registered at those sites without posting anything. Just mentioning their name or just registering using the same username you use at the bingo site is enough.

    AlphaBingo - being a member at BPU
    BingoZest - now in the UK and sister to Alpha - being a member of BPU or accused of multiple accounts
    BingoFest - sister site to Alpha and BingoZest
    BingoSky - being a member at BPU
    123Bingo - sister site to BingoIsUs and BingoKnights - being a member at BPU and complaining
    BingoIsUs - being a member at BPU and complaining
    BingoKnights - being a member at BPU and complaining
    CanadianBingo and all sister sites (looking them up)
    VicsBingo and BingoHall - disabled if not logging in every 30 days and have to email support to turn it back on
    BigTimeBingo and OnlineBingo - sister sites; multiple accounts rule
    A2ZBingo and all sister sites at the same time - chat disabled for various reasons eliminating you from taking advantage of their large chatroom games and chat deposit specials since you can't see them or play them
    AmigoBingo - sister to BingoDiner - request cashout and used multiple accounts rule as reason for denial - evidently you have to ask permission prior to opening a second account in the same household but nowhere on their site does it state that.

  2. #12
    lojo is offline Banned User - repetitive violations of posting rule 1.1
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    No disrespect if I'm mistaken... but haven't I read accusations that BPU makes unsubstantiaited claims and gets all riled up before the facts are in? Could be mistaken, anyone else ever read this?

    Of course it may be a freedom of speech issue to you, but it is any business's right to accept or decline customers for any or no reason. It is another thing all together if they are seizing funds, or not paying after they are 'bad-mouthed'.

    If i own a burger stand and you always buy your lunch there and then tell the neighborhood how terrible my food is, I'm not going to sell you a burger again, period.

    I strongly suggest not playing at non-accredited casinos of any sort and USING your username everywhere to carry clout.

  3. #13
    Wild Heart's Avatar
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    Quote Originally Posted by lojo View Post

    Of course it may be a freedom of speech issue to you, but it is any business's right to accept or decline customers for any or no reason. It is another thing all together if they are seizing funds, or not paying after they are 'bad-mouthed'.

    If i own a burger stand and you always buy your lunch there and then tell the neighborhood how terrible my food is, I'm not going to sell you a burger again, period.


    I agree with you 100%

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    lojo (22nd October 2007)

  5. #14
    BingoT's Avatar
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    Quote Originally Posted by Wild Heart View Post
    I agree with you 100%
    Me too!!!
    I sent out afew Emails
    I don't promote them but I will help on this.
    Lets see if I get a reply.

  6. The Following User Says Thank You to BingoT For This Useful Post:

    lojo (22nd October 2007)

  7. #15
    NAVYMANS-MOM is offline Full Member Achievements:
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    I have substantiated my accusation

    regarding Alpha and BingoSky since both of their LiveHelp told me specifically why my account was disabled. They both mentioned BPU by name as the reason, and even though I was able to prove to both of them that I had never bad mouthed either of their sites by emailing the copy/paste posts that I had posted at BPU, the accounts were disabled without them ever even have read them prior to the copy/paste that I did for their benefit to show THEY had no substantiated evidence to show I bad mouthed them. Just the fact that I was a registered member at BPU was enough for them, and the ONLY way they knew about that membership was by matching my username at their site with what I had ALSO used originally at BPU. Immediately after my realizing that they had 'stalked' BPU and other bingo complaint forums and compared their username database to a search on those sites, I notified the bingo complaint forums to have my username at those forums changed to what I use now so that other bingo/casino sites wouldn't also close my accounts with them.

    The fact that Alpha is owned by the same company that owns Cyberbingo, BingoZest, etc. and the fact that BingoSky lied in the copy/paste LiveHelp stating that they were in no way connected to Cyberbingo and was a stand-alone site and closed my account with them immediately after I posted that chat conversation at BPU, only indicates to me that the entire corporation with sister sites listed previously are following suit in closing accounts in order to restrict membership from spreading the word among their unsuspecting players.

