Aside from documentation, there is one other key area of cashing out that you should be aware of – the “Reverse Withdrawal” feature. I say “feature”, that’s how it’s sold…in reality I am not alone in seeing it as a cynical tactic implemented by some of the casino software providers (Cryptologic and Wagerworks exempted) to, how do we say this diplomatically, “test the player’s resolve”!
How Reverse Withdrawal works, is that when you cash out, your money sits in a “pending” state before the casino accounts department processes it back to you. During this time, which varies from casino to casino, you can log into your casino account and “reverse” the money back into your account to play with. For weak-willed punters, those with time to spare or don’t want to wait for the cashouts, this is tempting.
Some of the Microgaming casinos however, while having the Reverse “feature” forced on them through no fault of their own, will reduce it to the minimum 1 hour (in fact 0 hours will be available in the new Microgaming casino administration backend by the time you read this!) for you if you ask. Some will also “flush” the money out of this pending pool into the processing queue following a request after each session by you. But many won’t. With RTG and Playtech software casinos, the casino is unable to reduce the setting in the software, however they are able to take manual control and do the “flush”. It’s just a question of whether they want to! Shop around if this is a feature you don’t care for. You don’t have to worry about this at Cryptologic based casinos as the cashout process is instant, as it can be with Ladbrokes on the Microgaming platform and ToteSport on the Playtech platform (neither casino accepts US players before you check!), both of whom have implemented their own banking systems which replace, or work with in Tote’s case, the software standard provision.
As a generalisation, the “default” reverse times are set as follows: Microgaming casinos have Reverse Periods of between 12 and 48 hours (most are 12 or 24), RTG casinos of between 12 and 36 hours (iNetBet usually quicker), Playtech of 96 hours (some process quicker manually) and Chartwell 12 hours.