rushmore casino

[mollypenny]

Has anyone been having problems with rushmore casino? I haven't been able to log in to the site all day. I'm getting a little concerned because I have a withdrawal pending. I tried to access thier web page but it won't download either. I don't have the phone number to call them. Thanks all for any help.

[LaHutti]

Found this number for their support. 1-800-488-1746

Hope it works for you

[chuchu59]

Jade has admitted in another thread that they were having some slight problems with payment. While its still early days they should have taken the trouble to notify players of any downtime problems otherwise wild guesses will be made especially on their ability to pay.

[mollypenny]

Just wanted to let you all know that I was able to log in to chat the morning. Here is a copy of the chat and i'm not to happy.

Chat Transcript
info: Please wait for a site operator to respond.
info: You are now chatting with 'Candace'
Candace: Hello, how may I help you?
mollypenny: i was checking on my withdrawal
mollypenny: wondering when it will process
Candace: I'm just checking your account. Please bear with me one moment.
mollypenny: ok
Candace: that should be processed today or tomrorow
mollypenny: ok is that going to be money gram?
Candace: yes, it will be sent moneygram
mollypenny: thank you for your help
Candace: however we do have a waiting list for sending the moneygrams at the moment because of the issues within our bank so we should have the reference number for you about 10-12 days after the withdrawal is processed
Candace: You are welcome
mollypenny: what
mollypenny: 10 to 12 days
Candace: after it is processed it will be about 10 to 12 business days until you receive it
mollypenny: last time it didn't take so long why so song now
Candace: after processing 10-12 business days to arrive to you is the standard length of time
mollypenny: i thoght money gram was faster for you folks but i guess not
Candace: sorry for the wait
mollypenny: ok thank you
Candace: You are welcome

The last time I withdrew by Money Gram I had it in 3 days. If this is now the case then I won't be playing at rushmore anymore. Unreal.