Hi Lemongrass,
You might want to try this link
http://www.playtech.com/html/index.php?page=43
It is a Player Inquiry you can fill out if you have problems.
I hereby agree to the terms below:
I have an account in a Playtech-powered casino
All information I am submitting is true and complete.
I was of the legal age in my jurisdiction or older when the deposits or wagers in question were made.
Any financial instrument used to make deposits in my account are registered in my name.
I abided by all rules at the casino/s at which I played.
I am submitting my claim/s within 60 days of the date of the dispute in question.
It seems as if it is for some sort of monetary dispute, but you can always write in the box available that you need to talk to someone higher up than management because you are afraid you will be banned if you do go to the manager.
Hope this helps.
Sissy
All For Regulated Online Bingo
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