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Pitch a Bitches - September 2012

CasinomeisterThis is the summary of September 2012's "Pitch a Bitches" - complaints submitted to Casinomeister via here.

Pitch a Bitch

Total Complaints = 9 | Bonus Related = 55% | * Bonus Related Issue
DateCasinoSoftwareThe problemOutcome
01 Sep*SlotocashRival, RTGPlayer complained that the casino was withholding $1750+ unjustly, had caused him “a lot of anxiety and depression”.Turned out the player had multiple accounts, was banned from Casinomeister for that and fradulent PABs.
01 Sep*TropicaRivalPlayer reported that the casino was refusing a €3800 withdrawal on the grounds that the player had multiple accounts.The player later admitted that their partner had also signed up at the casino. Unresolved and ongoing.
03 SepWinBig21RivalPlayer reported problems with multiple bankcard withdrawals being taken without his approval.Casino admitted to the mistaken withdrawals, said they'd pay the player back. Player eventually confirmed that payment was received.
04 Sep*CasinoOnNet888Player's attempt to withdraw £5900 in winnings was denied. The casino claimed the player was “employing specific wagering techniques”.Sorry, “no can do”. This casino won't discuss player issues. See the Warning.
11 Sep*Crazy LuckRivalPlayer reported endless stalls and excuses on a withdrawal. Casino claimed processor problems, et al.Casino said they'd had processor issues, would pay by wire but flubbed that up too. Player was eventually paid in full.
13 SepSlotocashRival, RTGDuplicate bankcard transactions. Player was asking for a refund from the casino.Casino agreed, repaid in full. Resolved.
17 SepUnibetbwin.PartyAffiliate reported that they were not getting properly credited, wasn't getting much help from the affiliate management.Casino people said they'd straighten things out ASAP. It took some time by they eventually settled things with the affiliate.
21 SepTriple GoldProprietaryPlayer's complaint was that the casino had treated a soft 19 as 9 after the player doubled.Investigation continues, case is ongoing.
25 Sep*Club GoldPlaytechPlayer claimed the casino was denying payment on €650 using unpublished Terms.Turned out the player had clicked through the Terms in a pop-up no less than six (6) times, hadn't bothered to read them once. Case closed.
Total Complaints = 9 | Bonus related = 55% | * Bonus Issue
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