    When I complained to BingoSky and proved that I had never said anything against their site, their un-named manager (he refused to sign his email to me so I never knew who I was dealing with) sent me an email telling me to write a short explanation about why I felt I would be a good member at their site. The fact that I was expected to plead my case when I had already proved they were wrong about closing my account just because I was a member at BPU smacked of my having to beg them to take me back when I had done nothing wrong.....if they wanted my money, they had an obligation to ME to explain why THEY thought THEY were worthy of my investing in their site, not the other way around.

    Damage control by closing accounts, ignoring emails, and forcing members to forfeit funds by doing so is NOT the way to go in order to settle disputes. The ONLY way to settle the disputes is to work with the player and/or have management at the sites go into the bingo complaint forums and state their side with facts to back themselves up. Ignoring paying membership will NOT make the problem go away as more and more players are getting smarter and smarter about rip-off sites. Like the movie said...."We're mad as hell and we're not gonna take it anymore"....and we are NOT going away no matter how much those sites wish we would.

  8. #16
    lojo is offline Banned User - repetitive violations of posting rule 1.1
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    Regardless of whether you 'bad-mouthed' them, they have the right for any or no reason to close your accounts.

    Regardless of whether you 'bad-mouthed' them, they do not have the right to withhold valid winnings.

    If you got stolen from that's theft and should be dealt with.

    Is this about theft or a misguided concept of freedom of speech and the "right" to play wherever you want to?

    Now if you got kicked out of a forum for reporting your experiences, that would be another story.

  9. #17
    BingoT's Avatar
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    A Tip to all that join any Gaming site.
    Don't pick a name that's around any forum.
    They may use it against you
    This is to far fetched I think.Has to be other reasons.

  10. #18
    lojo is offline Banned User - repetitive violations of posting rule 1.1
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    What if I signed up as say... absolutpoker, or bingoamI, or pistolcrallys?

    I'll probably bow out until you hear back from the sites Tom, I've made my points

  11. #19
    BingoT's Avatar
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    Use BingoT i'm sure you will get a better bonus
    A Big kick in the @
    I would never use a name that I use around town.

  12. #20
    NAVYMANS-MOM is offline Full Member Achievements:
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    Sites that accept you

    as a member, accept your deposits, and then make an arbitrary decision to close your account without any type of explanation, whether they owe you money or not, should be shut down. They have convicted you of a crime against their site without your ability to even ask what the charge is the majority of the time because many sites don't have a LiveHelp to go to in order to ask....and you are ignored by management when LiveHelp tells you to email them.

    I never talked in chat rooms against either of these sites...in their own rooms or elsewhere, and I never talked against either of the sites at BPU until I was told in LiveHelp why my accounts were disabled when I was a member in good standing with both of them as a depositing player just the day before. For them to dictate to members where on a world wide internet they are allowed to be members and NOT put that into their rules that they insist you accept upon registration is placing their membership into a precarious position in trying to figure out rules that aren't spelled out and if they trip over the site rules without having them spelled out in the first place puts the player's money at risk of being stolen by the site when they close you out. What part of that don't you understand?

    Not only is this a violation of free speech if I wished to complain about a site that has ignored communicating with me to resolve a problem or deny me a payout when I've complied with their rules, I have that right to ask for help from an outside source if I need to. I wouldn't have asked for help in the first place if site management had been professional about dealing with my problem. However, the fact that I NEVER had a problem with either of those sites until I registered at BPU and used the same username there that I used at their site. I did a google search for that username and the first one on the results page to show up was a post I made at BPU and it had nothing to do with either of those sites....all a site has to do in order to check their database of members is do the same thing or actually have someone in management come in as a guest at BPU and do a search on any name in their database to locate posts made by that member.

    This is not paranoia on my part....this is FACT....try it yourself if you don't believe me and you'll find out how easy it is for sites to find you and then kick you to the curb with no warning at their site because now YOU are a risk to them strictly on speculation that you COULD be a risk to their bottom line.

    Think whatever you want....I KNOW FOR A FACT WHAT THEY DID TO ME. You could easily be next and if warning you with proof that I've provided isn't good enough, you have no one to blame but yourself.

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