Spinsvilla Online Casino Criticised For Questionable Terms And Conditions

By Brian Cullingworth, Last updated Mar 3, 2017

Is it right to saddle a no-bonus bet with a 5x playthrough?

Saddling no-bonus players with a 5x play-through before they can withdraw any winnings is just one of the terms and conditions at Cozygaming-operated online casino Spinsvilla that has come under fire this week.
Others include:
The minimum withdrawal amount is £10.
The maximum withdrawal amount is £1500 per week and £3000 per month for all games. In the case of you winning a Slots Progressive Jackpot, you will be paid £10,000 each week.
Players who withdraw a sum of money that is 2 times or more greater than their lifetime deposits across the site will only be able to withdraw their winnings at a sum of £1000 per week.
Operator protestations that the 5x deposit rule is a mandatory anti-money laundering measure spurred players and dispute mediators to check around top regulators in the Isle of Man and Malta, and it appears there is no such requirement. A response from the UKGC is awaited.
Players on the Casinomeister forum pointed out that these sort of T&Cs discourage players from giving their business to such operators; they also pointed out that the operator already has a house edge built into RTP and business models and should have no need to resort to these sort of unreasonable rules.
And, as one observed, online casinos are required to return winnings to the same method of payment as was used for the deposit, in itself a deterrent for money laundering.
When InfoPowa went to press a response from Cozygames was still awaited.
Read the interesting views here.

Online Casino News Courtesy of Infopowa

Brian Cullingworth

Infopowa news was a staple of Casinomeister’s news from 2000 until 2019. Brian Cullingworth was the main writer, contributor, and was one of the most knowledgeable persons I have ever known involved in the online casino industry.

We first met in January 2001 at the ICE in London where I observed him going booth to booth interviewing online casino, software, and licensing jurisdiction representatives. Brian was also heavily involved with our forum as “Jetset“, he was involved as an informal consultant to eCOGRA, the OPA, and was a player advocate who assisted countless aggrieved players with his connections to industry folks. He also published “Casino Cautions” via Infopowa news for quite a number of years. These can be found in our news archives.

His passing in February 2019 was a dark day for us. He will be forever missed.

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